Service History TYPE1

Use this window to review problems discovered by Problem Analysis, or reported using Problem Analysis, for one or more objects.

Use this window also to close one or more problems.

Menu bar choices

From View, select:

Problem Summary
To display additional information that further describes the selected problem and the object it occurred on, and lists actions performed to diagnose and correct the problem.
Problem Analysis Panels
To display again the panels Problem Analysis displayed to report the selected problem when it occurred.
Repair Information
NEED INFO
Exit
To end this task and return to the Hardware Management Console workplace.

From Close, select:

Selected Problem
To change the status of selected open problems to closed.
All Problems
To change the status of all open problems to closed.

From Sort, select:

By Date
To list problems in order of the dates on which they occurred, from the most recent problem to the oldest problem.
By System Name
To list problems in alphabetical order of the names of the objects on which they occurred.
By Status
To list all open problems, followed by all closed problems.

You can find more detailed help on the following elements of this window:

Service history table