IBM® SPSS® Data Collection Server 6 is available. Compatibility,
installation, and other getting-started issues are addressed.
Description
IBM SPSS Data Collection Server 6 provides
a suite of applications that support the creation, authoring, and
editing of surveys that are used for conducting phone interviews,
web interviews, and face-to-face interviews. IBM SPSS Data Collection
Server 6 includes the following products:
- IBM SPSS Data Collection Interviewer Server Administration — used for running a variety of Data Collection Web activities
on a project of your choice. It provides management and maintenance
facilities for editing projects, user administration, generating usage
reports, and managing logs.
- IBM SPSS Data Collection Web Interviews — a collection
of associated applications and activities that are used to build and
run Web-based interviewing questionnaires.
- IBM SPSS Data Collection Phone Interviews — a collection
of associated applications and activities that are used to build and
run phone-based interviewing questionnaires.
- IBM SPSS Data Collection Author Server Edition —
used for creating and previewing surveys for use in a variety of output
formats. Author Server Edition is deployed from the Interviewer Server.
When you have created your survey, you can activate it to an Interviewer
Server or open it in Paper to format it and add scanning control information.
- IBM SPSS Data Collection Survey Reporter Server Edition — a survey and market research analysis tool that provides
options for creating tables and analyzing the data collected from
surveys. Survey Reporter Server Edition is deployed from the Interviewer
Server.
- IBM SPSS Data Collection Survey Reporter Developer Kit —
provides a server installation of the components needed to automate
the processing of data management and analysis scripts. This enables
organizations to benefit from the additional processing power of a
server when running large numbers of scripts.
- IBM SPSS Data Collection Survey Tabulation — a browser-based
survey and market research analysis tool. Web Reports for Surveys
provides options for creating tables and analyzing the data collected
from surveys.
- IBM SPSS Data Collection Dialer Connection — provides
a connection to Dialer, an autodialer for Computer Assisted Telephone
Interviewing (CATI).
- IBM SPSS Data Collection Remote Administration —
an Interviewer Server activity allows you to monitor the remote interviewers
working on a given project. Remote Administration is the server component
of IBM SPSS Data Collection Interviewer, which remote interviewers
use to conduct interviews and synchronize their data. The activity
provides status information on each remote interviewer, including
the number of interviews completed, the number of suspended interviews,
and the last time the interviewer synchronized.
- IBM SPSS Data Collection Data Model — acts as a
data access framework that sits between applications and data stored
in various formats or database schemas. You can consider the Data
Model to be an interpreting or translation service that enables an
application to understand the data. This capacity of the Data Model,
together with its open architecture, removes the data storage and
access restrictions of older, proprietary architectures.
- IBM SPSS Data Collection Developer Library (DDL) —
an information-rich resource for anyone learning about and working
with Data Collection products. The DDL comes with a number of samples,
including scripts, tools, example data, and source code.
For a list of new features in the latest Data Collection Server
release, please visit http://www.spss.com/. New features are also
listed in each product's “What's new” online help topic
and user guide.
Refer to DataCollection6ProductLicenseNotices-final-utf8.txt in the root directory of the installation CD\DVD for information
pertaining to IBM SPSS Data Collection 3rd party acknowledgments.
System requirements and installation
For information
on system requirements and installation, see the IBM SPSS Data
Collection Server 6 Installation Guide. The guide is located on
the installation CD at: CD:/Documentation/<language>/Server_Installation_Guide.pdf
Known
problems
At time of publication, the following
issues were known:
Installation
- Focus is lost when selecting or inputting the FMROOT location,
on the File Management Folder installation step, when performing a
cluster installation.
For more information, refer to ClearQuest
defect # ECM00138069.
- Customize instances are removed after upgrading the software.
Instances were introduced in DPM for the purpose of load balancing
in version 5.6. When upgrading from version 5.6 to 6, the installation
process removes the 5.6 installation, resulting in the removal of
all installed instances (including custom instances) from each server
in the cluster. You will need to recreate any custom instances on
each server in the cluster after upgrading to IBM SPSS Data Collection
Server 6.
For more information, refer to ClearQuest defect # ECM00145325.
Interviewer Server Administration
Project management
Interviewer Server
Activation
E-mail activity
Interview scripting
- If your interview templates are not being applied in Base Professional,
look for an error message in the log file created in the C:\Documents
and Settings\your Windows user name\Application Data\SPSS\DimensionNet\Logs
folder. You can also use the HTML Tidy menu option to ensure that
your templates contain well-formed XML.
- Questions do not appear in the interview if they are asked in
a function. This problem may occur if you attempt to present a repeated
set of questions on separate pages by using the
LoopName[..].Ask()
syntax. Only the last iteration of the loop appears in the interview.
Future versions of the interview scripting language may not support
the use of Ask()
and Show()
in a function,
so we recommend that you restructure the script so that these methods
do not appear inside a function.For more information, refer to
ClearQuest defect # ECM00069750.
- The contents of arrays disappear when navigating to a previous
question or restarting the interview, either after stopping the interview
or after timing out.
For more information, refer to ClearQuest
defect # ECM00045439.
- Setting
Font.Efffects
to Null in the routing section
does not override the default setting in the template. For more
information, refer to ClearQuest defect # ECM00071271.
Phone Participants activity
- When dialing predictively, Phone Participants can start working
in an unexpected manner if the interviewing engine fails when the
interview is on the last page and then completes. Attempting to reconnect
to the participant results in runtime error messages or instructions
to contact the interviewing supervisor.
For more information, refer
to ClearQuest defect # ECM00071225.
- Selecting the Transfer to Web call outcome after an engine
failover results in an error.
For more information, refer to ClearQuest
defect # ECM00138536.
- Invalid SQL syntax in the sample script causes interviewing to
fail with an unhandled exception. The exception message in unclear.
For more information, refer to ClearQuest defect # ECM00148235.
Sample Management
- Activating any CATI project with multimode1_sample.mrs generates
warnings in the ISE log.
For more information, refer to ClearQuest
defect # ECM00145495.
- Activating any web project with Basic.mrs generates warnings
in the ISE log when running an interview.
For more information,
refer to ClearQuest defect # ECM00145788.
General issues
- If the first row of a filtered grid does not contain all columns
then the column headings do not appear.
For more information, refer
to ClearQuest defect # ECM00046662 .
- If a Interviewer PC crashes while running an interview, the cache
file remains but the interview is unrecoverable.
For more information,
refer to ClearQuest defect # ECM00130776.
- In Web interviews, you are unable to use
serial#
even after adding key InterviewReview
. For more
information, refer to ClearQuest defect # ECM00137341.
- You cannot use the relative reference symbol ^ when displaying
answers, to other questions, in the text or banner of another question.
For more information, refer to ClearQuest defect # ECM00138326.
- The range expression 'C' is not valid when using syntax of form
q1.Categories.Filter = "C"
when C is not a valid category. For more information, refer to ClearQuest defect # ECM00138713.
- Differences exist with the span tag, between this release and
prior releases, when creating surveys using macros in Base Professional.
For more information, refer to ClearQuest defect # ECM00143902.
- The application pool may crash with the message Faulting application
w3wp.exe, version 6.0.3790.1830, faulting module mrIEngWS.dll, version
1.0.3.6156, fault address 0x000153d0.
For more information,
refer to ClearQuest defect # ECM00144243.
- Version 6 predict scripts are experiencing increased wait times
when run in a Data Collection 5.6 patch 3 production environment.
For more information, refer to ClearQuest defect # ECM00146633.
- Some strings are not currently translated in the Interviewer Server
Administration and Interviewer Server activities.
For more information,
refer to ClearQuest defect # ECM00149604.
- Cache (.chj) files are not being removed from the SyncWebService
Inbox (\Inetpub\wwwroot\SPSSMR\SyncWebService\Inbox).
For
more information, refer to ClearQuest defect # ECM00149609.
- HDATA in Interviewer Server can consume up to 2GB of memory, resulting
in a 503 - service unavailable error.
For more information,
refer to ClearQuest defect # ECM00150313.
- When reviewing an interview, all responses are added for a filtered
database question in a database question loop.
For
more information, refer to ClearQuest defect # ECM00150462.
Survey Tabulation
Load balancing
- A number of problems have been found when using Interviewer Server
Administration load balancing with Survey Tabulation. It is therefore
recommended that you do not use Interviewer Server Administration
load balancing with Survey Tabulation. Load balancing using other
methods, for example, IIS load balancing or hardware accelerators,
works correctly.
Exporting charts to Microsoft Word
General issues
- When text-only elements are used on the top axis of a table,
they are displayed as an empty column. You can work around this problem
by not using text-only elements on the top of the table. When variables
have these elements built in, you can remove them using the Edit Axis
dialog box when necessary.
For more information, refer to ClearQuest
defect # ECM00037702.
- A “RegisterAppWithDPM” error message is encountered
when re-installing Survey Tabulation via the Repair option.
For
more information, refer to ClearQuest defect # ECM00071374.
Author Server Edition
Note: Most of the known
problems in this section also apply to Author Desktop Edition
Data Entry Player
- Clicking previous, to go back and change the answer given to
a previous iteration of a categorical loop question, results in follow-up
questions being skipped. A work-around for this issue is to close
and restart the Data Entry Player and reenter the correct grid size.
For more information, refer to ClearQuest defect # ECM00150111.
- Questions that are defined as hidden in an unbounded loop are
asked in the Data Entry Player. A work-around for this issue is to
ensure that labels and categories are not hidden.
For more information,
refer to ClearQuest defect # ECM00150222.
Questions pane
Routings pane
Shared Lists pane
- The context menu is missing for shared lists in the Shared Lists
pane.
For more information, refer to ClearQuest defect # ECM00029383.
- If the name of the shared list is the same as one of its responses'
names, the shared list cannot be attached to a question.
For more
information, refer to ClearQuest defect # ECM00071286.
Question Repository
- The Question Repository features are only applicable when the
IBM SPSS Collaboration and Deployment Services - Server Adapter for
Data Collection is installed on the appropriate IBM SPSS Collaboration
and Deployment Services server.
Refer to the topic “IBM
SPSS Collaboration and Deployment Services - Server Adapter”
in the Data Collection Developer Library for more information.
- When inserting a question item with multiple routings, only the
first routing is inserted.
For more information, refer to ClearQuest
defect # ECM00029452.
- A misleading “not authorized” error message is displayed
when you fail to access a repository due to a problem with its configuration.
For more information, refer to ClearQuest defect # ECM00103674.
- Question icons in the Routing or Question panes do not match the
icons in the Insert Questions drop-down box.
For more information,
refer to ClearQuest defect # ECM00141755.
General issues
- After modifying a routing name, section name, or page name, you
cannot undo/redo the modification.
For more information, refer
to ClearQuest defect # ECM00071419.
- It is not possible to base an If..Goto on special responses.
For more information, refer to ClearQuest defect # ECM00052020.
- A CATI routing activated through Author can change the question
order when imported into Interviewer Server - mrInterview.
For
more information, refer to ClearQuest defect # ECM00029392.
- Validating a document does not catch duplicate label declarations.
This can cause Interview Preview and Activate to Interviewer Server
- mrInterview to fail.
For more information, refer to ClearQuest
defect # ECM00052022.
- It is not currently possible to use numeric grids for If..Goto
items.
For more information, refer to ClearQuest defect # ECM00052024.
- When performing an Edit | Replace, all instances are replaced,
instead of prompting to replace each found instance.
For more information,
refer to ClearQuest defect # ECM00029402.
- The Questions pane is not correctly updated when copying questions
between Author instances.
For more information, refer to ClearQuest
defect # ECM00052241.
- Cannot display the correct page after using the script "LoopName.Ask()"
in the Routing Section.
For more information, refer to ClearQuest
defect # ECM00030673.
- The write to data source function is not working correctly. Possible
work-arounds include: 1) save the document before adding the data
source 2) do not use unsupported data sources.
For more information,
refer to ClearQuest defect # ECM00150048.
Survey Reporter Server Edition
Note: Most of
the known problems in this section also apply to the Survey Reporter
Desktop Edition
- You will occasionally encounter an error when populating results
using "Sort by Column Significance."
For more information, refer
to ClearQuest defect # ECM00029492.
- You cannot change a variable name, and then change the name back
to its original value.
For more information, refer to ClearQuest
defect # ECM00029499.
- When running table results from a .pkd file, Survey Reporter
ignores calculations done with the Keep and OP= options applied in
Quantum.
For more information, refer to ClearQuest defect # ECM00103423.
- The generated data has no value when exporting the triples (museum_asc.xml) and quantumn dataset to DAT format.
For more
information, refer to ClearQuest defect # ECM00150059.
- The Japanese message, when populating Summary tables with charts,
is incorrect.
For more information, refer to ClearQuest defect
# ECM00150296.
Data Model
- The Quantum DSC does not recognize { as a valid punch character.
For more information, refer to ClearQuest defect # ECM00025717.
- It is not possible to call web-service methods via the MSSoapClient
from mrScriptBasic.
For more information, refer to ClearQuest defect
# ECM00150207.
- There is currently no support for unbounded level variables that
exist under bounded level variables.
For more information, refer
to ClearQuest defect # ECM00135726.