IBM WebSphere Multichannel Bank Transformation Toolkit, Version 7.1

Procedure on the teller side

About this task

The override process is executed in the teller system before the transaction is submitted. The following figure is the procedure flow on the teller side.
The figure illustrates the procedure flow on the teller side
  1. Whether the transaction needs authorization is checked.
    • If the transaction does not need authorization, the transaction is submitted directly.
    • If the transaction needs authorization, the route selection page which is similar to the following figure is displayed. The teller can select Local Override or Remote Override from this page.
      Screen capture is an example of the route selection page
    • If Local Override is selected, the local override page is displayed as shown in the following figure.
      Screen capture shows the local override page
    • If Remote Override is selected, the supervisor selection page is displayed as shown in the following figure.
      Screen capture shows the supervisor page

      After a supervisor is selected from the supervisor list, the remote communication page is displayed as the following figure. The supervisor list is provided by SupervisorProvider, and this interface should be implemented by the user as the real business logic.

      Screen capture shows the remote communication page
  2. If the transaction has been authorized by the supervisor, the teller can click Finish to end the procedure; otherwise, the teller can click Back to modify the transaction request or Cancel to cancel the request. The request status is displayed on the top of the panel and the section for supervisor's comments is displayed at the bottom.


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