Executing override on the server side

Log in as supervisor or supervisor02. You can access to the Override request, which is sent to you, from the Override Requests View. See the following screen capture:
Screen capture showing the override request

Double-click an item in the Override Requests view, the Request Details Page is displayed, as shown in the following screen capture.

Screen capture showing the Request Details page

Click Next and the decision page is displayed, as shown in the following screen capture:

Screen capture showing the decision page

Select Approve or Reject and add comments if you want to reject the transaction request.

Click Finish to end the procedure. Click Back to return to the previous step, or click Cancel to cancel the procedure.