If a problem occurs while using
CICS PA, the following information
is required:
- A copy of the input file used for the job
- A copy of the job stream used for the job, including the Job Control
Language (JCL) and commands
- A listing of the output generated, including:
- The report listing
- The messages issued.
- A written scenario describing what information the user was trying
to achieve from the CICS PA report at the time of the error (also state
whether the sample jobs were run at the time CICS PA was installed).