Index
Numerics
A
B
C
D
E
F
G
H
I
J
K
L
M
O
P
Q
R
S
T
U
W
Z
Numerics
3000–3033 ABEND codes
3002–3033 ABEND code
3999 ABEND code
(1)
,
(2)
A
ABEND code
3000–3033
3002–3033
3999
(1)
,
(2)
ABEND keyword
(1)
,
(2)
,
(3)
ABEND type
ABENDU keyword
(1)
,
(2)
,
(3)
access code
APAR process
applying the fix
Authorized Program Analysis Report (APAR)
B
BIB
C
call-receipt
call sequence
Center Support structure
Center Support structure diagram
change team
(1)
,
(2)
checklist
CICS VR command
CICS VR Server Component Trace
classifying a problem
closed APAR
collecting diagnostic information
server address space
collecting documentation for the APAR
collecting information about any problem
collecting information about specific problems
command
ISPF ENVIRON
PROFILE TSO
component ID
(1)
,
(2)
control block formatting
CSECT (control section)
(1)
,
(2)
,
(3)
Custom Built Installation Process Offering (CBIPO)
Custom Built Program Delivery Offering (CBPDO)
customer engineering
customer number
D
D/T keyword
data control block (DCB)
dealing with IBM
description worksheet
DFSMS/MVS
diagnosis
collecting diagnostic information
CICS VR ISPF panel interface
CICS VR utilities
invoking CICS VR server address space
problems initializing the CICS VR server address space at IPL
file
(1)
,
(2)
diagram
distribution tape
DOC keyword
(1)
,
(2)
documentation for an APAR
DWWCON
DWWDMSG
DWWDUMP
(1)
,
(2)
DWWIN
DWWLOG
DWWPRINT
DWWPRINT file
dynamic address translation
E
entering into RETAIN
environment specification
epilog
(1)
,
(2)
error diagnosis
F
failing function information
failing instruction
(1)
,
(2)
,
(3)
formatted dump
formatting the Server Component Trace Table
function modification ID (FMID)
G
GDTTBL
H
hardware
Hardware Engineering
I
IBM's program support structure
IDCAMS message
incident number
INCORROUT keyword
(1)
,
(2)
,
(3)
,
(4)
Information/Access IBM
insufficient documentation
Interactive Problem Control System (IPCS)
internal trace table
ISPF
ISPF ENVIRON command
J
JCL for error output
JES2
JES3
job control language (JCL)
K
keyword
ABEND
ABENDU
DOC
INCORROUT
LOOP
MSG
PERFM
WAIT
keyword strings, examples
keyword symptom table
keywords, describing a problem
L
local support center
LOOP keyword
(1)
,
(2)
,
(3)
M
message
IDCAMS
SYSLOG
MSG keyword
(1)
,
(2)
,
(3)
MSGID
MVS
O
obtaining the fix
opening a PMR
P
PERFM keyword
(1)
,
(2)
,
(3)
performance problems
problem determination procedures
problem management record (PMR)
(1)
,
(2)
processing the problem
product library
profile, customer
PROFILE TSO command
program check
program number
program status word (PSW)
program temporary fix (PTF)
program update tape (PUT)
(1)
,
(2)
prolog
(1)
,
(2)
PTF
Q
queue
R
reading the dump
recovery control data set (RCDS)
as diagnosis information
as part of documentation for an APAR
register
(1)
,
(2)
Remote Technical Assistance Information Network (RETAIN)
RETAIN, searching
RETAIN database
S
save area
save-area chain
severity levels (1, 2, 3)
snap dump
(1)
,
(2)
software
software environment
specifying your environment
staff roles
submitting documentation
supplying information
Support Center representative
support group
SVC
SYSLOG message
SYSMDUMP
SYSMDUMP, allocating
system abends
system dump
system modification program extended (SMP/E)
(1)
,
(2)
System Modification Program/Extended (SMP/E)
Systems Engineering
SYSUDUMP
(1)
,
(2)
T
TRACE command
trace example
trace information
trace options
trace table
(1)
,
(2)
turning off the trace facility
U
understanding IBM program support
useful documentation
user errors
USERMOD
using the ISPF ENVIRON command
W
WAIT keyword
(1)
,
(2)
,
(3)
WAIT SVC
with installation
worksheet
(1)
,
(2)
wraparound trace
WTPMSG
Z
ZAP