Before reporting a problem with CICS® Configuration Manager to IBM® support, gather the following information:
Typically, there are several instances of CICS Transaction Server involved:
Each instance of CICS Transaction Server involved could be at a different release. For example, you could be using CICS Configuration Manager to migrate resource definitions between CICS configurations that are associated with different releases of CICS Transaction Server. And both of these could be at different releases than the CICS Transaction Server that is running the CICS Configuration Manager server. In this case, you need to gather the details for three instances of CICS Transaction Server.
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