Refer to Abends, stalls, and bottlenecks if:
CICSPlex® SM-generated console, job log, or TSO terminal messages indicate that an abend occurred and provide an abend summary.
The system is not responding to users logged on (to the MAS) or through the EUI (MAS or CMAS), or the system is using no, or an abnormally low number of, processor cycles.
The system or EUI response is abnormally slow, or the system is using an abnormally high number of processor cycles.
Refer to Investigating output and system management problems if:
Monitor or analysis definitions are not active, real-time analysis events are not occurring, or are not being resolved, or a workload is being routed incorrectly, for example.