If you must contact your IBM® Support Center in response to any of the BB messages,
obtain as much of the following information as possible before you call:
The original message and any preceding messages
A printout of any window error messages
System log
Job console log from the failing address space
SVC dump (SDUMP)
SYS1.LOGREC records
SYSxDUMP
Note:
If the system shuts down due to an abend, one or more SYS1.LOGREC
records should be written.