An Authorized Program Analysis Report (APAR) is your means of informing the appropriate change team of a problem you have found in the current, unaltered release of an IBM® program. When the change team solves the problem, they will produce a fix that will let you get your system running properly again. Finally, a Program Temporary Fix (PTF) is produced to replace the module in error, and the APAR is closed.
This chapter describes the APAR process, explains how to provide documentation in support of an APAR, and explains how to apply a PTF to CICSPlex® SM.
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