Symptom strings

CICS® produces symptom strings in CICS system and transaction dumps and in message DFHME0116.

The symptom string provides a number of keywords that can be directly typed in and used to search the RETAIN® database. If your installation has access to the IBM® INFORMATION/ACCESS licensed program, 5665-266, you can search the RETAIN database yourself. If you report a problem to the IBM Support Center, you are often asked to quote the symptom string.

Although the symptom string is designed to provide keywords for searching the RETAIN database, it can also give you significant information about what was happening at the time the error occurred, and it might suggest an obvious cause or a likely area in which to start your investigation.

Related concepts
Looking at the symptom string in the dump
Formatting and interpreting dumps
Dumps
Related tasks
Setting up the dumping environment
Interpreting transaction dumps
Related references
DFHMExxx messages
[[ Contents Previous Page | Next Page Index ]]