IBM Program Support

The IBM® Customer Engineering Program Support structure exists to help you resolve problems with IBM products, and to ensure that you can make the best use of your IBM computing systems. Program support is available to all licensed users of IBM licensed programs. You can get help with your IBM program by calling your local Support Center.

This chapter will help you decide when to contact the Support Center, and what information you need to collect before contacting the Center. The chapter will also help you understand how IBM Program Support works.

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