Application programming interface problems

If you are having problems with a program written using the CICSPlex® SM application programming interface (API), the first step is to rule out:

If you have ruled out these potential sources of problems and the program still does not run successfully, you should do the following:

  1. Check for error messages and abends.

    Such messages could be issued by:

    If the program is running under MVS as a batch, TSO, or NetView® program, error messages are written to the MVS console. If the program is running under CICS, error messages are written to the CICS message log.

  2. Collect the following documentation: In addition, collect as much of the following as possible: When you have all the relevant information, contact your IBM® Support Center.

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