Installation
Manager might
be unresponsive because an installation of the application has failed,
installation directory files were accidentally removed, or the program
files became corrupted. To fix these issues, you can install a new
version by manually removing the installation files and reinstalling
the application.
The new version continues to use the current
Agent Data Location directory, the memory of the Installation
Manager,
and can detect the previously installed packages.
About this task
You use the installer to install Installation
Manager.
You can download the latest version of the Installation
Manager installer
from the IBM Support Portal.
Procedure
To install Installation
Manager manually
without uninstalling other products:
- Back up these files and folders:
- The agentDataLocation folder: You can Export
data for problem analysis to create a copy of the agentDataLocation.
See Export data for problem analysis for more information.
- Installation
Manager program
files: Rename the installation directory with a .bak extension.
Depending on the operating system, the default location of the installation
directory for administrators is as follows:
- Windows®: C:\Program
Files\IBM\Installation Manager
- Linux® or UNIX®: /opt/IBM/InstallationManager
For the installation directory location for nonadministrators,
see Installing
as an administrator, nonadministrator, or group.
- Download the latest version of Installation
Manager.
For details, see Installation
Manager downloads.
- Extract the installation files to a temporary location.
- Run one of these commands to start the installation:
- Windows: install
- Linux or UNIX: ./install
- Complete the Installation
Manager Install
wizard.
- When the installation is complete, start Installation
Manager.
- To confirm that all previously installed products are still
available, click to see a list of products.
- When Installation
Manager is
running correctly, you can delete the back up files that you created
in step 1.