IBM Integration Bus, Version 10.0.0.2
Operating Systems: AIX, HP-Itanium, Linux, Solaris, Windows, z/OS
Resolving problems when you install IBM Integration Bus
Work through the advice that is provided to help you to
deal with problems that can arise when the product is installed
on a distributed platform, such as on a Windows, Linux, or UNIX system.
About this task
The following list describes problems that you might
experience when you install IBM® Integration Bus on
a distributed platform, with a corresponding solution or workaround.
Note: On z/OS®: Search for Integration
Bus for z/OS on the IBM Publications Center website, and download
the Program Directory for your version of IBM Integration Bus.
You are prompted for the location of files during installation
Procedure
Scenario: During the installation of IBM Integration Bus, you are prompted to provide
the location of certain installation files.
Explanation: It is likely that your installation
package is truncated and that files are missing.
Solution: Check the size of the installation package
and download another copy of the package if it is not the expected
size.
The installation fails
Procedure
Scenario: You have problems during the installation
of IBM Integration Bus.
Solution: If the installation fails, you should
receive an error message with an error code and a link to the
log file where the error is explained. If you cannot identify
the problem and need to contact your IBM Support
Center for assistance, the following are the log files that
you should send to your IBM Support
contact:
where timestamp is the date and time of the
installation.
The installation process is interrupted
Procedure
Scenario: You are installing IBM Integration Bus but the process is interrupted
before the installation completes.
Explanation: The process might be interrupted because
of a problem, such as a power failure.
Solution: Restart the installation wizard. If the
installation was interrupted by a power failure, the installation
wizard automatically restarts when you restart the computer.
The installation process continues from the point where it was
interrupted, and program files that are already installed are
not reinstalled. Do not change the location of the installation
directory when you restart the installation, otherwise the program
files are split across the two directories, and IBM Integration Bus will not work correctly.
Firewall software reports attempted internet access from an
unexpected program
Procedure
Scenario: During installation of the IBM Integration Bus, your firewall software reports
attempted internet access from an unexpected program.
Explanation: Internet access is not required to
complete the installation of the IBM Integration Bus. However, the product
might install an updated Microsoft C
runtime library or updated version of the Microsoft.NET framework. These components
might attempt internet access during the installation, which might
cause firewall software to report a warning.
Solution: This is normal behavior and the installation
completes successfully whether you allow access or not.
You experience display problems when you start the IBM Integration Toolkit
Procedure
Scenario: You unpacked IBM Integration Bus, started the IBM Integration Toolkit, and see one of two commonly
reported errors.
Explanation: Both errors typically occur if you
log in remotely, or you switch user ID.
Solution: Address the appropriate error with the
following corresponding solution:
Can't open display localhost:1.0
Check that the DISPLAY variable is set to the correct value. If
you are logged in locally, the typical value is :0.0 or
localhost:0.0.
Connection to ":0.0" refused by server
Run the following command, where user is the
user ID you are logged in as:
xauth merge ~user/.Xauthority
If you are unable to correct these errors, contact
your systems administrator for further help.