Before you start problem determination in detail, it is worth considering the facts to see if there is an obvious cause of the problem, or a likely area in which to start your investigation. This approach to debugging can often save a lot of work by highlighting a simple error, or by narrowing down the range of possibilities.
The cause of your problem could be in any of the following:
The sections that follow raise some fundamental questions that you need to consider.
As you go through the questions, make a note of anything that might be relevant to the problem. Even if your observations do not suggest a cause straightaway, they could be useful later if you have to carry out a systematic problem determination exercise.
Table 1 summarizes the preliminary checks that you should make.
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