Scorecards view messages

You may see these messages if errors occur while you are working with the Scorecards view.

CWMDC4500E - Unable to display content due to an internal error.
Explanation
The system cannot display the requested information.
Action
  • Refresh your Web page.
  • Or, close your Web browser window and open a new one.
  • Or, contact the administrator who can determine the appropriate action based on the error details and the logs files.
CWMDC4501W - The Business Measures model that the view is configured to use does not exist.
Explanation
While displaying the scorecards perspectives of the selected KPIs, the system found that the business measures model that the KPIs belong to and that was used in the previous configuration was deleted.
Action
Reconfigure the view, and select another business measures model.
CWMDC4502W - The following Business Measures Groups: business measure groups names do not exist in the latest Business Measures model version.
Explanation
While initializing the previously saved configuration of this view, the system found that one or more business measures groups were deleted and not found in the latest imported version of the business measures model.
Action
Reconfigure the view, and select another set of KPIs that belong to the latest imported version of the business measures model.
CWMDC4503W - The following KPIs: KPIs names that belong to the Business Measures Group: business measure group names do not exist in the latest Business Measures model version.
Explanation
While initializing the previously saved configuration of this view, the system found that the KPIs belonging to a certain business measures group and used in the previous configuration were deleted and not found in the latest version of the imported version of the business measures model.
Action
Reconfigure the view, and select other KPIs from the business measures group.
CWMDC4504E - The Business Measures Group: business measure group names does not exist in the latest Business Measures model version. This view needs to be reconfigured.
Explanation
While displaying the gauges of the selected KPIs, the system found that the business measures group to which one or more KPIs belong was deleted and not found in the latest imported version of the business measures model.
Action
Reconfigure the view, and select another business measures group.
CWMDC4505E - The KPI: KPI names does not exist in the latest Business Measures model version. This view needs to be reconfigured.
Explanation
While displaying the selected KPI of one or more scorecard perspectives, the system found that a KPI was deleted and not found in the latest imported version of the business measures model.
Action
Reconfigure the view, and select another KPI.
CWMDC4508E - A database error has occurred while retrieving the information of the Business Measures model: business measures model name.
Explanation
While displaying the scorecard perspectives or while configuring the view, the system could not retrieve the information of a certain business measures model from the database.
Action
Check the error details and log files to diagnose the error, and then contact your Database Administrator.
CWMDC4509E - A database error has occurred while retrieving the information of the Business Measures Group: business measures group name.
Explanation
While displaying the scorecard perspectives or while configuring the view, the system could not retrieve the information of a certain business measures group from the database.
Action
Check the error details and log files to diagnose the error, and then contact your Database Administrator.
CWMDC4510E - A database error has occurred while retrieving the information of the KPIs: KPIs names that belong to the Business Measures Group: business measures group name.
Explanation
While you were configuring the view or while the system was displaying the scorecard perspectives, the system could noto retrieve the information of one or more KPIs that belong to a certain business measures group.
Action
Check the error details and log files to diagnose the error, and then contact your Database Administrator.
CWMDC4800E - You must select a perspective.
Explanation
You must select a perspective to change its data.
Action
Select a perspective from the perspectives list.
CWMDC4801E - Only one perspective must be selected.
Explanation
You can change the data of one perspective only one at a time.
Action
Remove the multiple selections from the perspectives list, and select one perspective.
CWMDC4802E - Type a name that does not contain # or @ character.
Explanation
You changed the name of an existing perspective, or defined a new perspective with a name that contains the characters # or @. These two characters are not allowed to be part of the perspective name.
Action
Remove the # and @ characters from the perspective name.
CWMDC4803E - Another perspective has the same name.
Explanation
Each perspective should have a unique name.
Action
Change the perspective name to a unique name.
CWMDC4804E - At least one perspective must be added.
Explanation
To configure the settings of the Scorecards view, add at least one perspective.
Action
Add one or more of the existing perspectives, or define a new perspective and add it.
CWMDC4805W - Delete selected perspectives?
Explanation
This message asks you to confirm that you want to delete the perspectives.
Action
Click Yes to delete, or No to return without deletion.
CWMDC4806E - No KPIs are added to the following perspectives: perspective name.
Explanation
Perspectives should not be empty. At least one KPI must be defined for each perspective you are configuring to be part of the Scorecards view.
Action
Add at least one KPI to each perspective you want to show in the Scorecards view.

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