Launchpad Installer suspends activity

The WebSphere® Business Monitor Launchpad Installer may suspend, or appears to lock up, the operating system during the installation of either the Monitor Server or the Dashboard Client components. Your installation involves remote databases.

There are several reasons for this problem. One possible cause can be a firewall. In most cases, disabling the firewall for the duration of the installation solves the problem. However, certain firewalls can cause problems even when disabled. In this case, you may be able to circumvent the problem by completely uninstalling the firewall for the duration of the installation.
Note: The Checkpoint Integrity Flex firewall (v6.0.116) does not support Windows® 2003 Server. For more information, please consult the Checkpoint Integrity Web site http://www.checkpoint.com/products/integrity/index.html.

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