Web agent fails to start

If you receive an error from the fteStartAgent command, and you are attempting to start a web agent, check that the SYSTEM.FTE.WEB.gateway_name queue exists.

Example error

When you run the fteCreateWebAgent command, several WebSphere® MQ queues are created. When you run the fteStartAgent command with a web agent, the agent can only start if these queues exist. If one of these queues is missing, the agent fails to start and a message is written to the agent log:
The agent received MQI reason code 2085 when opening queue 'SYSTEM.FTE.WEB.WG1_GTWY' on local queue manager 'QM1'. The agent cannot continue and will end.
00000001 AgentRuntime E BFGAG0061E: The agent ended abnormally

If you see this error, check that both the SYSTEM.FTE.WEB.RESP.agent_name and SYSTEM.FTE.WEB.gateway_name queues exist. The SYSTEM.FTE.WEB.gateway_name queue is shared between all web agents associated with that Web Gateway and so is not deleted when you run the fteDeleteAgent command, in case another web agent is still running. Users must manually delete this queue, so another user of the Web Gateway might have deleted the queue without realizing that another web agent had been created.


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Timestamp icon Last updated: Tuesday, 30 January 2018
http://www.ibm.com/support/knowledgecenter/SSEP7X_7.0.4/com.ibm.wmqfte.doc/web_agent_fails.htm