What to do if your agent is not listed by the fteListAgents command
If your agent is not listed by the fteListAgents command or is not displayed in the WebSphere® MQ Explorer, or your file transfers are not displayed in the Transfer Log of the WebSphere MQ Explorer, you can carry out a number of problem determination steps to investigate the cause.
Use the following flowchart to help you to diagnose problems and decide what action to take next:

Flowchart key:
- For more information about how to check the user ID that is presented, see Examining messages before publication.
- For more information about the authority needed for the SYSTEM.FTE queue, see Authority to publish log and status messages.