Use this overview task to help resolve a problem that you think
is related to service integration technologies.
If you encounter a problem that you think might be related to service integration technologies,
complete the following stages.
- Check the "Tips for troubleshooting" related links for specific
problems related to service integration technologies.
- Use Troubleshooting service integration message problems to
investigate problems with messages, such as messages not arriving or being
consumed. If the tips and the investigations do not help you fix
the problem, complete the following general stages.
- Check the Release Notes for known problems and their resolution. The Release Notes are available from the WebSphere Application Server library web site.
- For current information from IBM Support on known problems and
their resolution, see the WebSphere Application Server support page.
- Search the WebSphere Technotes database.
You can
use the following queries to find articles for
service integration technologies:
- Check for error messages.
Check in the application server's SystemOut log at
profile_root\logs\server_name\SystemOut.log for
error messages, where profile_root is the
directory in which profile-specific information is stored.
The
following message prefixes relate to specific aspects of
service integration technologies:
Message prefix |
Aspect of service integration technologies |
CWSIA |
API |
CWSIB |
Message formatting and parsing core |
CWSIC |
Communications |
CWSID |
Administration and system management |
CWSIE |
Message formatting and parsing SPI |
CWSIF |
Message formatting and parsing |
CWSIG |
Example |
CWSIH |
Match space |
CWSII |
Security |
CWSIJ |
Communications formats and protocol |
CWSIK |
Common messages |
CWSIL |
Publish and subscribe bridge |
CWSIM |
Mediations |
CWSIN |
Mediation services |
CWSIO |
Administration migration |
CWSIP |
Message processor |
CWSIQ |
MQ formats and protocol |
CWSIR |
Core programming interface |
CWSIS |
Message store |
CWSIT |
Topology routing and management |
CWSIU |
Utilities |
CWSIV |
Resource adapter |
CWSIX |
Core beans |
CWSIY |
Mediation handler framework |
CWSIZ |
Mediation framework |
CWSJA |
Administration commands |
CWSJB |
Inter-bus link |
CWSJC |
Core selector |
CWSJD |
Administration security |
CWSJO |
Service Data Objects configuration |
CWSJQ |
Message formatting and parsing MQ interoperability |
CWSJR |
Resource adapter (JMS) |
CWSJU |
Message tracing |
CWSJW |
WLM classifier for z/OS |
The Troubleshooter reference: Messages contains
information about the messages, indexed by message prefix. For each message
there is an explanation of the problem, and details of any action that you
can take to resolve the problem.
- Check for more information and error messages that might provide
a clue to a related problem. For example, if you see WebSphere
MQ error messages or reason codes in WebSphere Application Server messages
and logs, refer to the WebSphere MQ Messages document at http://publibfi.boulder.ibm.com/epubs/pdf/amqzao05.pdf.
- If the information obtained in the preceding stages is still inconclusive
you should explore further, for example by enabling the application server
debug trace to provide a detailed exception dump.