Links are provided to the product support Web site, to product documentation, and to last minute updates, limitations, and known problems for the WebSphere Application Server Version 6 products.
Accessing last-minute updates, limitations, and known problems
Accessing hardware and software requirements
The hardware and software requirements for the WebSphere Application Server products are provided on the Supported hardware and software Web page.
Accessing product documentation
The following documentation is installed with WebSphere Application Server.
The readme file.
Getting Started Guide
The InstallGuide_en.pdf and the InstallGuide_en.html in the WAS/docs directory provide detailed instructions for installing WebSphere Application Server. The information in the guide is derived from information in the online information center. The guide is not translated on the product CD; however, translated versions of the information center are available online.
Help files
The help files provide detailed instructions for completing tasks and for specifying settings in the graphical systems management tools. Use the help menus, links, or buttons provided in the tool interfaces to access the help files.
Documentation on the Web
For the Version 6 information center in all supported languages, go to: http://publib.boulder.ibm.com/infocenter/ws60help/index.jsp.
For the entire information center set for all WebSphere Application Server products, go to the Information Center library page.
For the entire documentation set for all WebSphere Application Server products, including Adobe Acrobat PDF versions of the information, go to the WebSphere Application Server library page.
All of the Version 6 product documentation is in the V6 information center, including versions of the installed help files.
Accessing the product support Web site
To search for the latest technotes, downloads, fixes, and other support-related information, go to the WebSphere Application Server support page.
Contacting IBM Software Support
If you encounter a problem with the WebSphere Application Server, first try the following actions:
If you cannot resolve your problem by any of the preceding methods, contact IBM Technical Support.
Purchase of WebSphere Application Server entitles you to one year of telephone support under the Passport Advantage program. For details about Passport Advantage, visit the Passport Advantage page.