There are four primary conditions under which you will be unable
to access the Common Base Event browser.
Conditions
- "Cannot find server"
- WebSphere ESB (or network server) is unavailable. When you
attempt to launch the event browser URI, a "Cannot find server" browser page
will be returned, which indicates that the server is unavailable. In this
case, you need to contact the IBM Help Desk to determine the cause of the
problem.
- "File not found"
- WebSphere ESB is available; however, the event browser application
may not be installed or started on the server. When you attempt to launch
the event browser URI, a "File not found" browser page will be returned, which
indicates that the server is available, but the URI is not available on that
server. In this case, you need to contact the IBM Help Desk to determine the
cause of the problem.
- Logon panel appears
- The WebSphere ESB and the event browser are available; however,
you have not been mapped to the proper role to allow access to the event browser.
You will be prompted with a logon panel. When you enter your userID and password,
attempting to log in, the login will fail. In this case, you need to contact
the IBM Help Desk to get the proper authorization to launch the event browser.
- Error message on "Get event data" panel
- The WebSphere ESB and the event browser are available, and
you have the proper authority to gain access; however, the Common Event Infrastructure
server is unavailable. An error message will be displayed on the event browser Get
Events panel, when you click the Get Events button. The error information
will be logged to the message log.