If you experience a problem with your IBM software, you can use
the IBM Support Assistant (ISA) to search the available knowledge bases to
determine whether the resolution to your problem is already documented.
You must download and install IBM Support Assistant from the Internet.
Follow the appropriate links from the
IBM Support Assistant site to download
ISA.
To change the language of the Web page, use the Translate
this page feature.
- Start IBM Support Assistant, and click the Updater icon
.
- Click the New Products and Tools tab, and
expand the Rational folder.
- Select the Rational products that you want to search for information
on.
- Click Install.
- Select the features you want to install. Be sure to read the license
agreement.
- Restart IBM Support Assistant.
- After restarting, click the Search icon
.
- In the Search phrase field, type a search
term.
- Select the locations to search, and click Search.
If you need more information about how to use the IBM Support
Assistant, click the Help tab at the top of the window.
You
can also search knowledge bases from the Rational software Support site. To
translate the Support page, use the Translate my page feature
found on the site.