WebSphere Message Brokers
File: au37050_
Writer: Jane Brockbank

Task topic

This build: July 31, 2007 21:40:01

Installing the IBM Support Assistant (ISA)

Before you start:

Read the concept topic about the IBM Support Assistant (ISA).

Follow these steps to install the IBM Support Assistant (ISA) on your computer:
  1. Go to the ISA downloads Web page to download the installation package.
  2. Log in using your IBM ID and password. If you do not have an IBM ID, click register now to create one.
  3. Select the version of the ISA that you want and click continue.
  4. Click View license to read the license agreement in a separate window, then select I agree and click I confirm.
  5. Click Download now for the relevant operating system and save the compressed file to a temporary directory.
  6. Extract the files from the compressed file to a temporary directory. The files that you extract include an installation and troubleshooting guide and an executable file.
  7. Follow the instructions in the guide to install ISA.
When you have installed ISA successfully, you can use the desktop icon to open it, or you can click Programs > IBM Support Assistant > IBM Support Assistant.
Now that you have installed ISA, install the WebSphere Message Broker plug-in, as described in Updating the IBM Support Assistant.
Related concepts
IBM Support Assistant (ISA)
Related tasks
Updating the IBM Support Assistant
Contacting your IBM Support Center
Troubleshooting and support
Making initial checks
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Copyright IBM Corporation 1999, 2007Copyright IBM Corporation 1999, 2007. All Rights Reserved.
This build: July 31, 2007 21:40:01

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