Try to get to the root of the problem first, using the diagnosis techniques described throughout the Troubleshooting and support section of the information center. If your problem cannot be resolved using these techniques, contact your IBM Support Center. Use the procedure in this section only as a last resort.
If the failed queue manager is shared between a broker, User Name Server and Configuration Manager, re-create all three components, because each component creates different queues. For information on how to recover a shared queue manager, see Recovering after a shared queue manager fails.
If the broker's queue manager fails and cannot be corrected using problem determination, or by the IBM Support Center, perform the following sequence of operations to re-create the queue manager: