Try to get to the root of the problem first, using the diagnosis techniques described throughout the Troubleshooting and support section of the information center. If your problem cannot be resolved using these techniques, contact your IBM Support Center. Use the procedure in this section only as a last resort.
If a queue manager that is shared between a broker, User Name Server, and Configuration Manager fails and cannot be corrected using problem determination, or by the IBM Support Center, re-create all three components, because each component creates different queues. Perform the following sequence of operations: