IBM Support Assistant User Guide
Search Component
How do I use it?
Getting Started
To start a search, type a search word or phrase in the search box, and click on Search Options to enter a few
basic options. You need to select a search location. If you selected the IBM Software Support Documents search location,
you also need to select a product.
Search Locations
Each search location can bring you a different type of useful information.
- IBM Software Support Documents
- Product support documents that include brief technical notes, links to articles,
books, tutorials, and downloads, and information about software defects
- IBM Newsgroups and Forums
- Postings from various product-related news servers
- IBM developerWorks
- Informative, educational articles on technical subjects
- Local Help System
- Relevant documents from the local IBM product help system
- Google Web Search
- Assorted documents from the Internet.
Using the Search Options
Search options are provided to help you narrow the scope of your search. The search location you choose determines
what search options are available. For example, if you select Google Web Search or Local Help System, search options are
not needed. The IBM developerWorks and IBM Newsgroups and Forums search locations let you narrow your search to specific product
areas.
The IBM Software Support Documents search location offers the most options. You can select specific types of documents,
and you can select specific products and versions.
Navigating the Search Results
The Search component tells you how many documents it found for each search location you selected. Depending on how the
documents are organized, it may also list results by document category. When you click on a link on the left side
of the page, the Search component shows you a list of search results documents on the right side of the page. Click on a document
title to see the search results document.