IBM Support Assistant User Guide

Welcome

Welcome to the IBM Support Assistant -- desktop software to help you find answers or address challenges as you use your IBM software products. The IBM Support Assistant offers three components to help you with software questions. Use the navigation links on the left side of the page to learn more about each component.
Flashlight Search Component
The Search component helps you to locate software support information in multiple locations.
Shaking Hands Service Component
The service component helps you to ask IBM for help by submitting an electronic service request.
Globe Support Links Component
The Support Links component provides convenient access to useful IBM support Web resources.