Request table
The request table lists all requests that a service or service instance has
against another service or, if applicable, itself. The table always
shows the requests against one service only. To display the requests
against a different service select that service from the Show requests
against drop down list.
The table provides this information:
- Request name
- uniquely identifies the target of the request, for example, a parameter,
option, or other configuration item. Indexed names usually refer to a
particular item in a list of similar items, for example a user in a list of
users.
- Support name
- refers to the program or the mode of the program that processes the
request.
- Requested by
- the service that generated the request from its customization data.
This is normally the service or service instance for which you are browsing
the requests. There can also be requests that result from the
customization of other services. Requests that are mutually dependent
and, therefore, can only be processed together, are always shown
together.
- Requested for
- the update step during which the request is processed. Can be
Commit or Update.
- Status
- indicates how the request has been processed.
To view further details on a request select the request in the request
table. Details on the request are then displayed in the Parameters of selected request table.
Related information: