Using ISA 4.0 add-ons to communicate with IBM Support To help you communicate
with IBM Support, an IBM Support Assistant (ISA) 4.0 product add-on
is available on the Web for IBM WebSphere® XML
Document Management Server Component. You
can install the add-ons for selected products and features using the
ISA graphical user interface.
Audit logging
It is possible to log HTTP and SIP requests from specific
users and/or roles. The audit logger will log HTTP PUT, GET, DELETE,
POST requests and SIP SUBSCRIBE requests.
Monitoring log messages IBM WebSphere XML
Document Management Server Component can write system messages to several general
purpose logs. Logging provides information about important lifecycle
events, warnings, and errors that should be addressed by an administrator.
Faults and alarms IBM XDMS provides
notification of application-critical events through the WebSphere Telecom Web Services
Server Faults and Alarm notification service.
Messages
A message explains a problem and suggests a user action. In addition, each message ID includes a component ID, a number, and a letter that indicates the type of message: Informational, warning, or error.