WebSphere brand IBM WebSphere Telecom Web Services Server, Version 7.1

Troubleshooting WID

While installing the WID plug-ins for Telecom Web Services Server version 7.1 on WID, the WID plug-in installer checks for the integrated test server.

About this task

If you do not opt for the integrated test server install, you will receive the error message Unsupported WID home directory selected. The error message occurs when you do not select the integrated test server installation, even though you have a supported WID version already installed. The installation process ends abnormally.

To resolve this issue, perform either option A or option B:

Option A:

  1. Before installing the Telecom Web Services ServerWID plug-in, you can install the integrated test server that comes with WID.
Option B:
  1. Before installing Telecom Web Services Server WID plug-in, you can create an empty directory called bi_v62 (for 6.2.x WID) or bi_v61 (for 6.1.x WID), under the directory WID_HOME/runtimes/.



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