This document contains information about system requirements, installation, and known issues about IBM® Rational® TestManager, Version 7.0.2. It also provides information about contacting IBM Rational Software Support.
Rational TestManager is an open and extensible framework that unites all of the tools, artifacts, and data both related to and produced by the testing effort. You can use Rational TestManager for functional testing and performance testing.
This section details the hardware, and software requirements that must be met in order to successfully install and run your software.
Before you can install the product, verify that your system meets the minimum hardware requirements.
| Hardware | Requirements |
|---|---|
| Processor | Intel® Pentium® |
| Memory | Minimum: 512 MB of RAM |
| Disk space | Minimum: 500 MB of disk space is required for product package installation. Additional disk space is required for the resources that you develop. |
| Display | 1024 x 768 resolution minimum using 256 Colors (or higher for best results) |
| Other hardware | Microsoft mouse or compatible pointing device |
| Software | Requirements |
|---|---|
| Client operating systems |
|
| Enterprise databases |
|
| Microsoft Office (including Microsoft Excel) |
|
| Remote access |
|
| Other Software | Business Objects Crystal Reports V8.5 and V10 |
Rational TestManager version 7.0.2 cannot be installed on a computer on which previous versions of Rational TestManager is installed. All previous versions of Rational Suite® products must be uninstalled before attempting to install Rational TestManager version 7.0.2.
| APAR # | Description |
|---|---|
| PK69525 | Application error; failure while getting test inputs from data store from using TestCasePropPageRelatedAssets. |
| PK12394 | Open Script Dialog is case sensitive with DB2 test project. |
| PK70191 | The product documentation does not contain information on assigning rights. |
| PK74789 | Inconsistent query results when running test plan execution . |
| PK72719 | Error message 'Could not generate a defect' is displayed while you submit a defect from Rational TestManager into Rational ClearQuest. |
| PK71310 | Rational TestManager "Verification Point History" report is blank. |
| PK70690 | CallScript command issues an error. CallScript function is case-sensitive. |
Known problems are documented in the form of individual technotes in the Support knowledge base at http://www-306.ibm.com/software/awdtools/test/manager/support/index.html. As problems are discovered and resolved, the knowledge base is updated and maintained with new information. By searching the knowledge base, you can quickly find workaround or solutions to problems.
IBM Rational Software Support provides you with technical assistance.
For contact information and guidelines or reference materials that you need when you require support, read the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/handbook.html.
For FAQs, lists of known problems and fixes, and other support information, visit the product support page for Rational TestManager at http://www-306.ibm.com/software/awdtools/test/manager/support/index.html.
For product news, events, and other information, visit the product home page at http://www.ibm.com/software/rational/.
Before you contact IBM Rational Software Support, gather the background information that you need to describe your problem. When describing a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:
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