If you are experiencing problems related to the TestManager integration, the following troubleshooting guide might help you to find a solution.
If a problem persists, do not hesitate to contact IBM Customer support for help.
Problem |
Solution |
Once the test has finished executing, when trying to view the reports through the Detail tab, Test RealTime launches but no graphical results are shown. |
When creating the test asset you must select both a project and also a test node. If no test node is selected, the test will pass but no results will be generated and no reports will be displayed. |
When configuring the Test Case Properties, when I select the Automated Implementation on the Implementation tab, a General Data Store error message is displayed. |
There are two possible causes for the generation of this error:
For example, it may occur that a file from a previous version was not updated when upgrading to Test RealTime 2003.06.13. |
When selecting an Automated Implementation, I click Select, but Rational Test RealTime is not shown as an option. |
This means that the integration has not been enabled for the project. See Installing and configuring the TestManager integration. This problem can also occur if you tried to install the plug-in while TestManager was running. You must not be running TestManager when you install the plug-in |