To troubleshot on Windows, do the following:
- Check for installed executable files. These files should be present in
the agent installation directory:
- bfagent.exe
- bfdispatch.exe
- Reinstall the agent. Most Windows agent problems are solved by reinstallation.
It updates the executable files and restores registry keys.
Note: If you have
a custom configuration, save BFAgent.conf outside of the
installation directory, then restore it after installation.