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Testing Host Name Resolution

Verify that the agent host can be reached from the Management Console host. Use the ping utility from the Management Console host to ping the agent host:
ping hostname
The following session was run on Windows where both the Management Console and the agent were installed. You should see a response like this:
C:\> ping localhost

Pinging jhgough.austin.ibm.com [127.0.0.1] with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

A message similar to the following one indicates a problem:
Unknown host
The problem lies in the network configuration of the Management Console host. Contact your network administrator.