UPDATE:Technical Bulletin #30

TO: All HP-UX 10, 11 Sites Using Glance Performance Analysis
FROM: Customer Support
DATE: 8 March 1998
SUBJECT: UPDATE: Technical Bulletin #30

Problem with Glance on HP-UX 10 and 11

Customers using Glance to monitor performance on systems with MVFS may have experienced extreme degradation in performance caused by excessive RPCs between the MVFS and a view. This problem also puts a significant load on the system that hosts the view.

Rational Engineering in cooperation with Hewlett-Packard Engineering has determined that the excessive RPCs were caused by the middaemon component of Glance.

Hewlett-Packard has issued patch number PHKL_16074 for HP-UX 11.0. For HP-UX 10.20, the patches are PHKL_17573 (for Series 700) and PHKL_17574 (for Series 800). These patches correct the problem.

ClearCase customers running HP-UX 11.0 or 10.20 and who are using Glance to monitor their systems should apply this patch as soon as possible. This problem does not appear to affect Glance use on other platforms.

Any Questions?

Please contact Rational Support

UPDATE:Technical Bulletin #30 - 8 Mar 1999