Rational ClearDDTS 3.2.1


New Features in Version 3.2


Currently Supported Platforms

ClearDDTS release 3.2 formally supports the following platforms:


Caveats for Oracle

The Oracle libraries used in the software are as follows:

This should work with any Oracle server at the 7.0 and 7.1 levels

NOTE: The ClearDDTS Administrator's Manual refers to a special license key for Oracle. A special license key is no longer required. These references can be ignored.

Oracle requires the use of the ORACLE_HOME environment variable.When the ClearDDTS admin switches to Oracle using the adminbug chdb command, the command will prompt for the ORACLE_HOME variable (this prompt is not in the current documentation). If ORACLE_HOME is not set in this manner, the ClearDDTS admin should modify the crontab entry for ddts to read something like this:

0,15,30,45 * * * * ORACLE_HOME=/usr/oracle /usr/ddts/bin/ddtsd > /dev/null 0 1 * * * ORACLE_HOME=/usr/oracle/usr/ddts/bin/ddtsclean

Note that this change is only required if ORACLE_HOME is not set with the adminbug chdb command.

If ORACLE_HOME was not set with adminbug chdb, you will need to inform your users that they will need to set the ORACLE_HOME variable in their personal environments in order to use ClearDDTS to access the database.This is a requirement for Oracle.

Note: When you set ORACLE_HOME with adminbug chdb, this value will override any ORACLE_HOME value set by the user.

When you create your ddts database user (the owner of ClearDDTS tables) as described in Appendix H of the Administrator's manual, add the following line to the user definition:

GRANT DROP PUBLIC SYNONYM TO "DDTS";

This command grants the ClearDDTS administratocoder permission to delete (drop) synonyms.For information about granting privileges and public synonyms, see your Oracle documentation.


Changes in 3.2 affecting existing installations

Several enhancements were made to the product that will affect how existing users work.Also some things have changed due to the addition of the new database.The following is a list of changes you may want to tell your user community about.


Changes in 3.2 configuration files that are not required

We have made changes to the standard master.tmpl files to make the default user interface more pleasing.None of these changes are required for you to make, but you may find them useful.

In the software class:

The help file for Submitter-phone is much more helpful now.It lists examples of how to automatically set the user's phone number.

The Address field is now the read-only field of Submitter-mail.This is to prevent the confusion when Submitter-id@Submitter-host was used.

If you choose "not a bug" or "unreproducible" as your problem type, the template will fill in most of the rest of the fields by default.

Est-fix-time and Analysis time default to 1 instead of null.Est-fix-date defaults to today to make entering that date easier.

The Identifier field is now included in the user index line.

If you answer "N" to "has this been resolved" in verification, you get to explain why in an enclosure and the bug is automatically transitioned back to the Open state.

In the todo class:

A bug was fixed that caused the history to be updated incorrectly when you submitted an action item to yourself.


Technical Support

Contact your local Technical Support center.