Please read this document to learn about known product issues, important tips, and other Rational ClearQuest product information.
Release Notes, version 9.1.00
1.0 About ClearQuest 2000 Patch 1.1
2.0 Contacting Technical Support
This is an incremental patch for customers who have installed ClearQuest 2000 Patch 1. Customers who have seen error dialogs when attempting to utilize integrated capabilities, CQ-RequisitePro, CQ-VSS, the Rational Administrator, CC-CQ, and UCM, should download this incremental patch. This incremental patch addresses only the issue shown below and should be applied to ClearQuest 2000 Patch 1 installations.
For further information about upgrading to ClearQuest 2000 Patch 1 and installing that patch, refer to the ClearQuest 2000 Patch 1 Release Notes or contact Rational Technical Support.
The incremental patch is actually an update to the cqintsvr11 executable.
Copy the incremental patch cqintsvr11 executable from the ClearQuest 2000 Patch 1.1 ftp site over the cqintsvr executable found in your current installation of ClearQuest 2000 Patch 1, at: Program Files\Rational\ClearQuest\cqintsvr11
Then, in a DOS Command Prompt window, move down to the ClearQuest install directory and run the command, rereg -q cqintsvr11.exe, to properly register the new component.
If you have any problems with the software or documentation, please contact Rational Technical Support via telephone or electronic mail as described below. For information regarding support hours, languages spoken, and other Rational Software information, visit the Rational web site, http://www.rational.com/support/.
Rational's web site contains an extensive library of Technical Notes. To access the Technical Notes, go to http://solutions.rational.com/solutions/
Rational maintains Support Centers in different geographic regions. To contact the center nearest you, consult the chart below. If you are contacting Technical Support by phone, dial the phone number shown below and follow the voice prompts to select ClearQuest Technical Support.
For questions regarding current versions of products, please contact us by e mail or phone | ||
Region | E mail contacts | Telephone Contacts |
US and Canada | support@rational.com | 1-800-728-1212 or 408-863-4000 |
Europe | support@europe.rational.com | +31 (0)20 4546 400 |
Asia/Pacific | support@apac.rational.com | +61-2-9419-0125 |
©2000 Rational Software Corporation and its subsidiaries. All rights reserved. Rational Software Corporation and its subsidiaries ("Rational") claim copyright in this Program and documentation as an unpublished work, versions of which were first licensed on the date indicated in the foregoing notice. Claim of copyright does not imply waiver of Rational's other rights. See Notice of Proprietary Rights.
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