Preface

The Rational Suite Installation Guide provides you with the information that you need to install Rational Suite for UNIX. Additional information about each point-product in the Suite is provided in the point-product documentation, which is available on the Rational Solutions for UNIX Online Documentation CD.

Rational Suite delivers a comprehensive set of integrated tools that embody software engineering best practices and span the entire software development life cycle. Rational Suite has an unparalleled level of integration that improves communication both within teams and across team boundaries, reducing development time and improving software quality.

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Audience

This guide is intended for developers, system administrators, and quality engineers, who use Rational Suite.

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Other Resources

• All manuals are available online, either in HTML or PDF format. The online manuals are on the Rational Suite DevelopmentStudio UNIX Online Documentation CD.
• To send feedback about documentation for Rational products, please send e-mail to techpubs@rational.com.
• For more information about Rational Software technical publications, see: http://www.rational.com/documentation.
• For more information on training opportunities, see the Rational University Web site: http://www.rational.com/university.

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Rational Suite Documentation Roadmap- UNIX

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Contacting Rational Technical Support

When you contact Rational Technical Support, please be prepared to supply the following information:

• Your name, company name, telephone number, and e-mail address
• Your operating system, version number, and any service packs or patches you have applied
• Product name and release number
• Your case ID number (if you are following up on a previously reported problem)
• The Rational Account number listed on your Rational License Key Certificate (Rational Licensing Technical Support only)

Contacting Rational Technical Support

If you have questions about installing, using, or maintaining this product, contact Rational Technical Support as follows:

Your Location	Telephone	Facsimile	E-mail
North America	(800) 433-5444 (toll free) (408) 863-4000 Cupertino, CA	(781) 676-2460 Lexington, MA	support@rational.com
Europe, Middle East, Africa	+ 31 (0) 20-4546-202 Netherlands	+31 (0) 20-4545-201 Netherlands	support@europe.rational.com
Asia Pacific	+61-2-9419-0111 Australia	+61-2-9419-0123 Australia	support@apac.rational.com

Contacting Rational Licensing Technical Support

If you have questions about acquiring license keys for your Rational Software products, contact Rational Licensing Support as follows:

Your Location	Telephone	Facsimile	E-mail
Asia Pacific	+61-2-9419-0111	+61-2-9419-0123	license@apac.rational.com
Asia Pacific (Japan)	+61-2-9419-0111	+61-2-9419-0123	license@japan.rational.com
Asia Pacific (Korea)	+82-2-556-9420	+82-2-556-9426	license@apac.rational.com
Asia Pacific (Mainland China, Hong Kong, and Taiwan)	+61-2-9419-0111	+61-2-9419-0123	license@china.rational.com
Europe Middle East Africa	+31 20 4546 200	+31 20 4546 202	license@europe.rational.com
North American (East Coast) South America	800-433-5444 (toll free)	781-676-2460	license@rational.com
North America (West Coast) Central America	800-433-5444 (toll free, USA only) +1 (408) 863-4000	408-863-4001	license@rational.com

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Requesting Licenses

To request or return permanent (or Term License Agreement) license keys, access AccountLink: http://www.rational.com/accountlink.

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Receiving Important Product Announcements

To receive automatic notification of new releases, patches, and critical technical information, subscribe to our announcements e-mail distribution list.

To subscribe:

1 Send an e-mail to majordomo@rational.com.

2 In the body of your message, type:

subscribe unix-suite-announcements

To unsubscribe:

1 Send an e-mail to majordomo@rational.com.

2 In the body of your message, type:

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