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Fax Request for Software License

The quickest and easiest way to get and return software license keys 
is to use AccountLink, Rational's on-line license management tool.

Only use this form if you DO NOT have internet access.
If you have internet access, use AccountLink for getting and returning license
keys. AccountLink makes getting license keys for remote or isolated machines
easier than ever!

To request or return a license by fax, complete this form in your web browser
and print it out.  Then fax it to Rational Licensing Support at the numbers at the
bottom of this form.

 

Contact Information

Name (required)
Company Name (as it appears on your License Key Certificate) (required)
Telephone Number (include area and country code) (required)
Fax Number  (include area or country code) (required)
Email Address (required)
Street Address (required)
City (required)
State/Province
Country (required)
Postal Code (required)
How you would like Rational to send your license keys to you?
Please select a delivery method: (required)

Rational should email my license keys to me
Rational should fax my license keys to me

 

Product and Host Information

Step 1 - Select Transaction Type

Select whether you want to get a license key in order to use a Rational product or return a license key back to your Rational account.

I would like to get a license key
I would like to return a license key back to my Rational account
Step 2 - Locate your License Key Certificate

Your License Key Certificate was included in your software shipment. It contains information needed in order to complete this request.

Step 3 - Enter your Rational Account Number

Your Rational account number is found on your License Key Certificate

Enter Your Rational Account Number
Step 4 - Select License Type

The license type of your product is found on your License Key Certificate.

Step 5 - Select your Rational Product

The product you purchased is found on your License Key Certificate.

If you purchased multiple products you can use the table at the bottom of this form to register multiple products to a single machine.


Step 6 - Enter Quantity

Enter the quantity of licenses you wish to add or return.

If you're adding licenses to this host, the quantity should not be greater than the number of licenses you have purchased. The quantity purchased is found on your License Key Certificate.

If you are returning licenses back to your Rational account, the quantity should not be greater than the quantity which you already have installed.

If you selected "Node-Locked" or "Node-Locked UNIX" as the License Type in Step 4, enter "1".

Enter the number of licenses to add to or remove from this host:
Step 7 - Select the Platform of Your Machine

Select whether your license server or node-locked host is a Windows or UNIX machine.

My host is a Windows machine
My host is a UNIX machine
Step 8 - Enter Host Information

Rational needs the name of your host (your computer) and its hostid in order to process your license.

To get your host information - On Windows, run the hostinfo.exe tool found in the <rational>\common directory.  On Unix, run the command rs_hostinfo. Copy and paste the hostname and hostid into the fields.

  • If you selected "Floating" or "Named User" as the License Type in Step 4, enter the host information of the license server machine.
  • If you selected "NodeLocked" or "NodeLockedUNIX" as the License Type in Step 4, enter the information of the machine on which the Rational product will be used.

 

Hostname = 
Host ID =      

Use Ethernet Address (Optional for Windows Machines)
Select this box if this host is a Windows machine and you wish to use the ethernet address as the HostID instead of the disk serial number.

To get your host information - On Windows, run the hostinfo.exe tool found in the <rational>\common directory.  On Unix, run the command rs_hostinfo. Copy and paste the hostname and hostid into the fields.

Step 9 - Redundant License Servers (OPTIONAL)

If you have floating or named-user floating licenses and wish to use FLEXlm redundant servers, enter the host information for the secondary and backup license servers.  Please note this is optional.

(Optional)

Secondary Server Hostname = 
Secondary Server Host ID =      

Backup Server Hostname = 
Backup Server Host ID =      

Additional Products

Use this table if you would like to register multiple products to this same host. Send separate faxes if you wish to register products
to a host other than the host specified in Step 6.

  Quantity
  Quantity
  Quantity
  Quantity
  Quantity
  Quantity
  Quantity
  Quantity
  Quantity

Additional Comments
Use the field below to make any additional comments or requests.

Send Your Fax to Rational
Print this form when completed and fax to Rational Licensing Support in your region:

Region Fax Number
North America (East Coast) and South America +1 (781) 676 2460
North America (West Coast) and Central America +1 (408) 863 4001
Europe, Middle East, and Africa +31 20 4546 202
Asia and the Pacific +61 2 9419 0123
Korea +82 2 556 9426