IBM Rational Synergy for
Eclipse Interface 4.2 Patch 1
19
February, 2010
© Copyright IBM Corporation 2005, 2010
Readme
This README
describes the contents of Rational Synergy for Eclipse Interface 4.2 Patch 1
and describes how to install the patch.
SUMMARY
The README has the following
sections:
PROBLEMS
This section describes the
problems fixed in this patch.
SUPPORTED RELEASE
This section lists the
releases to which this patch may be applied.
INSTALLATION INSTRUCTIONS
This section describes how
to apply the patch.
REVERSING THE PATCH
This section describes how
to remove the patch.
CONTACTING TECHNICAL SUPPORT
If you need assistance or
have any problems with this patch, contact IBM Support as described at the very
end of this README.
NOTICES
Legal
notices
PROBLEMS
Patch
1 contains the following changes
·
Fix
R35362 - Integration doesn't pass the necessary information to Synergy to avoid
controlling derived files during Sync
Note: Sync behavior
will only change if Synergy 7.1.0.1 iFix 02 or higher
is installed.
·
Fix
PM04324 - Synergy session in Eclipse fails to work after session is stopped by ccmdb shutdown and later restarted
SUPPORTED RELEASE
This patch
should be applied to Rational Synergy for Eclipse Interface 4.2.
WHO SHOULD APPLY THIS PATCH
INSTALLATION INSTRUCTIONS
There are
two methods for installing the integration.
Please choose one method and follow the instructions below
Update Site
1. Start Eclipse,
go to Help->Software Updates->Find and Install…
2. Choose Search for new features to
install and click Next
3. Click New Remote Site and enter IBM
for the name and
http://download.boulder.ibm.com/ibmdl/export/pub/software/rational/telelogic/eclipse
for the URL.
4. Click OK then click Finish
5. Find IBM Rational Synergy for
Eclipse Interface 4.2.0 Patch 1 in the list of available features and click the
checkbox next to it
6. Click Next
7. Accept the license agreement and
click Next
8. Click Finish
9. Click Install All
10. When prompted to restart Eclipse,
click Yes.
Local
Installation
1. Extract the patch file into a
temporary directory.
2. Start Eclipse,
go to Help->Software Updates->Find and Install…
3. Choose Search for new features to
install and click Next
4. Click New Local Site and browse to
the temporary directory where you unzipped the files
5. Click OK then Finish
6. Find IBM Rational Synergy for
Eclipse Interface Version 4.2.0 Patch 1 in the list of available features and
click the checkbox next to it
7. Click Next
8. Accept the license agreement and
click Next
9. Click Finish
10. Click Install All
11. When prompted to restart Eclipse,
click Yes.
REVERSING THE PATCH
If it is
necessary to remove the patch after it was installed, follow these steps.
1. Start Eclipse, go to
Help->Software Updates->Manage Configuration
2. Right click on IBM Rational Synergy
for Eclipse Interface 4.2.0 Patch 1 choose Uninstall.
3. When prompted, restart Eclipse
If the
self-help resources have not provided a resolution to your problem, contact
IBM® Rational® Software Support for assistance in resolving product issues.
Note: If you are a heritage Telelogic
customer, a single reference site for all support resources is located at http://www.ibm.com/software/rational/support/telelogic/
Prerequisites
To submit
your problem to IBM Rational Software Support, you must have an active Passport
Advantage® software maintenance agreement. Passport Advantage is the IBM comprehensive
software licensing and software maintenance (product upgrades and technical
support) offering. You can enroll online in Passport Advantage from http://www.ibm.com/software/lotus/passportadvantage/howtoenroll.html
·
To
learn more about Passport Advantage, visit the Passport Advantage FAQs at http://www.ibm.com/software/lotus/passportadvantage/brochures_faqs_quickguides.html.
·
For
further assistance, contact your IBM representative.
To submit
your problem online (from the IBM Web site) to IBM Rational Software Support,
you must additionally:
·
Be
a registered user on the IBM Rational Software Support Web site. For details
about registering, go to http://www.ibm.com/software/support/.
·
Be
listed as an authorized caller in the service request tool.
Submitting
problems
To submit
your problem to IBM Rational Software Support:
1. Determine the business impact of your
problem. When you report a problem to IBM, you are asked to supply a severity
level. Therefore, you need to understand and assess the business impact of the
problem that you are reporting.
Use the following table to determine the severity level.
|
Severity |
Description |
|
1 |
The
problem has a critical business
impact: You are unable to use the program, resulting in a critical impact on operations.
This condition requires an immediate solution. |
|
2 |
This
problem has a significant business
impact: The program is usable, but it is severely limited. |
|
3 |
The
problem has some business impact:
The program is usable, but less significant features (not
critical to operations) are unavailable. |
|
4 |
The
problem has minimal business
impact: The problem causes little impact on operations or a reasonable
circumvention to the problem was implemented. |
2. Describe your problem and gather background
information. When describing a problem to IBM, be as specific as possible.
Include all relevant background information so that IBM Rational Software
Support specialists can help you solve the problem efficiently. To save time,
know the answers to these questions:
·
What
software versions were you running when the problem occurred?
To determine the exact product name and version, use the option applicable to
you:
o
Start
the IBM Installation Manager and select File
> View Installed Packages. Expand
a package group and select a package to see the package name and version
number.
o
Start
your product, and click Help > About to see the
offering name and version number.
·
What
is your operating system and version number (including any service packs or
patches)?
·
Do
you have logs, traces, and messages that are related to the problem symptoms?
·
Can
you recreate the problem? If so, what steps do you perform to recreate the
problem?
·
Did
you make any changes to the system? For example, did you make changes to the
hardware, operating system, networking software, or other system components?
·
Are
you currently using a workaround for the problem? If so, be prepared to
describe the workaround when you report the problem.
3. Submit your problem to IBM Rational
Software Support. You can submit your problem to IBM Rational Software Support
in the following ways:
·
Online: Go to the IBM Rational Software
Support Web site at https://www.ibm.com/software/rational/support/
and in the Rational support task navigator, click Open Service Request. Select the electronic problem reporting tool,
and open a Problem Management Record (PMR), describing the problem accurately
in your own words.
For more information about opening a service request, go to http://www.ibm.com/software/support/help.html
You can also open an online service request using the
IBM Support Assistant. For more information, go to http://www.ibm.com/software/support/isa/faq.html.
·
By phone: For the phone number to call in your
country or region, go to the IBM directory of worldwide contacts at http://www.ibm.com/planetwide/
and click the name of your country or geographic region.
·
Through your IBM Representative: If you cannot access IBM Rational
Software Support online or by phone, contact your IBM Representative. If
necessary, your IBM Representative can open a service request for you. You can
find complete contact information for each country at http://www.ibm.com/planetwide/.
Notices
This information was developed for
products and services offered in the U.S.A. IBM may not offer the products,
services, or features discussed in this document in other countries. Consult
your local IBM representative for information on the products and services
currently available in your area. Any reference to an IBM product, program, or
service is not intended to state or imply that only that IBM product, program,
or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used
instead. However, it is the user's responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not grant you
any license to these patents. You can send written license inquiries to:
IBM Director of
IBM Corporation
North Castle Drive
For license inquiries regarding double-byte character set (DBCS) information,
contact the IBM Intellectual Property Department in your country or send
written inquiries to:
IBM World Trade Asia Corporation
Licensing
2-31 Roppongi 3-chome, Minato-ku
Tokyo 106-0032, Japan
The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions. Therefore, this
statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this
IBM product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you. Licensees of this
program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently
created programs and other programs (including this one) and (ii) the mutual
use of the information which has been exchanged, should contact:
Intellectual Property Dept. for Rational Software
IBM Corporation
1 Rogers Street
Cambridge, Massachusetts 02142
U.S.A.
Such information may be available, subject to appropriate terms and conditions,
including in some cases, payment of a fee.
The licensed program described in this document and all licensed material
available for it are provided by IBM under terms of the IBM Customer Agreement,
IBM International Program License Agreement or any equivalent agreement between
us.
Any performance data contained herein was determined in a controlled
environment. Therefore, the results obtained in other operating environments
may vary significantly. Some measurements may have been made on
development-level systems and there is no guarantee that these measurements
will be the same on generally available systems. Furthermore, some measurements
may have been estimated through extrapolation. Actual results may vary. Users
of this document should verify the applicable data for their specific
environment.
Information concerning non-IBM products was obtained from the suppliers of
those products, their published announcements or other publicly available
sources. IBM has not tested those products and cannot confirm the accuracy of
performance, compatibility or any other claims related to non-IBM products.
Questions on the capabilities of non-IBM products should be addressed to the
suppliers of those products.
This information contains examples of data and reports used in daily business
operations. To illustrate them as completely as possible, the examples include
the names of individuals, companies, brands, and products. All of these names
are fictitious and any similarity to the names and addresses used by an actual
business enterprise is entirely coincidental.
If you are viewing this information softcopy, the photographs and color
illustrations may not appear.
Trademarks
IBM, the IBM logo, ibm.com, Telelogic, Telelogic Synergy, Telelogic Focal
Point, Telelogic DOORS, and Telelogic Change are trademarks or registered
trademarks of International Business Machines Corporation in the
See copyright
notices on the Web at http://www.ibm.com/legal/copytrade.html.
Microsoft, Windows, and/or other
Microsoft products referenced herein are either trademarks or registered
trademarks of Microsoft Corporation.
UNIX is a registered trademark of
The Open Group in the
Other company, product or service names may be trademarks or service marks of others.