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Topic Title: Error Message - database server has been lost
Topic Summary: Error Message - database server has been lost DOORS v7.1
Created On: 27-Aug-2008 11:41
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 27-Aug-2008 11:41
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Marcia Douglas

Posts: 6
Joined: 29-Oct-2007

Running DOORS v7.1 encounter following error:

The connection with the database server has been lost and reconnection attempts have failed. This may be due to network problems or the server may have been stopped.

DOORS will now exit.

All attempts to login to server have failed.
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 27-Aug-2008 14:22
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Louie Landale

Posts: 2070
Joined: 12-Sep-2002

This is not a defect. The DOORS client lost contact with the DOORS server, usually due to network problems. It could also be due to the Server service stopping.

- Louie
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 27-Aug-2008 15:41
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Joseph Dubin

Posts: 26
Joined: 1-Mar-2006

It sure seems like a defect, or at the least, an opportunity for enhancement. DOORS is the only program I run which exits routinely when it momentarily loses connection with the server. Undocking/docking a laptop usually proves fatal. I've had to educate users here to exit DOORS before doing anything which might interrupt their network connection.

-------------------------
Joseph DUBIN
joseph.dubinNOSPAM@freescale.com
Freescale Semiconductor, Inc.
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 27-Aug-2008 17:59
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Marcia Douglas

Posts: 6
Joined: 29-Oct-2007

We access DOORS through a Citrix connection. Client does connect but immediately loses connection.
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 27-Aug-2008 17:59
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Marcia Douglas

Posts: 6
Joined: 29-Oct-2007

.

Edited: 27-Aug-2008 at 18:00 by Marcia Douglas
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