Welcome to Telelogic Product Support
  Home Downloads Knowledgebase Case Tracking Licensing Help Telelogic Passport
Telelogic DOORS (steve huntington)
Decrease font size
Increase font size
Topic Title: Doors starts again when clicking a url
Topic Summary:
Created On: 30-Oct-2008 10:09
Status: Post and Reply
Linear : Threading : Single : Branch
Search Topic Search Topic
Topic Tools Topic Tools
Quick Reply Quick Reply
Subscribe to this topic Subscribe to this topic
E-mail this topic to someone. E-mail this topic
Bookmark this topic Bookmark this topic
View similar topics View similar topics
View topic in raw text format. Print this topic.
 30-Oct-2008 10:09
User is offline View Users Profile Print this message


Jochen Dehner

Posts: 13
Joined: 23-Oct-2008

Hi, I have a problem using doors urls in doors 8.3. Doors and the correct module are already opened. Now if I click on a doors url (for example in word), doors should jump to the referenced object within the opened module. However doors gets started another time.

After some research I found out, that the problem is, that I'm using doors via citrix, while doors is also installed locally on the hd, which causes some conflicts as it seems. The doors that starts the second time is the locally installed doors. If this version is opened and I click on the doors url again, doors jumps to the object, like it's supposed to be.

In regedit I found an entry under "hkey_classes_root/doors/shell/open/command", in which the path to doors is configured like this: "C:\PROGRA~1\TELELO~1\DOORS_8.3\bin\PROTOC~1.EXE -r 120 -url %1"

I got an installer from a colleague, which changed some settings. In the "citrix program neighborhood" under "costum ica connections" an icon named "protocolhandler" has been added. In regedit the path changed to: "C:\PROGRA~1\Citrix\ICACLI~1\pn.exe /app:"ProtocolHandler" /param:"%1"". If I click on a doors url now, citrix starts another time.

Do you know, what I have to do, to make doors urls work, when I'm using doors via citrix?

Cheers,
Jochen
Report this to a Moderator Report this to a Moderator
Statistics
20925 users are registered to the Telelogic DOORS forum.
There are currently 1 users logged in.
The most users ever online was 15 on 15-Jan-2009 at 16:36.
There are currently 0 guests browsing this forum, which makes a total of 1 users using this forum.
You have posted 0 messages to this forum. 0 overall.

FuseTalk Standard Edition v3.2 - © 1999-2009 FuseTalk Inc. All rights reserved.