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Topic Title: Support Request form default Changes
Topic Summary: DOORS 9.0 question - How do we change the default Telelogic's URL to ours?
Created On: 28-Aug-2008 16:22
Status: Post and Reply
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Answer This question was answered by William Lutz, on Friday, September 5, 2008 3:19 PM

Answer:
Thanks for your suggestions.
 28-Aug-2008 16:22
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William Lutz

Posts: 13
Joined: 22-Mar-2006

I would like to make our URL address as the default URL on the Support request form (2nd page) since our users can't access Telelogic's webpage due to security reasons. I know we can change the field manually, but I want to make it as the default
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 28-Aug-2008 17:02
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ron lewis

Posts: 650
Joined: 20-Sep-2004

From a preliminary analysis, it appears that the https://support.telelogic.com/ address is coded into the executable. If that is so then you will have to use debug to change the address. But, I think I would not want to be in anyone shoes that did make this change.
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 3-Sep-2008 08:35
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Karl Breuer

Posts: 66
Joined: 11-Jul-2005

The actual code for the support request form sits in /lib/dxl/standard/help.
It would probably be much easier to just write your own support request form and replace the code with your dxl.

Karl
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 5-Sep-2008 15:19
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William Lutz

Posts: 13
Joined: 22-Mar-2006

Answer Answer
Thanks for your suggestions.
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