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Topic Title: Installing a second FLEXlm License Manager service for v7
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Created On: 13-Nov-2003 12:33
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Answer This question was answered by Jobina Johnson, on Friday, March 11, 2005 5:03 PM

Answer:
I would ask, have you requested a new license file from Telelogic for DOORS 7?
 13-Nov-2003 12:33
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Adam Kulas

Posts: 18
Joined: 29-Oct-2003

We are using a FLEXlm license server for Doors 5 and Doors 6. This server should also provide the license for Doors 7. The telelogic manual says that to do that you have to install a new service with a different name. This seems to bee true. Every time I try to start Doors 7 the license is not veryfied and I get the following error message :

"License Error : License server does nort support this feature
Feature : DOORS
License path: 1234@server
FLEXlm error : -18,147
..."

I think that means that I have to start a new license manager deamon with a differnt name and a new portnumber parallel to the old one on the FLEXlm server.
I can't do that on my own, it's on our configuration management to do this. But I would like to know how this works to be able to tell them what they have to do. A short instruction would be enough for me (I have been reading the Flexlm end user guide ...)


Or am I possibly not right and the problem is another one ?


Thanks
Adam

Edited: 13-Nov-2003 at 12:34 by Adam Kulas
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 13-Nov-2003 14:33
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Jobina Johnson

Posts: 55
Joined: 12-Sep-2002

Answer Answer
I would ask, have you requested a new license file from Telelogic for DOORS 7?

-------------------------


jobina.l.johnson@boeing.com
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 13-Nov-2003 15:41
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Adam Kulas

Posts: 18
Joined: 29-Oct-2003

Yes I have already received a license file including the "FEATURE" that specifies the license for DOORS telelogic 7. It is on our license server.

-Adam
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 13-Nov-2003 22:42
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Paul Miller

Posts: 376
Joined: 2-Oct-2002

Hi Adam,

There's two things that you will need to do.

1./ Upgrade your FLEXLm license server to the latest version (v8) that comes bundled with DOORS v7 - avoid running two FLEXLm services, this can cause some grief and is not necessary.

2./ DOORS 7 requires new license keys and a license daemon, you will need to add the new Telelogic Daemon and Feature line(s) into your current license file.

As feedback to Telelogic - the process for upgrading current installations to the latest version of FLEXLm and the new Telelogic license daemon is poorly documented. You need to have good working knowledge of FLEXLm in order to fill in the gaps.

Now for the details.

Find a spare desktop PC somewhere and install DOORS version 7 - when you get to the Set-up Type dialogue, Choose the "DOORS ERS Custom Installation" option.

Only select the "FLEXLm License Server" option and proceed to complete the installation. It doesn't matter if the desktop PC has DOORS 5/6 installed, this will not affect them.

This will install the version 8 FLEXLm files in the directory C:\Program Files\Telelogic\DOORS 7\flex.

There are five key files here:

lmgrd.exe.
lmtools.exe
shl.bat
lmutil.exe
installs.exe

These will need to replace the existing files that reside on the production host that is providing your FLEXLm service. To be exactly sure that you have the right location for the flex files, run the services snap-in on the production host, locate and select the FLEXLm service, use the RH mouse button to bring up a context menu and select properties - this show you where the lmgrd.exe file is located and is most likely where the other files are as well.

Before replacing these files, the FLEXLm service will need to be stopped so this ought to be done during out-of-working hours. Also, as a precaution, copy the contents of the directory that currently holds the flex files, if anything goes wrong, you may want to restore back to these.

Once the FLEXLm service has been stopped, copy over the version 8 flex files listed above. Restart the FLEXLm service, make sure that you can check a DOORS 5/6 license out.

In order for DOORS 7 to work you will need to acquire a license file from telelogic that includes a Feature line for DOORS 7 and a Daemon line which points to the location of the new Telelogic.exe daemon executable.

When you install DOORS 7 on the host that is currently delivering your DOORS 5/6 service, it will install this Telelogic.exe daemon executable into C:\Program Files\Telelogic\DOORS 7\bin. Make sure that the Daemon line in the license file points to this location.

The DOORS 7 Daemon and Feature lines should be copied into your existing license file that is being used by FLEXLm - Telelogic will do this for you by supplying them with a copy of your existing license file.

Replace the old license file with the new (no need to stop the FLEXlm service).

Go to your flex directory where you copied the flex v8 files to and double click on lmtools.exe (FLEXLm License server Utility), go to the "Start/Stop/ReRead" tab and select the "Re-read License File" button.

If all goes well, you should now be able to run a DOORS v7 client.

Good Luck - I've done this many times before, it can be bit of an adventure


-------------------------
Paul Miller
Specification Practices Specialist,
EuroCyber,
Melbourne, Australia.
Mobile: +61 (0)418 135 103
Web Site: http://www.eurocyber.biz
E-mail: miller@eurocyber.biz">pmiller@eurocyber.biz
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 14-Nov-2003 08:30
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Adam Kulas

Posts: 18
Joined: 29-Oct-2003

Paul,

thanks a lot, now I know what is do be done in general. I just forgot one thing to mention :
our license server uses a UNIX platform ... but I think our CM staff is able to manage this and
I will additionally talk to the Doors support about the files I need for UNIX.

-Adam

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