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Topic Title: Need help with session manager
Topic Summary: Help with Connecting to DOORSnet Session Manager
Created On: 15-Nov-2005 19:28
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Answer This question was answered by Malinda Chen, on Thursday, November 17, 2005 10:20 PM

Answer:
Well... I'm answering my own question, but just in case this happens to anyone else: Our license file did not include the DOORSnet feature. So... for everyone who is a shameless newbie like me, I recommend checking all the preliminaries first: like license files. We called support and they sent us the file with the DOORS_WWW feature, and it works fine.
 15-Nov-2005 19:28
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Malinda Chen

Posts: 3
Joined: 15-Nov-2005

I am trying to set up DOORSnet 7.1 on a Windows 2003 Server.  After I installed the session manager, through the cmd line, Microsoft Windows Services says that the DOORSnet session manager is running.
BUT
If I go into DOORSnet, Tools -> Sessions, it says that Session Manager is not running.
I am having problems registering a user DOORSnet.  After I input the name and email address in the Welcome to DOORSnet screen, I get the error: "Could not connect to the DOORSnet Session Manager" - obviously, because the Session Manager doesn't seem to be running on DOORSnet.

Could someone give me advice on this problem?
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 15-Nov-2005 19:30
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Malinda Chen

Posts: 3
Joined: 15-Nov-2005

Oh, and I already tried stopping, restarting, removing, reinstalling the Session Manager. This has not solved my problem.
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 17-Nov-2005 22:20
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Malinda Chen

Posts: 3
Joined: 15-Nov-2005

Answer Answer
Well... I'm answering my own question, but just in case this happens to anyone else: Our license file did not include the DOORSnet feature. So... for everyone who is a shameless newbie like me, I recommend checking all the preliminaries first: like license files. We called support and they sent us the file with the DOORS_WWW feature, and it works fine.
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