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Topic Title: Automating User account Creation
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Created On: 15-Mar-2006 19:42
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 15-Mar-2006 19:42
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Rocco LaMonica

Posts: 2
Joined: 14-Oct-2005

Hi Guys,
Is anybody aware of a tool that can automate user account creation for Doors\Synergy CM\Synergy Change. As it stands now for a new user I have to create a Doors account and a Synergy account at all of our 4 global offices. I would like a tool that can push out the new user account to all the Servers. Any advice would be appreciated
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 16-Mar-2006 13:07
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David Rose

Posts: 80
Joined: 10-Oct-2003

I don't know about a tool, but one potential idea would be to make it at one office and then archive the users list. Then email it to each remote site for restoral.

-------------------------
David A. Rose TSgt USAF
NCOIC System Administration
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 22-Mar-2006 15:24
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Chris Welch

Posts: 19
Joined: 10-Jan-2006

   While its not a stand-alone tool I've done something like this for our company. While I can't publish the source code due to IP issues, here is the basics of of what needs to be done:

1) User opens the web site and selects the form to create an ID, reset a password, change a name, create a project, etc...

2) The data from the web form is stored in a database and is tagged as a transaction type with the appropriate data for each.

3) Using the Windows scheduler, a batch process is spawned every 10 minutes or so and runs a batch script that queries the database in #2

    - based on the transaction type, the data is validated and the appropriate action is taken and the 
      user id emailed with the information such as password, etc. 

   - project requests are put in a new-hold status until reviewed and approved by the DOORS support team and then automatically created.   We also put a 'project info' module in each project identifing basic contact information for each project, purpose, etc. 

      As we migrate from v7 to v8 we will have 2 instances of the database up.   This is addressed by simply having running the task against each database. The way that we get the data out of the database via DXL is pretty simple - just use ADO with your commands.   If you know ADO and DXL its fairly straightforward (I've posted a sample script here about a year ago).  You could also use either a straight text file or XML if you don't want to mess with a database.

     I've also written DXL that pulls a list of projects and writes the appropriate HTML select statements and a customized javascript that allows uses to directly submit project access requests to the appropriate project admin.   I pull this data from the project info module in each project and it gives the users a 1-stop shop with regards to DOORS.

Like I said, the work that we've done has saved us a lot of the mundane support calls we'd normally get and was well worth the time spent.    On average I figure it saves me about 30-50 calls for help a month.
DXL and web-based scripting (like ASP or PHP) is a powerful combination. 

HTH
CW
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