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Topic Title: Patch #2 Installation for DOORS 8.1
Topic Summary: InstallShield Error message '1628: Failed to complete installation'
Created On: 30-Oct-2006 11:06
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 30-Oct-2006 11:06
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Chris Collingwood Hancock

Posts: 24
Joined: 8-Sep-2006

Tried installing the Patch #2 download for DOORS 8.1, but it fails to install; raising the InstallShield Error 1628 'Failed to complete installation' message. This error seems to appear while extracting the file 'ISScript11.msi'.

Between Telelogic and myself, we have ran up a long, long Case Study (#7011115), and still ain't solved the problem. I'm just wondering if any of you out there have encountered a similar situation and if you have been lucky enough to resolve the problem yourself.

Regards,

Chris.
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 30-Oct-2006 23:54
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Louie Landale

Posts: 2070
Joined: 12-Sep-2002

In v71 there are 2x2 flavors of installs: X-axis: DoorsNet or DoorsOnly installer. Y-Axis: SMS package or EXE. Patches fail unless they have the same flavor as the original install.

IIRC v8.1 has done away with the DoorsNet installer (hard to believe it took this long). Thus you need to insure that if you use an EXE to install originally that you use an EXE to patch. Downloading all from their web site should work.

- Louie
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