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Topic Title: Communicating with currently logged users
Topic Summary: any mean of sending them pop-up/email/... ?
Created On: 6-Mar-2007 16:32
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 6-Mar-2007 16:32
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Audrey Kist

Posts: 2
Joined: 5-Oct-2006

Hello everyone, Does someone know any mean of communicating a message to a currently logged user ? Here is my problem : in order to perform day-time DOORS backup (once a month or something), I need all users to log out at a defined hour. And of course some of them forget, and I have to call everyone to ask them if they saved their work and/or force-unlock them, ... So I would greatly appreciate to find a way to communicate with all currently logged user. The ideal thing would be to display a pop-up message to all users (something like 'please save and quit'). Any idea ? Thanks a lot. Audrey Kist
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 6-Mar-2007 20:05
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Shawn Stepper

Posts: 96
Joined: 6-Aug-2004

You could create a database wide trigger or global script that occasionally checks for the existence of a file. If the file is not empty, display a message to to the client. The message would be the contents of the file. Then when you want to get a message out, just create the file on a shared server somewhere. Or instead of a file, create a special module that the trigger looks at. Delete the file when you do the server shutdown. Shouldn't be too difficult...

-------------------------
Shawn Stepper
shawn.e.stepper@wellsfargo.com
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 6-Mar-2007 21:34
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David Pechacek

Posts: 674
Joined: 5-Dec-2006

If you get it set up, you can send an email. A global script like that would constantly be running and would bog down your server and your clients. You could ask your admins to send the message out over your network since Windows supports this kind of messaging. Perhaps even make you a script that you could fire off whenever you like with whatever message you want.

-------------------------
David Pechacek
AAI Services Textron
dpechacek@sc-aaicorp.com
David.Pechacek@gmail.com
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 7-Mar-2007 18:33
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Reik Schroeder

Posts: 361
Joined: 28-Jul-2003

Hi Audrey,

you can use the dbadmin tool to find out, who is logged into the server.
with a small shell script you can filter out the hosts on which the users are logged in.
The the script can use net send command to send a windows messaging service messsage to the found users.
It may be usefull for you to have a look into documentation of for command in Windows shell. It could be used to process the output of dbadmin tool.

The dbadmin tool is only installed when you install a server on your loacal machine.

Greetings
Reik

-------------------------
Evosoft GmbH
for Siemens Industry Sector


Berlin, Germany
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 8-Mar-2007 21:23
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Chris Annal

Posts: 36
Joined: 14-Dec-2005

Hi Audrey,

I set up an Outlook DOORS Users group, with the help of our IT department. As owner of the Distribution List for this group, I add new users as I add them to the database. I send out a group email when I intend to perform a task that will require me to have access to the entire database, or just certain projects, etc. About 10 minutes prior, I send out a reminder email, then use Tools-->Manage Locks from the top menu in DOORS to see if anyone is still locking out anything that I need access to. If so, I may try calling them or emailing them - then boot them out if I have to.
I guess what I'm saying is that the best way to communicate may be using an Outlook group that contains all the DOORS users in your company, and a phone call for those few that linger longer than the majority. I hope this helps.
Good Luck!!
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Chris Annal
Sensis Corporation



Edited: 8-Mar-2007 at 21:26 by Chris Annal
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 9-Mar-2007 15:11
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Jobina Johnson

Posts: 55
Joined: 12-Sep-2002

Hi Audrey

Using Reik suggestion, may be the best. Not all users monitors their emails or use the email notifcation built into outlook, to notifiy them of an email.. With the net send command the user recieves a diaglog box on the screen warning of any message you send to them. I have found this method to be the most useful. It was setup by the IT department.

-------------------------


jobina.l.johnson@boeing.com
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 9-Mar-2007 15:20
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Pete Kowalski

Posts: 301
Joined: 7-Feb-2003

Jobina

Using the net send command is not 100% effective. If the user's computer has the Windows Service Messenger disabled he will not receive the message, for example.

-------------------------
pete.kowalski(at)motorola.com
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 13-Mar-2007 23:21
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Louie Landale

Posts: 2070
Joined: 12-Sep-2002

Please provide more info on 'net send', whatever that is.
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 13-Mar-2007 23:31
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Pete Kowalski

Posts: 301
Joined: 7-Feb-2003

Louie,

Instead of rehashing information that is located on this page fire up a broswer and check it out.

http://www.cezeo.com/tips-and-tricks/net-send-command/

This page provides a good, short overview.

-------------------------
pete.kowalski(at)motorola.com
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 2-Apr-2007 10:44
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Karen Kayam

Posts: 6
Joined: 28-Feb-2007

These are the relevant toold you can use combinations of (some already previously mentioned):
- Triggers
- Email Notifications (DXL function)
- Checking current license usage
- Script to go through module history to last latest session
- Script to check "manage open modules" - may be acceptable risk of those who do not have a Doors module open in shareable or exclusive - in terms of data corruption/loss
- DBAdmin tool

I agree not to make a script which runs all the time checking a file - at least I'm very sensitive to anything which remotely slows down Doors.

I haven't made this an automatic thing and do archives at times when there are very few users in the system. What I do is check with "manage open modules" who has a module opened recently (in the past few hours, or older but are in shareable/exclusive edit) and then copy-paste a message via messenger just to them. The very few that don't have messenger, I call.

Using an outlook Doors Users group, as Chris mentioned Mar8, is a great idea anyway to convey messages for new updates, large disruptive maintenances... or anything else Doorsy.


Karen Kayam
Product Development Analyst, PLA - MIS

NICE Systems. Israel
(M) +972 (054)5442193
Karen.Kayam@nice.com
www.nice.com


Edited: 2-Apr-2007 at 10:46 by Karen Kayam
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 2-Apr-2007 21:16
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Shawn Stepper

Posts: 96
Joined: 6-Aug-2004

In terms of checking a file, you would use the "sleep" command and set it to check every 5 minutes or so. Therefore, no performance impact.

-------------------------
Shawn Stepper
shawn.e.stepper@wellsfargo.com
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 5-Jul-2007 20:14
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Chris Jones

Posts: 177
Joined: 1-Jul-2005

We have an email group "DOORS Users" set up. It's very handy for the sorts of things discussed here. We send out release notes occasionally with changes, tips, issues we've encountered, etc., as well.

Of course, now DOORS 8.2 has a message capability built in. You can do a login message or a special message to everybody logged in. Has anybody used this?

Chris
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