![]() |
Telelogic DOORS (steve huntington) | ![]() |
new topic :
profile :
search :
help :
dashboard :
calendar :
home
|
||
Latest News:
|
|
Topic Title: E-mail setup in DOORS Topic Summary: Created On: 15-Oct-2003 17:52 Status: Post and Reply |
Linear : Threading : Single : Branch |
![]() |
![]()
|
![]() Answer: Try installing MailEnable and use the SMPT server in this product instead. Solved a similar problem a while ago this way /Christian | |
![]() |
|
I was wondering if anyone has run into this.
I am trying to setup the e-mail notification in DOORS. The mail server is Exchange 5.5, and there is a smtp address associated with the exchange mail account. My NT user account is associated with the mailbox as well. I am able to send e-mail using smtp to the mailbox. When I attempt to send e-mail in DOORS (using the CP system) I receive an error “An error has occurred during the automatic e-mail notification process. Could not open a client socket to the specified mail server. Would you like to continue trying to send other mails?” with a Yes/No option. In DOORS I have set the mail server field with the FQDN of the server, and in the mail account field I have added the e-mail address of the account (smtp address). The current version of DOORS is 7.0 (w/ patch) I was wondering what settings need to be changed on the mailbox to allow DOORS to use the account. thank you, Jeremy Schaus |
|
![]() |
|
![]() |
|
An ignorant stab-in-the-dark: the server doesn't have the right fire-wall open. This won't stop the client from sending emails but should stop the auto-generated ones from the server.
- Louie |
|
![]() |
|
![]() |
|
Louie,
Both the Exchange server and the DOORS server sits behind the firewall. I think it might be Exchange expecting some type of authentication, and when that fails I get the error message. Problem is I need the solution to the problem so I can present it to the E-mail support group. They won't just make random changes to the mailbox(issues of security). Jeremy Schaus |
|
![]() |
|
![]() |
|
Try installing MailEnable and use the SMPT server
in this product instead. Solved a similar problem a while ago this way /Christian |
|
![]() |
Telelogic DOORS
» Administration
»
E-mail setup in DOORS
|
![]() |
FuseTalk Standard Edition v3.2 - © 1999-2009 FuseTalk Inc. All rights reserved.