![]() |
Telelogic DOORS (steve huntington) | ![]() |
new topic :
profile :
search :
help :
dashboard :
calendar :
home
|
||
Latest News:
|
|
Topic Title: partial maintenance contract renew Topic Summary: Created On: 31-Jan-2008 20:48 Status: Post and Reply |
Linear : Threading : Single : Branch |
![]() |
![]()
|
![]() |
|
We are thinking about renewing only 1 of our 21 licenses or doors and one for docexpress. has anyone done similar partial renew? Would I have problems accessing support is we get some disaster problems with doors or docexpress?
We currently use DOORS and DocExpress on Citrix. Thanks! Catherine |
|
![]() |
|
![]() |
|
Catherine,
I have asked Telelogic salespeople about this before, and this is how I understand it: You can do this, however, if you need to buy more licenses in the future, they nail you big time. There is apparently a "re-activation fee" for each license. I don't know how much the fee is, but it is apparently hefty (or I was led to believe it was) and thus Telelogic discourages scaling down. My recommendation is that 1 license of DOORS wouldn't be enough. You want to at least have 2, but I would be uncomfortable with any less than 4 for even the smallest of teams. You just never know when there will be a crunch/panic, and the last thing you want to do is wait to re-activate licenses during a time like that. ------------------------- Kevin Murphy http://www.baselinesinc.com |
|
![]() |
Telelogic DOORS
» Administration
»
partial maintenance contract renew
|
![]() |
FuseTalk Standard Edition v3.2 - © 1999-2009 FuseTalk Inc. All rights reserved.