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Topic Title: Word Control Panel
Topic Summary: Accessing doc express functions
Created On: 17-Jan-2005 21:52
Status: Read Only
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 17-Jan-2005 21:52
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Donald Bowles

Posts: 6
Joined: 4-Dec-2003

I just re-installed DOC Express/Word @ factory. When I open a document from Doc Express/Word the Microsoft Word window opens with the DOC Express menu item displayed normally then the window is immediately replaced with a new Microsoft Word window that does not a a visible Doc Express menu item to select any of the Doc express functions. ANy ideas would be appreciated.

Don Bowles
donald.bowles@lmco.com

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Don Bowles
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 20-Jan-2005 22:13
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Michelle Lee

Posts: 21
Joined: 14-Oct-2004

Did you install a new version of Microsoft Word lately?
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 8-Feb-2005 21:21
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Nolita Morgan

Posts: 27
Joined: 27-Dec-2002

Hello,

Do you happen to have Adobe Acrobat plug-ins for Word? If so, do you have that menu item displayed? If you answered yes to both, try going into Templates and Add-ins and deselect the PDFMaker.dot (template) and see if your DocExpress/Word menu come back. That was a known problem and seems to have been resolved recently. I am using Word 2003 and the latest version of DEW. Be sure that you have all of the latest patches installed too...

;.)
Nols

-------------------------
Nolita C. Morgan
Computer Systems Analyst
NEXRAD Radar Operations Center
http://www.roc.noaa.gov/
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 18-Mar-2005 18:01
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Zuy Tran

Posts: 5
Joined: 15-Jun-2004

One of the reason is that the previous session of DocExpress/Word crashed and left MS Word process running without GUI. If that is the case, you need to close DocExpress/Word and kill Word.exe process(es) in the task manager.
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