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Telelogic Lifecycle Solutions (steve huntington) | ![]() |
Topic Title: Word Control Panel Topic Summary: Accessing doc express functions Created On: 17-Jan-2005 21:52 Status: Read Only |
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I just re-installed DOC Express/Word @ factory. When I open a document from Doc Express/Word the Microsoft Word window opens with the DOC Express menu item displayed normally then the window is immediately replaced with a new Microsoft Word window that does not a a visible Doc Express menu item to select any of the Doc express functions. ANy ideas would be appreciated.
Don Bowles donald.bowles@lmco.com ------------------------- Don Bowles |
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Did you install a new version of Microsoft Word lately?
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Hello,
Do you happen to have Adobe Acrobat plug-ins for Word? If so, do you have that menu item displayed? If you answered yes to both, try going into Templates and Add-ins and deselect the PDFMaker.dot (template) and see if your DocExpress/Word menu come back. That was a known problem and seems to have been resolved recently. I am using Word 2003 and the latest version of DEW. Be sure that you have all of the latest patches installed too... ;.) Nols ------------------------- Nolita C. Morgan Computer Systems Analyst NEXRAD Radar Operations Center http://www.roc.noaa.gov/ |
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One of the reason is that the previous session of DocExpress/Word crashed and left MS Word process running without GUI. If that is the case, you need to close DocExpress/Word and kill Word.exe process(es) in the task manager.
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Telelogic Lifecycle Solutions
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Word Control Panel
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