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Topic Title: API error message:CRSubmit Failed to submit CR data
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Created On: 26-Oct-2006 10:03
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 26-Oct-2006 10:03
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yue chen

Posts: 1
Joined: 26-Oct-2006

Since company's defect tracking system changed, we have to transfer defect data from CQ to Synergy/Change 4.5, the data exported from CQ are in a txt file, each record will be in such format: id=, crstatus=, description=; the 'id', 'description' and 'status' are the names of attributes, here comma act as the delimiter of the value of attributes.

Now we are using a Perl script to read and import data, the script will call APIs such as  $csapi->Submit() to submit CR, the issue we are facing is the returned error message"CRSubmit Failed to submit CR data". As you see the attribute named as "crstatus" is the default attribute, we found that only when value of 'crstatus' equals to 'New', the record can be imported, for other values will return above error message.

Can you please explain what the exact meaning of the error message? Thanks in advance.
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