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Topic Title: New packages not showing up in Change 4.7
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Created On: 10-Jun-2008 17:45
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 10-Jun-2008 17:45
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Mark Bilbee

Posts: 2
Joined: 30-Jun-2004

I had a user create a new CR package and after she did no CR packages are showing in Change (As Admin). Even the existing CR package that was installed is no longer showing. The file permissions in the packages dir (In UNIX) is 755 and owned by ccm_root. Any help provided would be much appreciated.
Thank you in advance.
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 11-Jun-2008 16:19
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michael Barnes

Posts: 85
Joined: 12-Nov-2003

I recall that we had a similar problem in Change 4.3
It was a long time ago, and we now have no records, but I have an inkling that stopping and restarting the Jetty Server fixed it (for a short time).
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 11-Jun-2008 20:39
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Mark Basso

Posts: 1
Joined: 8-Feb-2007

Check that your license hasn't expired. We've seen what you've described(packages that are not visible in the Admin console) in our test environment when our license has expired on a few occasions.
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 12-Jun-2008 13:00
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Brian Barde

Posts: 39
Joined: 24-Sep-2004

Try Logging in as "ChangeAdmin" sometimes the CR Processes will show up then. Also if they do show up just install one of them then your other admin users should be able to see the CR Processes.

-------------------------
Thanks,
Brian
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