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Topic Title: state change notification
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Created On: 21-Jun-2004 20:23
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Answer This question was answered by Vincent Gaudeul, on Friday, March 11, 2005 5:02 PM

Answer:
Hello,

you'll have to setup CS Triggers on transitions. TELELOGIC provides you with a trigger script example (wsconfig/triggers/crAssignEmail.pl).

Please have a look into it. This script uses CS Perl API, and is easy to modify.

Vincent
 21-Jun-2004 20:23
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Maurice THEOBALD

Posts: 16
Joined: 17-Feb-2004

How can one be notified when a CR has its state changed.

Maurice
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 22-Jun-2004 07:12
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Vincent Gaudeul

Posts: 68
Joined: 10-Oct-2002

Answer Answer
Hello,

you'll have to setup CS Triggers on transitions. TELELOGIC provides you with a trigger script example (wsconfig/triggers/crAssignEmail.pl).

Please have a look into it. This script uses CS Perl API, and is easy to modify.

Vincent
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 25-Jun-2004 07:02
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Maurice THEOBALD

Posts: 16
Joined: 17-Feb-2004

I grep the entire synergycs directory tree and i did not find this file
What options install this file ?

Maurice
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 26-Jun-2004 11:59
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Vincent Gaudeul

Posts: 68
Joined: 10-Oct-2002

Hello,

that would be great to tell us what version of SYNERGY/Change you are working on.

My remark concerns only the latest version of this tool, that is 4.3. If your are using this version, you'll find some examples of CS PERL triggers in <csinstdir>/cs_app/webapps/synergy/WEB-INF/wsconfig/triggers.

If you are NOT using CS 4.3 but a previous release, you'll have to use CM old-fashioned triggers to implement this kind of email notification. You'll find some examples in lib/notify/Windows and lib/notify/Unix directories inside your SYNERGY databases.

I think you should call Telelogic Technical Support to get much faster answers to this kind of questions. :-)

Vincent
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