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Topic Title: Change Synergy Interface
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Created On: 6-Aug-2006 08:20
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 6-Aug-2006 08:20
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Ronen Ben-Chamo

Posts: 84
Joined: 1-Dec-2005

Hi,
Our customers will start to work with change synergy system.
We have two CS system ( due to security reasons)
One is for internal use( our R&D)
and other for external use(customers)
I need to implement  interface between the two system
data from the external should be copied to the internal
e.g. if a customer create CR in the external sys, I need to open the same CR in the internal sys )
this will be perform by script

Any Idea how to implement such a interface.
Should I need to use Change Synergy API. (read CR details from external and create new one in the internal , can I do it?)

Thanks
Ronen



-------------------------
Ronen Ben-Chamo
Configuration Managment
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 16-Aug-2006 15:15
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Engin Zufer

Posts: 1
Joined: 20-Jul-2004

Hi Ronen,

Do you have to use scripts? If not, then you might want to consider DCM/DCS which will effectively do what your asking for. Using scripts requires the CS Perl API though.

Cheers,
Engin
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 16-Aug-2006 23:55
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Steve Borchers

Posts: 10
Joined: 26-Apr-2004

That sounds a lot like a script I have, which forwards a CR from one db to another. My script has some other functionality in it, but it runs post-op as

Edited: 17-Aug-2006 at 00:43 by Steve Borchers
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 17-Aug-2006 00:01
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Steve Borchers

Posts: 10
Joined: 26-Apr-2004

Hmm. If you use a "forward.pl" script, then any further changes in on db will not be reflected in the other. If that's OK, then you're good to go.
In your customer db, do your customers get to search and update? If not, and the db is there just for them to CREATE your CRs, then I'd use an email submission form instead, which would go straight to your internal db.

DCS may be overkill. And it is not straightforward, especially about "where" you can make changes to a CR. Avoid it if you can. (Disclosure: I don't have much experience with DCS. Yet.)
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 3-Sep-2006 15:23
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Ronen Ben-Chamo

Posts: 84
Joined: 1-Dec-2005

Hi Steve,

I would like to view your script.
How can I download your script?


Thanks
Ronen



-------------------------
Ronen Ben-Chamo
Configuration Managment
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 7-Sep-2006 22:20
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Steve Borchers

Posts: 10
Joined: 26-Apr-2004

This is most of it.
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 20-Dec-2006 09:08
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Manuel Fernando Rivera

Posts: 16
Joined: 26-May-2004

Hi,

I think there is another way to solve this problem, it's an alternative way if you have CS 4.5.

With CS 4.5 you can group people and with some easy rules you can limit acces to other departments or your company. Then you don't need to have two different databases.

I hope this hekp you.
Regards.
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 21-Dec-2006 15:26
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michael Barnes

Posts: 85
Joined: 12-Nov-2003



Edited: 21-Dec-2006 at 15:28 by michael Barnes
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 22-Dec-2006 10:00
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Ronen Ben-Chamo

Posts: 84
Joined: 1-Dec-2005

Can you explain how what does it mean 'limit acces to other departments ' can I limit the access to query, report , spesific data in the DB?

Thanks
Ronen


-------------------------
Ronen Ben-Chamo
Configuration Managment
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 18-Jan-2007 12:15
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Manuel Fernando Rivera

Posts: 16
Joined: 26-May-2004

Hello,

You can't hide the queries to users from other departamens but then they runs the queries, all CRs will be showed if the CRs agree the rules, otherwise CRs will be hided.

Manuel.
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