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Telelogic SYNERGY (steve huntington) | ![]() |
Topic Title: How to Point Windows Online Help at Correct Directory Topic Summary: Created On: 21-Jun-2004 23:19 Status: Read Only |
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![]() Answer: Thank you for your response Vincent. That was my suspicion from reading what little documentation is available about help. We have been using the help from the individual client machines, but wanted to be able to get the context sensitive help working. We have not been able to get our help server to run. That will now have to be our goal. Again, thanks for your assistance, Aubrey | |
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Using CM Synergy 6.3 on Win 2000 with the database engine on a Unix box. When any help topic is selected from the Windows client, the browser opens with the correct HTML document specified, but the URL begins with the Unix name and port instead of the Windows path to the Help files.
I have not been able to find anything in the documentation that indicates how to have the online help aim at the Windows file system. If anyone can point me in the right direction, I would appreciate it. Thanks in advance, Aubrey |
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Hello,
the online help has been changed for SYNERGY/CM 6.3 : it is no longer installed on clients (whatever their platform), but only on CM server : that is why your browser URL looks like http://servername ![]() There is no documented way to have the Online Help physically on a client hard drive. It seems that this is what you would like to do, isn't it ? But maybe you could try to copy from Unix to Windows the whole Online Help directory, so as to be able to browse it locally on your Windows desktop. Hope this helps. Vincent |
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Thank you for your response Vincent. That was my suspicion from reading what little documentation is available about help. We have been using the help from the individual client machines, but wanted to be able to get the context sensitive help working. We have not been able to get our help server to run. That will now have to be our goal.
Again, thanks for your assistance, Aubrey |
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Hi !
perhaps a hint... If the jetty stuff does not want to start correctly, You might modify the cm.xml file (jetty/etc). There is a variable like CM_HELP_PORT, which should normally be resolved to 8400, but sometimes this does not work and there is a Java nullpointer exception during startup. This is all "from mind mapped memory". As I am beyond 30 years of age I perhaps will have to write another entry tomorrow.... ![]() regards, Mert |
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Thanks for your comment Mert. I will give that a try.
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