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Topic Title: User starting CM Synergy Issue
Topic Summary: unable to open session
Created On: 9-Oct-2007 09:02
Status: Read Only
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Answer This question was answered by Jean-Charles Collet, on Tuesday, October 9, 2007 12:28 PM

Answer:
Answer given by telelogic support, insufficient number of max. Informix connections
 9-Oct-2007 09:02
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Jean-Charles Collet

Posts: 3
Joined: 28-Sep-2006

Hello, we have a problem since yesterday on one of our servers, people have trouble while trying to start CM Synergy, they receive the following error message : Serious: Cannot open database '/home/ccmdb/b787db/db'. Warning: Informix: The appl process cannot connect to the database server venus. (Function dbs_open, Informix -25588, ISAM 4). Warning: Illegal user or role, access denied Warning: CM Synergy startup failed. This started after we created a new test database on this server, and changed some parameters about the number of sessions ( regarding the database and the server ). As we have multiple URLs for different databases configuration on this server, I'm not sure the server configuration is ok now, it may have been crushed. I've disabled the new test database, but the problem is still there We think it may be a shared memory configuration problem on the server, but nothing sure. Any Idea ?
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 9-Oct-2007 12:28
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Jean-Charles Collet

Posts: 3
Joined: 28-Sep-2006

Answer Answer
Answer given by telelogic support, insufficient number of max. Informix connections
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