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Telelogic SYNERGY (steve huntington) | ![]() |
Topic Title: Can I use mail triggers on UNIX CS4.3 server? Topic Summary: Created On: 27-Jul-2004 02:11 Status: Read Only |
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![]() Answer: This is how I have done it: Trig_eng.def: pt_transition { problem { AssignedForImplementation assignedCR.sh RoleImplementer =assignedCR.tpl; } assignedCR.sh: #!/bin/sh # # Script: # Instance: cbxpt_se_1 # %version: 1 % # Description: # %created_by: sighjo % # %date_created: Tue Sep 30 08:47:28 2003 % # Parameters mailFile=$2 user=$1 sed "s/MAILADDRESS/$user/" < $mailFile > ${mailFile}.tmp # Send the mail /usr/lib/sendmail -t < ${mailFile}.tmp # Remove the mail file \rm $mailFile ${mailFile}.tmp echo "Sent notification mail to $user" assignedCR.tpl: To: MAILADDRESS From: Synergy Reply-To: henrik.jonsson@se.transport.bombardier.com Subject: You have a new assigned CR Date: %rfc822_date Change Request Notification ________________________________________________________________________________ This problem can be found in the Continuus database %database Problem Number: %problem_number Synopsis: %problem_synopsis Status: %crstatus Product: %CrProductName-%CrProductVersion Project: %CrProjectName Description: %problem_description Regards Synergy Administrator Hässleholm (Henrik Jönsson) You will probably need to change some attribute names. /henrik | |
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We use CM6.3 and CS4.3 both on Solaris 5.9. Now our CM server can send mail to engineer when a task was assigned to him. but CS4.3 can not send a mail to engineer, when I assign a CR to him, whether create a task or not. And there is such words in CS install manual for UNIX on page 43: "CM Synergy mail triggers send e-mail to a predefined list of users when a task is assigned. You must update mail triggers after installing ChangeSynergy. Note: These triggers are for Windows ChangeSynergy servers only, and are required only if Windows ChangeSynergy servers are using a UNIX CCM repository.".
So I can not use mail triggers for CS4.3 UNIX server, when I assign a CR or task to an engineer? And where I can find some more detailed help about CS/CM (mail) triggers? |
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This is how I have done it:
Trig_eng.def: pt_transition { problem { AssignedForImplementation assignedCR.sh RoleImplementer =assignedCR.tpl; } assignedCR.sh: #!/bin/sh # # Script: # Instance: cbxpt_se_1 # %version: 1 % # Description: # %created_by: sighjo % # %date_created: Tue Sep 30 08:47:28 2003 % # Parameters mailFile=$2 user=$1 sed "s/MAILADDRESS/$user/" < $mailFile > ${mailFile}.tmp # Send the mail /usr/lib/sendmail -t < ${mailFile}.tmp # Remove the mail file \rm $mailFile ${mailFile}.tmp echo "Sent notification mail to $user" assignedCR.tpl: To: MAILADDRESS From: Synergy Reply-To: henrik.jonsson@se.transport.bombardier.com Subject: You have a new assigned CR Date: %rfc822_date Change Request Notification ________________________________________________________________________________ This problem can be found in the Continuus database %database Problem Number: %problem_number Synopsis: %problem_synopsis Status: %crstatus Product: %CrProductName-%CrProductVersion Project: %CrProjectName Description: %problem_description Regards Synergy Administrator Hässleholm (Henrik Jönsson) You will probably need to change some attribute names. /henrik |
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