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Topic Title: How to assign an e-mail alias to a user ID for automatic notification
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Created On: 17-Oct-2003 00:42
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Answer This question was answered by Bernd Lohner, on Friday, January 23, 2004 12:58 PM

Answer:
We have pretty much the same setup - in terms of notifications.
We are runing on a unix server and simply added entries in /etc/aliases for each id to theyr respective external email address,
An example line for /etc/aliaseswould be:
devel1:john.doe@nowhere.com

The sendmail daemon then translates devel1 into john.doe@nowhere.com


 17-Oct-2003 00:42
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Aubrey Eichel

Posts: 12
Joined: 18-Jul-2003

We are currently implementing CM Synergy 6.3. We have managed to get the automatic e-mail notification to the point where it attempts to send mail to the person a task has been assigned to. However, instead of a valid e-mail address, it is addressing the e-mail to the User ID of the person that the task has been assigned to.

We have not been able to find anything in the documentation that indicates an alias can be assigned to User IDs that would be used when e-mail is created.

Would appreciate it if someone could let me know if it is possible to assign an e-mail address to a User ID, and if so, how.

Thanks in advance for your time,
Aubrey
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 17-Oct-2003 17:16
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Bernd Lohner

Posts: 5
Joined: 9-Sep-2003

Answer Answer
We have pretty much the same setup - in terms of notifications.
We are runing on a unix server and simply added entries in /etc/aliases for each id to theyr respective external email address,
An example line for /etc/aliaseswould be:
devel1:john.doe@nowhere.com

The sendmail daemon then translates devel1 into john.doe@nowhere.com


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 24-Nov-2003 19:28
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Tom Rodman

Posts: 2
Joined: 1-Jul-2003

To address the challenge of a simple username as a "To:" address we've
set up and experimental "exim" mail hub running on a Window's
2000 server under Cygwin.

It was straightforward. Hinted below are the only changes required to
the config file:


$ rcsdiff -b -r1.1 exim.conf
===================================================================
RCS file: RCS/exim.conf,v
retrieving revision 1.1
diff -b -r1.1 exim.conf
121c121
< # qualify_domain =
---
> qualify_domain = OurMailHubHostNameHere.DoesItMatter.foobar.com
178,179c178,179
< rfc1413_query_timeout = 30s
<
---
> #rfc1413_query_timeout = 30s
> rfc1413_query_timeout = 0s
187c187
< # recipient_unqualified_hosts =
---
> recipient_unqualified_hosts = *




Here is how you configure ccm_mail:

# --------------------------------------------------------------------
# testing using ccm_mail client
# --------------------------------------------------------------------

REM open a DOS window and type:
PATH=C:\ccm62\bin\util:%PATH%
ccm_mail /setup
REM set mail server hostname to OurMailHubHostNameHere.DoesItMatter.foobar.com
REM verify that "Your Email Address" is correct (need it fully domain qualified)

REM send mail using only the short user name as suggested below:
REM you may swap out WindowsLoginNameHere w/your logon name:
c:& cd \temp& echo 123 >foo& ccm_mail /r WindowsLoginNameHere /s "hi there" /c ".\foo"
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 24-Nov-2003 19:39
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Tom Rodman

Posts: 2
Joined: 1-Jul-2003

We used ldap to query for each windows full e-mail address
and then build an /etc/aliases file that "exim" automatically uses
to translate the short usernames into fully qualified e-mail
addresses. If need be you could build the aliases file manually.

"exim" will use DNS to locate the appropriate mail hub elsewhere on
the network, and will relay your e-mail there.
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