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Topic Title: How do I monitor ChangeSynergy users
Topic Summary:
Created On: 6-Aug-2004 15:30
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Answer This question was answered by Todd Alden, on Monday, August 9, 2004 4:12 PM

Answer:
From a CS Admin login you can get the current list of "active" users from the "View Server Status" screen.
In addition, if you have a separate line in your license key for CS, you can get the list of users holding a CS license key from the "ccm lmgr_status" command.

Todd
 6-Aug-2004 15:30
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Danny Beerens

Posts: 18
Joined: 3-Jun-2004

Hi all,

Problem description:
We've implemented a number of listbox attributes in ChangeSynergy, that have to maintained very regularly. With this implementation this also means we update our configuration data regularly. Every update of the configuration data means that all user online experience warning messages stating that the configuration data has changed and all their data they just entered is lost (i.e. they have to enter their data all over again).

To minimise this burden to our users, we now postpone our update actions to times where ChangeSynergy is not used (i.e. early in the morning or very late in the afternoon). However sometimes we’re required to update a value asap.

Question:
How can we warn our online users, we’re about to update ChangeSynergy, without spamming all other users? In other words: How can we monitor if our users are using ChangeSynergy? (With CMSynergy it’s easy by using the command ‘ccm monitor’)

Regards,
Danny

-------------------------
Regards,
Danny
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 9-Aug-2004 15:33
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Todd Alden

Posts: 71
Joined: 4-Oct-2002

Answer Answer
From a CS Admin login you can get the current list of "active" users from the "View Server Status" screen.
In addition, if you have a separate line in your license key for CS, you can get the list of users holding a CS license key from the "ccm lmgr_status" command.

Todd
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 9-Aug-2004 16:14
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Danny Beerens

Posts: 18
Joined: 3-Jun-2004

Thanks Todd,

Works like a charm, for our current needs. I guess I'd should have used 'RTFM'?


-------------------------
Regards,
Danny
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