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Topic Title: WSAD-Integration: Switching off auto-checkout possible?
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Created On: 27-Feb-2004 08:19
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Answer This question was answered by Vincent Gaudeul, on Thursday, November 18, 2004 4:41 PM

Answer:
As you wrote, this forum has nothing to do with Telelogic Technical Support Team.

It is only a way for Telelogic customers to share their knowledge about Telelogic tools. Some Telelogic employees try to answer customers' questions, but this is a personal initiative.

Back to your question. It is now possible to disable automatic check-out when a file has been edited. This is shipped into 2.2.0 WSAD/Eclipse plugin, available for SYNERGY/CM 6.3sp3.

If you disable automatic check-out, you will be prompted to confirm your action if you try to modify a released or integrate object version.

Vincent
 27-Feb-2004 08:19
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Stefan Prange

Posts: 2
Joined: 18-Nov-2003

Hi everyone,

in those of our projects which use the current WSAD integration (version 2.1) we have more problems with unmerged parallel versions than in those projects which still use the WSAD integration version 1.

I think one of the reasons is that in version 1 the user is forced to checkout a file manually whenever he definitely wants to edit it.
In version 2, on the other hand, especially users who are new to Synergy don't notice when the integration plugin checks out files in background. It is a very tedious task for the build manager to search for parallel versions as often as possible and merge all those he found.

It would be nice if one could switch off the auto-checkout feature maybe with a simple checkbox on the plugins preferences page. So one could switch it on again when this feature is rather useful than annoying e.g. during the refactoring of java code.


Any replies by the synergy support team on this topic are highly appreciated.


Stefan Prange
VOLKSWAGEN AG

Edited: 27-Feb-2004 at 08:34 by Stefan Prange
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 3-Mar-2004 07:29
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Stefan Prange

Posts: 2
Joined: 18-Nov-2003

It seems like I have to answer this topic myself.
I sent the request to telelogic support as an email, too.
I wrote:


<< Hello,

Would you please be so kind to care about your user forum and answer my question?

http://support.telelogic.com/en/synergy/forums/messageview.cfm?catid=23&threadid=1285

Thanks, Stefan Prange
>>



Here is what they replied yesterday:



<< Hello Stefan,

Please note that the User Forum is not the same as Telelogic Support. If you wish to raise a support issue, please contact the appropriate support organisation using the following contact details:

http://support.telelogic.com/en/contact/support/

Telelogic Support may look at the User Forum on the rare occasions when time and resources are available to do so, but the User Forum is intended primarily as a discussion group for users, and not as a source for technical support.

Regarding your question (support case EU74333) it is not possible to switch off auto-checkout in the latest version of the WSAD Integration. This issue has been raised with Product Management in the past, and it was rejected because it was felt that it would potentially damage the integrity of the configuration.

Best Regards,

John

------------------------------------------------
John Carolan

Telelogic Synergy Technical Support
Support hours: 8:00 - 17:00 GMT
Phone: 0800 973 229
Fax: +353 1 2090160
ALL mail to --> synergysupport.eu@telelogic.com
www.telelogic.com

Telelogic - Automating the development lifecycle
------------------------------------------------
>>



I think this forum is not more than a fake to pretend customer awareness. Not very useful indeed.

:-( Stefan
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 2-Jul-2004 16:28
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Vincent Gaudeul

Posts: 68
Joined: 10-Oct-2002

Answer Answer
As you wrote, this forum has nothing to do with Telelogic Technical Support Team.

It is only a way for Telelogic customers to share their knowledge about Telelogic tools. Some Telelogic employees try to answer customers' questions, but this is a personal initiative.

Back to your question. It is now possible to disable automatic check-out when a file has been edited. This is shipped into 2.2.0 WSAD/Eclipse plugin, available for SYNERGY/CM 6.3sp3.

If you disable automatic check-out, you will be prompted to confirm your action if you try to modify a released or integrate object version.

Vincent
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