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Topic Title: Compare Tool Won't Launch
Topic Summary: Developer Interface compare won't open after Java update
Created On: 29-May-2007 15:49
Status: Read Only
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 29-May-2007 15:49
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Jeff Yoder

Posts: 2
Joined: 29-May-2003

I'm not entirely sure the Java update (to JRE 1.6.0_01) was the culprit as I have reset my system restore point that was created during this update and I still have the problem. I don't know whether to trust Windows that the restore was actually successful or if something besides the Java update caused my issue. Before the restore, whenever I tried to launch the compare tool I would get an error dialog saying "Error Initializing." After the restore I see the message in the History window's status bar (at the bottom) that says "Starting Compare Tool" but nothing ever comes up. When I try to launch it Task Manager shows javaw.exe pegging the CPU usage for 5 seconds or so but no app ever opens.
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 11-Jul-2007 07:15
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Ronen Ben-Chamo

Posts: 84
Joined: 1-Dec-2005

1.Check if this problem is related to your work station or a general problem

2.Resote the file C:\Program Files\Telelogic\SYNERGY CM 6.4\etc\ ccm.ini and ccm.properties also restore it at C:\Documents and Settings\<your user name>

3.check if you can open the compare toll manually

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> Ronen
>



-------------------------
Ronen Ben-Chamo
Configuration Managment
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