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Telelogic SYNERGY (steve huntington) | ![]() |
Topic Title: Email notification trigger Topic Summary: Created On: 18-Jun-2004 16:54 Status: Read Only |
Linear : Threading : Single : Branch |
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![]() Answer: Ended up being a firewall issue. | |
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I am using the crAssignEmail.pl trigger that shipped with CS to send emails when the resolver attribute is changed. Problem is no emails are getting sent and I have verified script is running. Anyone have any suggestions?
Thanks, Brent ![]() |
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Hello,
Have you filled in the name of your SMTP server in that script ? Are you sure users have filled in their email address in their User Preferences ? Don't you have anything logged in the tmpdir/pt.log file ? Vincent |
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Ended up being a firewall issue.
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would you mind sharing with me how you set up this trigger. I am trying to do a similar thing. thanks!
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Brent,
Can you share your symptoms and how you determined it was a firewall issue. David |
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Telelogic SYNERGY
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Email notification trigger
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