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Topic Title: CM Synergy Services Problem
Topic Summary: CM Synergy Services Problem
Created On: 3-May-2005 19:42
Status: Read Only
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 3-May-2005 19:42
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David Eam

Posts: 5
Joined: 7-Apr-2005

When I installed CM Synergy, my ccm6.3_router did not start.  I rebooted several times and still the problem exists.  It says the following error in the Event Viewer

'Could not start ccm6.3-_router Service on Local Computer.  The service did not return an error.  This could be an internal Windows error or an internal service error.  If the problem persists, contact your system administrator'

Anyone have any ideas?

David

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 5-May-2005 16:12
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robert genzinger

Posts: 1
Joined: 14-Apr-2005

Hi David, this could have several reasons. Check the router.adr file in: c:\program files\telelogic\cmsynergy 6.3\etc about host name, port and ip-adress Can your host resolve the hostname: check ping "hostname" probaly add the hostname with ip-adress to the hosts file in: c;\winnt\system32\driver\etc often mulit-host ip-addresses causes problems: try it with just one look at router.log file at: c:\program files\telelogic\cmsynergy 6.3\log _Robert
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