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Telelogic SYNERGY (steve huntington) | ![]() |
Topic Title: ChangeSynergy 4.2 Service becomes unresponsive? Topic Summary: Created On: 28-Oct-2004 16:56 Status: Read Only |
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![]() Answer: We've been experiencing a problem with the ChangeSynergy Service running on the server. From time to time (now a few times a week) it seems to go into an unresponsive mode, and we need to stop and restart the service. We usually discover this when users can no longer log into the application, and I believe that those currently logged in can't navigate any further or get their connections terminated. I see nothing in the Event Viewer on the database server, and I did grab the pt.cfg file, but I'm not quite sure what I'm looking for in there just yet. Any thoughts would be appreciated! Greg O. | |
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We've been experiencing a problem with the ChangeSynergy Service running on the server. From time to time (now a few times a week) it seems to go into an unresponsive mode, and we need to stop and restart the service. We usually discover this when users can no longer log into the application, and I believe that those currently logged in can't navigate any further or get their connections terminated.
I see nothing in the Event Viewer on the database server, and I did grab the pt.cfg file, but I'm not quite sure what I'm looking for in there just yet. Any thoughts would be appreciated! Greg O. |
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