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Topic Title: Email Notification triggers in Change synergy
Topic Summary: How do you set up email triggers in Change Synergy
Created On: 2-May-2007 12:09
Status: Read Only
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 2-May-2007 12:09
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Martyn Chandley

Posts: 1
Joined: 13-Feb-2007

Hi,

I wonder if any one can help me.  I have a user who is using change synergy and has set an email address for notification of change requests.  The user is not getting any mails when requests are made.
Can anyone help me with the set up and configuration of the crAssignmail.pl script and possibly a solution to the problem of the lack of mail message.

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 2-May-2007 13:16
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Brian Barde

Posts: 39
Joined: 24-Sep-2004

Make sure that you have changed your pt.cfg file to have the correct SMTP Server:



# Trigger E-Mail settings
#
# The address to the SMTP server that Triggers sending email should use.
[CCM_SYSTEM][SMTP_SERVER]your_server[/SMTP_SERVER][/CCM_SYSTEM]
#
# The E-Mail address that Triggers should set as the from address.
[CCM_SYSTEM][FROM_EMAIL_ADDRESS]csuser@your_server[/FROM_EMAIL_ADDRESS][/CCM_SYSTEM]

-------------------------
Thanks,
Brian

Edited: 2-May-2007 at 13:16 by Brian Barde
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