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Topic Title: A way to import CRs into CS from delimited file?
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Created On: 22-Oct-2003 01:05
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Answer This question was answered by Pierre Guillet, on Friday, November 14, 2003 9:24 PM

Answer:
Look at previous thread, there is somthing about email subcription
 22-Oct-2003 01:05
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Terrence Carpenter

Posts: 25
Joined: 10-Jul-2003

Hello!,
Is there a way I can import CRs into CS from a delimited text file? I know there's a way to do it when the import is from CM Synergy export file format as outlined in KB TB120 but I was hoping there was a way to read in a text file.

Thanks for all the previous help!

Terry

-------------------------
Terry Carpenter
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 6-Nov-2003 17:46
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Pierre Guillet

Posts: 21
Joined: 4-Jul-2003

Hi,

With old CM Synergy version (4.5), email submission (without any mail) could be used to do such import.
You had to format your text file like this:
problem_synopsis: this is my synopsis
problem_description: !text
This is my description
!text
.....
problem_synopsis: this is synopsis of next problem
.....

You declared the attribute list in CM database/pt/mailatts and launch the mail import from the CM interface. But with newer version tools>problem menu has been removed.
Check the CS or CM doc to see if email submission is still available.



-------------------------
Pierre Guillet
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 6-Nov-2003 17:53
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Pierre Guillet

Posts: 21
Joined: 4-Jul-2003

Answer Answer
Look at previous thread, there is somthing about email subcription

-------------------------
Pierre Guillet
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 14-Nov-2003 21:23
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Terrence Carpenter

Posts: 25
Joined: 10-Jul-2003

Pierre,
Thanks! Yes I could use the e-mail submission and have it working on my system. TB120 describes it pretty well and also mentions how to set up a file structure so that ccm import would work.

Best Regards,
Terry

-------------------------
Terry Carpenter
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