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Telelogic SYNERGY (steve huntington) | ![]() |
Topic Title: Change Synergy Interface Topic Summary: Created On: 6-Aug-2006 08:20 Status: Read Only |
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Hi, ------------------------- Ronen Ben-Chamo Configuration Managment |
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Hi Ronen,
Do you have to use scripts? If not, then you might want to consider DCM/DCS which will effectively do what your asking for. Using scripts requires the CS Perl API though. Cheers, Engin |
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That sounds a lot like a script I have, which forwards a CR from one db to another. My script has some other functionality in it, but it runs post-op as
Edited: 17-Aug-2006 at 00:43 by Steve Borchers |
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Hmm. If you use a "forward.pl" script, then any further changes in on db will not be reflected in the other. If that's OK, then you're good to go.
In your customer db, do your customers get to search and update? If not, and the db is there just for them to CREATE your CRs, then I'd use an email submission form instead, which would go straight to your internal db. DCS may be overkill. And it is not straightforward, especially about "where" you can make changes to a CR. Avoid it if you can. (Disclosure: I don't have much experience with DCS. Yet.) |
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Hi Steve, I would like to view your script. ------------------------- Ronen Ben-Chamo Configuration Managment |
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This is most of it.
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Hi,
I think there is another way to solve this problem, it's an alternative way if you have CS 4.5. With CS 4.5 you can group people and with some easy rules you can limit acces to other departments or your company. Then you don't need to have two different databases. I hope this hekp you. Regards. |
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Edited: 21-Dec-2006 at 15:28 by michael Barnes |
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Can you explain how what does it mean 'limit acces to other departments ' can I limit the access to query, report , spesific data in the DB?
Thanks Ronen ------------------------- Ronen Ben-Chamo Configuration Managment |
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Hello,
You can't hide the queries to users from other departamens but then they runs the queries, all CRs will be showed if the CRs agree the rules, otherwise CRs will be hided. Manuel. |
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Telelogic SYNERGY
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Change Synergy Interface
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