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Topic Title: Installation of SA 10.4 failed to complete
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Created On: 25-Jul-2007 21:18
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 25-Jul-2007 21:18
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Linda Wong

Posts: 2
Joined: 25-Jul-2007

Hey,

I've been trying to install SA 10.4 on a couple workstations here and keep getting this error message:
1628: Failed to complete installation.

After completing all the fixes listed at InstallShield website: http://consumer.installshield.com/kb.asp?id=Q110740 ... I got a new error message of 1607: Unable to Install InstallShield Scripting Runtime: http://consumer.installshield.com/kb.asp?id=Q108340

I've done all the steps listed in the above websites with no progress.

Any advice?  Thanks for the help in advance!



Edited: 25-Jul-2007 at 21:20 by Linda Wong
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 25-Jul-2007 22:02
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Cam Chapman

Posts: 18
Joined: 15-Jan-2007

Hi Linda, I've struck the same problem and discovered it a local permissions issue on the workstation. We got around the problem by ensuring the person performing the installation was logged onto the machine with Local Admin rights. Hope this helps. Cam
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 25-Jul-2007 22:05
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Linda Wong

Posts: 2
Joined: 25-Jul-2007

Hey Cam,

Yeah, I'm installin SA as a local admin.  But thanks!

Also, I just installed the updated Windows Installer 3.1 hopin that would help but nothing =T

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