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Topic Title: Displaying Diagrams in SA XT through the System Architect Browser control
Topic Summary: Clicking a diagram link results in 'The Report Did Not Return Any Information' error
Created On: 6-Apr-2007 19:22
Status: Read Only
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 6-Apr-2007 19:22
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Matthew Burnett

Posts: 4
Joined: 9-Mar-2007

Hello All- My name is Matthew Burnett; I've been working with Dave Aden who you've probably already met on this board. I'm doing a lot of tweaking to SA XT and can't seem to get diagrams (which I know exist and can display in SA) to appear in a web browser via the System Architect Browser control in XT. Here is the url to the Browser: http://theServerIPaddress/SAXT/pagegen.aspx?page=browser&i3nodekey=0.9&i3action=e Here's a sample url to a diagram: http://theServerIPaddress/SAXT/ip/getpage.aspx?ddid=12345 What's got me stumped at the moment is the fact that there's no mention of a stylesheet in the diagram url; everywhere else it looks like a stylesheet is involved in generating the content. I'm not sure if this is something that is configurable within SA XT, or is something that the control takes care of, or if there's some other place entirely I should be looking. My hope is that there's something obvious that I'm missing and perhaps one of you could spot and point out to me. Thanks much, Matthew
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 10-Apr-2007 10:48
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SA Team

Posts: 148
Joined: 18-Nov-2005

Hi
Might be a silly question. But do you have the SVG viewer installed on the client machine?

Thanks
Ian

-------------------------

Senior Software Developer
Telelogic UK Ltd.
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 13-Apr-2007 20:07
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Matthew Burnett

Posts: 4
Joined: 9-Mar-2007

I thought it was, but just to be sure I'll have a look. What am I looking for, exactly? Thanks Matthew
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 16-Apr-2007 13:25
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SA Team

Posts: 148
Joined: 18-Nov-2005

Here is a thread which may help.

https://support.telelogic.com/en/sa/forums/messageview.cfm?catid=87&threadid=3443&enterthread=y

The download can be found at :-

http://www.adobe.com/svg/viewer/install/old.html

You can test your browser at :-
http://www.adobe.com/svg/viewer/install/svgtest.html

You also need to ensure your MIME settings are correct for SVG. I think this is detailed in the SA/XT install setup document.

Hope this helps
Ian



-------------------------

Senior Software Developer
Telelogic UK Ltd.
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 16-Apr-2007 21:51
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Matthew Burnett

Posts: 4
Joined: 9-Mar-2007

Thanks, Ian. I've checked some of the browsers, and the svg player is installed correctly. I've also set up the svg mime-type per the instructions in the install document. But nothing's changed. Here's a sample URL for a specific diagram: http://theIPaddress/SAXT/ip/getpage.aspx?ddid=someID A separate browser opens up with the message "The Report Did Not Return Any Information". I'm relatively new to XT and may have trampled on something else in XT to cause this behavior; any thoughts/suggestions about where else to look? Thanks again, Matthew
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 17-Apr-2007 10:55
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SA Team

Posts: 148
Joined: 18-Nov-2005

I just re-read your first post in this thread regarding tweaking.
I just wondered, did the diagrams appear before your tweaking?

Thanks
Ian

-------------------------

Senior Software Developer
Telelogic UK Ltd.
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 18-Apr-2007 16:36
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Matthew Burnett

Posts: 4
Joined: 9-Mar-2007

I've been told that they were; however I didn't notice them myself. Also, I've tried the diagrams using snapshots of the SAXT installation prior to my working on the app, but that doesn't seem to have any effect; the diagrams still result in the "no information" message. My guess is that it's something really simple and/or obvious, and I'm just not picking up on it.
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