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Telelogic System Architect (steve huntington) | ![]() |
Topic Title: SAXT error on connection to DB Topic Summary: SAXT error on connection to DB Created On: 27-Feb-2007 03:25 Status: Read Only |
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We have SAXT running, but periodically, when someone tries to connect to an encyclopedia (that usually does work), they get a message something like "Error connecting to the database." (may not be the exact wording).
Here's what I've found to be the case on the servers when we get that message:
1) There are about 5 or 6 instances of SA2001.exe already running on the SAXT server (we have licenses to support about 12 concurrent users).
2) There are no obvious error message in the SQL Server or SA logs.
3) Manually killing all the SA2001.exe processes doesn't necessarily make it work. But, after killing the processes if I start SA itself and open the intended encyclopedia, then I can start SAXT.
4) We did a test to try to open multiple SAXT instances and got up to 12 without causing the error to show up so it wouldn't appear to be a license issue.
Any suggestions for what the problem may be or where to get additional debug info?
d
------------------------- ================ David Aden Webworld Technologies, Inc. 703-750-2416 |
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Hi David, We just got SA XT up and running on our SIPRNET. I don't think too many people are using it yet, so I'd like to exchange contact information. You can call me at 937-257-5162. Our SA XT architectures are for the USAF in the Intelligence and Capability areas. Call me and we can discuss you issue, I have a few ideas for you. Can you also provide me a link to your site. I've greatly customized our site but would like to see how you've set yours up. Edited: 27-Feb-2007 at 14:03 by Mark Frazier |
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Hello Mark, |
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Thanks for the contact information -- I would love to talk amongst us as I'm guessing we're all running into similar things. Perhaps a conference call might be worthwhile.
Since Telelogic created an SAXT forum, I'm going to provide my contact data over there and continue the thread there based on Mark's post. ------------------------- ================ David Aden Webworld Technologies, Inc. 703-750-2416 |
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