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Topic Title: Printing Bug
Topic Summary: SA crashes when attempting to print diagram
Created On: 22-Sep-2006 14:09
Status: Read Only
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Answer This question was answered by Matt Sheranko, on Friday, September 22, 2006 2:10 PM

Answer:

Unexpected condition:



When attempting to print a diagram, SA unexpectedly crashes IF the diagram's name to print is not highlighted in the Encyclopedia Browser tree.

How to recreate:



For example, I open my Ov-5 Node Tree list of diagrams.  I double click "Node Tree Three".  The correct diagram is displayed on screen, BUT a diagram name a couple of diagrams higher in the Encyclopedia Browser tree is highlighted.  If I try to print now, SA hangs or closes.  If I go back and highlight (select) the diagram's name that is currently displayed, the one I want to print, everything works as expected.

This condition was reproduced a few times...enough to convince me!

Work around:



Make sure the diagram's name that you have displayed is also highlighted in the encyclopedia browser prior to printing.

 22-Sep-2006 14:09
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Matt Sheranko

Posts: 82
Joined: 7-Oct-2005

Answer Answer

Unexpected condition:



When attempting to print a diagram, SA unexpectedly crashes IF the diagram's name to print is not highlighted in the Encyclopedia Browser tree.

How to recreate:



For example, I open my Ov-5 Node Tree list of diagrams.  I double click "Node Tree Three".  The correct diagram is displayed on screen, BUT a diagram name a couple of diagrams higher in the Encyclopedia Browser tree is highlighted.  If I try to print now, SA hangs or closes.  If I go back and highlight (select) the diagram's name that is currently displayed, the one I want to print, everything works as expected.

This condition was reproduced a few times...enough to convince me!

Work around:



Make sure the diagram's name that you have displayed is also highlighted in the encyclopedia browser prior to printing.



-------------------------
Thanks,

MattS

Edited: 22-Sep-2006 at 14:10 by Matt Sheranko
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 22-Sep-2006 14:11
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Jonathan Burlingame

Posts: 52
Joined: 1-Aug-2005

Thanks Matt!
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