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Telelogic System Architect (steve huntington)
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Topic Title: Server list entries
Topic Summary: Some users see an empty list of servers
Created On: 24-Aug-2007 21:30
Status: Read Only
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 24-Aug-2007 21:30
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Greg O'Keefe

Posts: 3
Joined: 10-May-2007

I just upgraded System Architect from 10.4 to 10.7. I installed SAXT 10.7 and got it running; I can log in as a reader, select a server, select an encyclopedia, and browse the diagrams and definitions. My two test users can load the web page and log in as readers, but for them the Server Name drop-down box does not have any entries. I have been unable to figure out why. They can access the server, both via the System Architect client and via a Windows shared directory. Permissions seem to be working fine when using the client. Anyone have a similar problem? Thanks, Greg O'Keefe greg.okeefe@hilton.com
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 7-Sep-2007 15:59
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Greg O'Keefe

Posts: 3
Joined: 10-May-2007

This turned out to have a simple fix: when this happens, the user must type in the server name. The server should then appear in the drop-down next time SAXT is run. It would be nice if I as administrator could configure the back end to send one or more server names to the web browser so that the user does not have to type anything in, but I don't know how much development work that would require.
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 10-Sep-2007 11:21
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Darryl Byrne

Posts: 3
Joined: 31-Aug-2006

Hi Greg, We've encountered the same thing during our own testing of the software. I raised it as an ER a while back (TLOG#32716) and as yet the request is under consideration. It might be worth raising your ER as well, to underline that this is going to be an issue for a few people. Darryl
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