If you are experiencing problems with the Redirector, check the following:
ping
255.123.123.3
.
If the work station has a host name of redirecotrws, type ping redirectorws
. nslookup
.
Netstat -a
at a command prompt on the Redirector workstation to see if
the ports are active.
Netstat -a
at a command prompt on the Telnet server to see if the
ports are active.
telnet
and click OK.Consult your operating system documentation for instructions on how to run Telnet on other platforms.
If you receive no messages, the port is open. If you receive Connect failed with 'Host name', then the port is not active. Remember to disconnect after you test each port by selecting Connect > Disconnect from the Telnet window menu.
On the Redirector server, open a Telnet session directly to the same Telnet host that the clients are using to connect. If this Telnet session is disconnecting in a similiar way that the client work stations are disconnecting, then the problem may be a network or Telnet server problem that is unrelated to the Redirector. If this Telnet session from the Redirector server to the Telnet host stays connected even when the client workstation disconnects, this may indicate a problem between the Redirector server and client work station.
telnet
and click OK.Consult your operating system documentation for instructions on how to run Telnet on other platforms.
If you receive no messages, the port is open. If you receive Connect failed with 'Host name', then the port is not active. Remember to disconnect after you test each port by selecting Connect > Disconnect from the Telnet window menu.
netstat
command for your operating system.
netstat
command to see if the
Service Manager is active. If the Service manger is not active, start it.
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When creating CustomizedCAs.p12, you must use the default password hod. Do not change this password. |
- If you are running the Redirector on the AIX platform, in the NCServiceManager-AIX.sh file, comment out the (#) default Java command and use the following Java command instead:
####################################################################### # If running on AIX 4.3 and expect more than 1000 connections, use the # following invocation ####################################################################### # ulimit -f unlimited # ulimit -d unlimited # ulimit -s unlimited # ulimit -m unlimited # ulimit -n unlimited java -DSSL_HANDSHAKE_TIMEOUT=8 -ms16M -mx128M -ss1600k -oss1600k com.ibm.eNetwork.HODUtil.services.admin.NCServiceManager /usr/opt/hostondemand &- If you are running the Redirector on one of the Microsoft Windows platforms, update the JAVA options as follows. Make the following changes directly in the Windows Registry:
- Open a command window and run regedit.
- Locate the AppParameters key.
- Add the following parameters to the key before the
-classpath
parameter. (Make sure that you leave a space before-classpath
and the additional parameters.) For example, on a system with one Gigabyte of memory:
-Xrs -Xms256M -Xmx768M HKEY_Local_Machine system CurrentControlSet
services
ibmservicemanager
where:
-Xms<size>
- Sets the initial Java heap size. Adjust this value based on the total memory on your machine.
-Xmx<size>
- Sets the maximum Java heap size. Adjust this value based on the total memory on your machine.
-Xrs
- Reduces the use of operating system signals- Exit Regedit.
- From the Windows Control Panel, stop and restart the Host On-Demand Service Manager to make the changes active. If the Host On-Demand Service Manager fails to stop, go back and recheck the parameters you have changed.