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New IBM software support tools

On IBM.com: IBM Support Support Toolbar | IBM Assist On Site | IBM Rational Software Support RSS feeds


IBM Software Support Toolbar

The IBM Software Support Toolbar is a stand-alone application that allows you to easily search IBM.com for all types of software support content plus organizes the major areas of not only Software support, but the individual brand support sites into a concise application. More details on this CD.

IBM Assist On Site

With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. The tool can speed up problem determination, collection of data, and ultimately, your PMR solution. More details on this CD.

IBM Software Support RSS Feeds

RSS is a quick, easy, and lightweight format for monitoring new content added to Web sites. An RSS feed uses XML-formatted files to deliver content that you then access with an RSS Reader. Our RSS feeds provide the title of a new piece of content, such as a technote, a description of the new content, and a link to the content. Feeds are updated daily. More details on this CD.

IBM Software support tools information on CD

IBM Software Support Toolbar
IBM Assist On Site
IBM Software Support RSS Feeds

CD Publication Date: June 2006
© Copyright IBM Corporation 2006