What is IBM My Support?
IBM My Support
is a free web portal that allows you to create a personalized view of support
- pick only the products that you are interested in! Most notably, you
may subscribe to receive weekly e-mail notifications on important technical
topics written by IBM engineers.
Details
The My Support Portal allows IBM support customers to create customized support pages for IBM product brand categories (Software, Servers, Storage, Personal Computers, Printing Systems, and Point of Sale).
- Customers
can build a support profile, indicating the IBM products they
own or in which they are interested.
- Customers
can select and arrange portlets that display specific types
of support documentation:
-
Problem solving information
-
Flashes
-
Forums/discussion groups
-
Parts information
- Product
information and publications
-
Downloads and drivers
- Customers
are able to view "all support documents" for a specific chosen
product or "documents created since the customer's last visit“.
- Customers
can subscribe to weekly e-mail alerts informing them of their
products' latest support documents available on IBM.Com (except
for APARS).
- Customers
can view their last 4 e-mail alerts, which are stored and
viewable on the customer's My Support page.
Register for other
useful e-mails
Redbooks:
Get weekly e-mail notification of newly-published Redbooks and
Redpieces.
developerWorks:
Get frequent newsletters with latest product and technology
news.
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