|
IBM Rational Change for HP |
IBM Corporation 24 May 2012 |
© Copyright IBM Corporation 2002, 2012
U.S. Government Users Restricted Rights - Use,
duplication, or disclosure restricted by GSA ADP Schedule Contract with IBM
Corp.
This file contains
last-minute product information and updates to IBM Rational Change and HP
Quality Center Interface 3.7.0.2. It is divided into the following sections:
* Limitations and known issues
* Contacting IBM Rational Support
* Notices
For the latest news and
information on IBM Rational Change for HP Quality Center Interface, visit the
IBM Rational website at
http://www.ibm.com/software/rational/support/
Before you install the
integration, you must have the following installed as described later in
the Setup Instructions.
The
integration is supported on the following platforms.
This integration is supported in the following Windows locales: IBM supports use in any locale using the
Latin-1 character set or the Windows extension CP 1252; however, such locales
have not been tested.
Problems Fixed:
Rational Change for HP Quality Center Interface 3.7.0.2 fixes the following
problems:
R#41412 CR's are picked for Sync operation irrespective of their
modify time.
R#42252 Change-QC
integration fails to work with HP ALM 11
R#42528 Integration wipes
out content of transition log when migrating new defects from QC to Change.
R#43018
(PM64954) The logs are populated in
debug mode after applying the new 3.7.0.1
R#42999
(PM64777) BusinessLogic.dll.config
value when set to ‘True’ initially does not sync updates from Rational Change
to QC
R#43000
(PM64781) Logs are getting created with a default size of 5MB
irrespective of ‘logFileSizeCap’ setting.
R#42810
(PM62779) Locked records are not
synchronized during subsequent sync Operation after being locked.
R#42606
(PM60498) The parameter 'exePath' is invalid.
R#42613
(PM60567) CR transition log
in Rational Change does the record the CR submission details.
R#42894
(PM63794) Sync logs are getting
saved in the Integration Installation Directory location Implementation.
R#42893
(PM63791) Attachments of size greater
than 120 MB are not getting attached to a CR from a QC defect after the
"Sync" operation.
Rational Change for HP Quality Center Interface 3.7.0.2 also includes
3.7.0.1 which fixes the following problems:
R#29608(PK85500)
Cannot synch fields BG_TARGET_REL and
BG_DETECTED_IN_REL
R#33593 Wrong usage of CMSynergy date format in tdsConfig.xml
on Windows in German locale
R#35102(PM05706) Change-QC
integrations does not write to the correct logs when
multiple links are concurrently sync'ing
R#37014(PM17347)
R#38673(PM27136) Mutli links are writing to same log in Rational Change
integration for HP-QC
R#39691(PM33257) Change with QCI:
Empty date fields (e.g. BG_CLOSING_DATE) cause error System.FormatException
R#40181(PM36227) Attachment of
size greater than 8 MB does not updated in the CR from a QC defect
R#40274 Change QC Int 3.7 Patch03: Unhandled exception upon refreshing
attributes in Change-QC integration interface
R#40278 Change QC Int 3.7 Patch03: New attribute added to change CR process
not getting listed in the existing link of Change integrations for QC
R#40303(PM36824)
Sync operation in Change - HP QC 3.7 is picking up the
Record Level Time Stamp rather that Field Level Time Stamp
R#40303(PM36824) Sync operation
in Change - HP QC 3.7 is picking up the Record Level Time Stamp rather that
Field Level Time Stamp
R#40470 CS - QC
Synchronization performance issue
R#40688 Change-QC 3.7
integration reports license error even when Change server is down
R#40689 Change-QC integration
crashes randomly
R#40691 It takes really
long time to stop the Change-QC Integration service
R#40694 RC QC Int 3.7 Patch 1 : The Date and Time Formats of all the
columns are different on the Status Page
R#40695 RC QC Int 3.7 Patch 1 : Even though the user asks not to proceed
with Incorrect Change Details , the interface checks the setting details of
Change in the New Link Wizard
R#40698 RC QC Int 3.5 Patch 1 : The Change attribute list is not getting
refreshed on clicking the Refresh Button under the Attributes tab
R#40699 RC QC Int 3.7 Patch 1 : The Refresh button fails to show the new
state for the list of available states of Change
R#40733(PM41766) Change -
R#40805(PM42449) ATTACHMENT
CREATE/SYNC WHILE USING CHANGE-QC 3.7 TAKES 6 MINUTES PER ATTACHMENT REGARDLESS
ITS SIZE
R#40903 CS-QC Integration:
Locked records not synchronized during sync
R#40905 CS-QC Int: Unable to map new QC fields to CS fields in
Integration GUI
R#40952 Checking an issue logged
in the disabled sync items does not resync the defect
and CR
R#41122 RC QC Int 3.7.0.1: Deleted QC attribtue
is not removed from mappable attributes list
R#41150 RC QC Int 3.7.0.1: Cannot create a link once a wrong Change URL
is specified.
R#41156 RC QC Int 3.7.0.1: Upon entering invalid QC credentials, the cursor
shows busy state all the time.
R#41157 RC QC Int 3.7.0.1: Correct the error message when login to QC
fails.
R#41158 RC QC Int 3.7.0.1: New QC attribute is not get listed when
creating a new link.
R#41192
R#41198
R#41316 Add preference based
handling of missing modification time for Change attributes during
synchronization
R#41403 Change-QC int 3.7.0.1: An empty value from QC to change gets synced
as "<no value>" in change.
R#41442
After
To install the IBM Rational
Change for HP Quality Center Interface, you need to:
These steps are described below.
To install the IBM Rational
Change for HP Quality Center Interface on a dedicated machine, do the
following:
C:\Program Files\IBM Rational Change
5.1\cs_app\webapps\synergy\WEB-INF\cr_process
C:\Program Files\IBM Rational Change
5.1\cs_app\webapps\synergy\WEB-INF\package_templates
The tdcsConfig.xml
file in your IBM Rational Change for HP Quality Center Interface installation
directory, allows you set the logging level for your IBM Rational Change
Synchronization Service. The size of the log files is set to a default value of
5 (5 Megabytes.) in the tdcsConfig.xml file. You
could change the log file size by changing this value. The default setting for
maintaining history of log files is ‘keepOldLogFile’
is 1. For the manual Migration and Synchronization operations you can select
the logging levels within the IBM Rational ChangeLifecycle
Manager dialogs. The ‘TimePatterns’ section in the tdcsConfig.xml file defines the date/time format used for
IBM Rational Change query and
a. Synchronization process recreates attachments that
were deleted manually from the
b. IBM Rational Change Lifecycle Manager and the IBM
Rational Change for HP Quality Center Interface service should be restarted any
time choices are added, removed, or modified in a listbox
attribute in either IBM Rational Change or Quality Center.
c.
If your databases are not
DCM enabled, you must not synchronize more than one IBM Rational Change
database with a single
If you are using DCM and all
your databases are DCM enabled, you may sync more than one IBM Rational Change
database with the same
Initializing DCM after
beginning use of this integration is not recommended at this time.
Customization:
This integration will work
with any custom IBM Rational Change and
Name: td_problem
Web type: CCM_STRING
Database type: string
The ‘R&D Comments’ field
in Quality Center must be mapped to a IBM Rational Change attribute defined as
having the CCM_TEXT web type.
IBM Rational recommends that
the td_problem and R&D Comments attributes in IBM
Rational Change have security rules such that only users with the pt_admin role can modify them. Using the CCM_READONLY web
type on the show dialog may cause problems during sync.
When using custom
lifecycles, you must add the following lines to your package template CFG file:
[CCM_ATTRIBUTE][NAME]db_id[/NAME][ALIAS]DCM DB
ID[/ALIAS][TYPE]CCM_STRING[/TYPE][/CCM_ATTRIBUTE]
[CCM_ATTRIBUTE][NAME]delimiter[/NAME][ALIAS]DCM
Delimiter [/ALIAS][TYPE]CCM_STRING[/TYPE][/CCM_ATTRIBUTE]
[CCM_LISTBOX][NAME]ALL_USERS[/NAME][TYPE]STANDARD[/TYPE][VALUES][/VALUES][FROM_DATABASE]users[/FROM_DATABASE][/CCM_LISTBOX]
Please visit our Telelogic
support overview site at: http://www.ibm.com/software/rational/support/telelogic/ You will find a
one-sheet reference guide about how to best contact support in your geography.
This information was developed for products
and services offered in the U.S.A. IBM may not offer the products, services, or
features discussed in this document in other countries. Consult your local IBM
representative for information on the products and services currently available
in your area. Any reference to an IBM product, program, or service is not
intended to state or imply that only that IBM product, program, or service may
be used. Any functionally equivalent product, program, or service that does not
infringe any IBM intellectual property right may be used instead. However, it
is the user's responsibility to evaluate and verify the operation of any
non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not grant you
any license to these patents. You can send written license inquiries to:
IBM Director of
IBM Corporation
North Castle Drive
For license inquiries regarding double-byte character set (DBCS) information,
contact the IBM Intellectual Property Department in your country or send
written inquiries to:
IBM World Trade Asia Corporation
Licensing
2-31 Roppongi 3-chome, Minato-ku
Tokyo 106-0032, Japan
The following paragraph does not apply
to the United Kingdom or any other country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS”
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions. Therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this
IBM product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you. Licensees of this
program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently
created programs and other programs (including this one) and (ii) the mutual
use of the information which has been exchanged, should contact:
Intellectual Property Dept. for Rational Software
IBM Corporation
1 Rogers Street
Cambridge, Massachusetts 02142
U.S.A.
Such information may be available, subject to appropriate terms and conditions,
including in some cases, payment of a fee.
The licensed program described in this document and all licensed material
available for it are provided by IBM under terms of the IBM Customer Agreement,
IBM International Program License Agreement or any equivalent agreement between
us.
Any performance data contained herein was determined in a controlled
environment. Therefore, the results obtained in other operating environments
may vary significantly. Some measurements may have been made on
development-level systems and there is no guarantee that these measurements
will be the same on generally available systems. Furthermore, some measurements
may have been estimated through extrapolation. Actual results may vary. Users
of this document should verify the applicable data for their specific
environment.
Information concerning non-IBM products was obtained from the suppliers of
those products, their published announcements or other publicly available
sources. IBM has not tested those products and cannot confirm the accuracy of performance,
compatibility or any other claims related to non-IBM products. Questions on the
capabilities of non-IBM products should be addressed to the suppliers of those
products.
This information contains examples of data and reports used in daily business
operations. To illustrate them as completely as possible, the examples include
the names of individuals, companies, brands, and products. All of these names
are fictitious and any similarity to the names and addresses used by an actual
business enterprise is entirely coincidental.
If you are viewing this information softcopy, the photographs and color
illustrations may not appear.
Trademarks
IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of
International Business Machines Corp., registered in many jurisdictions
worldwide. Other product and service names might be trademarks of IBM or other
companies. A current list of IBM trademarks is available on the Web at Copy and Trademark information at www.ibm.com/legal/copytrade.html.
Adobe, the Adobe logo, PostScript, and the PostScript logo are
either registered trademarks or trademarks of Adobe Systems Incorporated in the
IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce
Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo,
Celeron, Intel Xeon, Intel SpeedStep, Itanium, and
Pentium are trademarks or registered trademarks of Intel Corporation or its
subsidiaries in the
Linux is a registered trademark of Linus
Torvalds in the
Microsoft, Windows, Windows NT, and the Windows logo are
trademarks of Microsoft Corporation in the
ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office
UNIX is a registered trademark of The Open Group in the
Cell Broadband Engine is a trademark of Sony Computer
Entertainment, Inc. in the
Java and all Java-based trademarks and logos are trademarks of
Sun Microsystems, Inc. in the
Other company, product or service names may be trademarks or service marks of others.