Setting up notification

The system can send out email notifications when projects or steps pass or fail, or when certain other events occur. This section describes how to configure email notifications and how to modify the notification templates that control what email notifications look like.

Notifications are sent to access groups, so design your access groups with notifications as well as security in mind. Notifications are always sent to groups, not individual users directly, but you can set up groups that contain only one user, if needed.

If you have set up access groups to be hierarchical (an access group contains subgroups), then notification works as follows:

To create a notification event, select an access group for a notification property.

Whenever these properties have access groups selected, the system sends email to the group members when the appropriate event occurs. Any references to times in these email messages are based on the time zone of the Management Console sending the notification.

When a project includes another project as an inline project, the inlined project's start, pass, and fail notification settings are ignored, but any notification settings for its steps are honored. See Notification for inlined projects for details.

Before you can use notification, you must:

In addition, you can configure the notification emails that the system sends out by editing notification templates. See Customizing notification templates.


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