If you use remote help to access product help
content from a web-based help system through a proxy server, you must
manually configure the proxy settings. If you are unsure whether you
use a proxy server, try to open the help system in an external browser
and from your product. If you can open the help system in an external
browser but not from your product, configure the proxy settings.
What to do next
For more information, see the Eclipse topic
about
network connection preferences.