Controlling the debugging feature and managing the log file

When issues or errors occur, use the Event Log dialog box to control the debugging feature and to manage the log file. The Event Log provides information to help you diagnose and correct the issue.

Procedure

  1. Log on to the Admin interface, and then click Home.
  2. In the Server Monitoring list, click Event Log to display the log.
  3. Select one of the following options:
    • Refresh to see updates to the log since it was last loaded in to the interface.
    • Download to download the log to your computer to view the log in a text editor, submit the log with a change request, and so on.
    • Clear to delete the log.
      Attention: There is no undo option. When the log has been cleared, it cannot be retrieved.
  4. Optionally, enable the Log Debug Messages feature to view more specific details about what is occurring within the system.
    Note: Leaving this feature enabled degrades performance. Turn the feature off when you have finished the debugging process.

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