When you define a state, you can define a state-specific Change Request Information dialog box. Before doing so, decide which of the available attributes you want to display on the dialog box.
For example, for a newly created CR, the Change Request Information dialog box can display only a brief description of the CR and the name of the person who submitted the CR. As the CR progresses through the lifecycle, you might want to show more information, such as whether manager approval has been obtained, the name of the person designated to resolve the request, or special directions for addressing the request.