States and attributes

When you define a lifecycle state, first decide whether the process or lifecycle level dialog is appropriate, or if a state-specific one is more desirable. Then, establish any security rules based on the state.

When you define a state, you can define a state-specific Change Request Information dialog box. Before doing so, decide which of the available attributes you want to display on the dialog box.

For example, for a newly created CR, the Change Request Information dialog box can display only a brief description of the CR and the name of the person who submitted the CR. As the CR progresses through the lifecycle, you might want to show more information, such as whether manager approval has been obtained, the name of the person designated to resolve the request, or special directions for addressing the request.

Note: If you do not define a state-specific dialog box, the lifecycle-specific dialog box is displayed. If you do not define a state-specific or lifecycle-specific dialog box, the CR Process-level dialog box displays.

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