The resulting intermediate report page lists the CRs with check boxes.
Use one of the following procedures. If you run a report without Paging selected, you see the entire report in one view. When performing a bulk operation, do not use paging because you cannot select items from more than one page.
You can only transition multiple CRs that have the same status.
In the Select list box, click the state of the CRs to transition.
OR
In the Select list box, click None, and then manually select the CRs.
The Selection Set dialog box opens, showing the selected CRs and links for their possible transitions.
The Change Request Transition dialog box opens. The button on the button bar is labeled with the name of the transition. The CR ID field contains <Selected Items>, indicating that this is a multi-object transition.
The dialog box options depend on the transition you select. You might not see a dialog box, depending on how the transitions have been customized.
Also, an Admin transition link is available if you have the administrator privilege (for example, pt_admin). This link takes you to a new dialog box on which you can select any transition.
Be sure to set the required properties labeled in red.