Modifying multiple change requests

Use this feature to modify multiple CRs simultaneously. You can run a report showing the CRs you want to modify, and then perform a group modification, rather than modifying each CR individually. Bulk modifications are shown in the CR log, and fire triggers if set up to do so. They are also subject to existing security constraints. After a bulk modification is complete, you see a summary of the changes made and cases where attributes were not be modified.

Procedure

  1. Run a report that includes the attributes in the CR that you want to modify.

    The resulting intermediate report page lists the CRs with check boxes. Use one of the following procedures listed. When performing a bulk operation, do not use paging because you cannot select items from more than one page.

  2. Select the CRs to modify.

    You are required to modify all attributes in a dependency chain to maintain consistency. For example, to modify the Operating System attribute, you must modify the Hardware and OS Version attributes.

    In the Select list box, click the state of the CRs to be modified.

    OR

    In the Select list box, click None, and then manually select the CRs.

  3. Click Modify.

    The Bulk Modify - Choose Attributes to Modify dialog box opens, showing the available attributes for modification.

  4. Select the attributes you want to modify in Available Attributes, then click Add to move them to Chosen Attributes.

    The attributes and any dependent attributes are displayed.

  5. Click Next, and then set the appropriate values.
  6. Click Modify to change the selected CRs.

    You receive verification of the number of CRs that were modified. Also, you see an explanation as for any unsuccessful modifications.

  7. Close the window.

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