If you have your help configured for downloaded help content and
you have an Internet connection, you can download help content from
the help update site (ibm.com).
If the help server does not have Internet access or the connection
is slow or unreliable, you can use another connected computer to download
a compressed file from the IBM Updater website at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/.
By using media, such as a DVD, you then transfer the downloaded help
content to the help server. If you have an intranet server that provides
access to help content locally, download the content from the IBM
Updater website.
Before you begin
This task requires that the help content be saved on a local
server, either the help server or an intranet server. Although the
server that hosts the help might not have Internet access, you must
be able to connect to the Internet on another computer.
Procedure
- If your help server does
not have an internet connection or has a slow connection, you can
get the help compressed file from the IBM Updater website at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/.
- On a computer that has internet access, obtain the compressed
help-content file for your product from IBM Updater website at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/.
The file name has the format prod_coden.n_updateSite.zip,
where prod_code is the product
code and n.n is the version
number. Download this file to the computer.
- Move the updateSite.zip file to
the location where the help WAR file is running, either the help server or
the intranet server hosting the information center.
- Extract the file contents.
- On the help server, navigate to https://localhost:port/help-name/updater/updatewar.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp.Instead of server, use localhost or 127.0.0.1.
The Updater opens.
- If you are using the updateSite.zip file,
click the Plus (+) icon in the Available Content pane,
and add a name for this help source. For the URL, enter or browse
to the location of the extracted updateSite.zip file
and select the site.xml file. For example, if your extracted files are in the c:\myHelp directory, enter c:\myHelp\site\site.xml.
- If you are using an internet connection, in the Sites
List pane, select the product to download from and expand
the version that you want. The product that you select is content
from the information center on help update site (ibm.com).
- Select the help features to download. The list of features contains entries for the help that is available for download. Depending on your network connection speed, generating the list might take a few minutes. If the icon for the help feature is a page, that help feature is already installed. If the help feature has a check box, you can select it.
- Click Install. The help content is downloaded and installed. A progress bar opens and tracks the status of the download.
- When the download is completed, close the Updater. Verify the help by navigating to https://server:port/help-name/index.jsp. For example, navigate to https://myserver.com:9443/help/index.jsp or https://www.server.org:9443/clmhelp/index.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp. The help content that you selected is installed on your computer.
Results
The help that you selected is installed on your
help server and
is available from your product.