You can change the way that you access help content to one of the three options: web help from ibm.com, downloaded help content, or web help from an intranet information center.
Procedure
- Changing from either web help from ibm.com or web help from an intranet information center to downloaded help content:
- On the help server, navigate to https://localhost:port/help-name/remote/remotehelp.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp. Instead of server, use localhost or 127.0.0.1.
The Configure Information Centers page opens.
- Select the information centers to delete or disable and click Delete or Disable.
- Click Apply to save the setting.
- Download the help contents.
- Changing from web help from ibm.com to web help from an intranet information center:
- On the help server, navigate to https://localhost:port/help-name/remote/remotehelp.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp. Instead of server, use localhost or 127.0.0.1.
The Configure Information Centers page opens.
- Select the information centers to delete or disable and click Delete or Disable.
- Click New to add a new information center.
- Enter the following information for the intranet server:
- In the Name field, enter a name for the intranet information center. For example, enter My company Help
- In the URL field, enter the URL to the help. For example, enter http:\\infocenter\xxxhelp\v3r0\.
- Click Apply to save the settings.
- Verify the help by navigating to https://server:port/help-name/index.jsp. For example, navigate to https://myserver.com:9443/help/index.jsp or https://www.server.org:9443/clmhelp/index.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp.
- Changing from web help from an intranet information center to web help from ibm.com:
- On the help server, navigate to https://localhost:port/help-name/remote/remotehelp.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp. Instead of server, use localhost or 127.0.0.1.
The Configure Information Centers page opens.
- Click New to add a new information center.
- Enter the information about the ibm.com help information center:
- In the Name field, enter a name for the connection. For example, enter CLM help
- In the URL field, enter the help URL. For example, enter http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp.
The list of Rational Information Centers is at Rational software information centers.
- Verify the help by navigating to https://server:port/help-name/index.jsp. For example, navigate to https://myserver.com:9443/help/index.jsp or https://www.server.org:9443/clmhelp/index.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp.
- Changing from downloaded help content to either web help from ibm.com orweb help from an intranet information center:
- Close all browser windows that display product help.
- On the help server, navigate to https://localhost:port/help-name/updater/updatewar.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp.Instead of server, use localhost or 127.0.0.1.
The Updater opens.
- In the Installed Content pane, select all of the features to remove, and then click Remove. The help features that you selected are removed from the local help server. A progress bar indicates the status of the request.
- When the features are removed, open the help in the product by clicking .
- On the help server, navigate to https://localhost:port/help-name/remote/remotehelp.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp. Instead of server, use localhost or 127.0.0.1.
The Configure Information Centers page opens.
- Click New to add a new information center.
- Enter the information about the ibm.com help information center:
- In the Name field, enter a name for the connection. For example, enter CLM help
- In the URL field, enter the help URL. For example, enter http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp.
The list of Rational Information Centers is at Rational software information centers.
- Verify the help by navigating to https://server:port/help-name/index.jsp. For example, navigate to https://myserver.com:9443/help/index.jsp or https://www.server.org:9443/clmhelp/index.jsp. Tip: To find the help context root (server, port, and help-name), open the help from the product by clicking . Your URL is https://server:port/help-name/index.jsp.