If you have problems installing any of the products in
the Rational® DOORS® product family, try these solutions before
you contact Rational Support
for help.
Stop and shut down all applications before you install the software.
Turn off virus protection software.
When virus protection software
is running in the background, it can interfere with the installation
of any software product because of the way installers extract files
when they install them on the computer.
Make sure that the system meets the system requirements for the
product you are trying to install. Details of system requirements
are on the IBM® System Requirements website.
Restart your computer, and then try installing Rational DOORS again.