Securing your help server

You can make your help server accessible only when logged on to the help server or enable remote access to the help server. When you enable remote access, you can create passwords for users to secure your help server.

Procedure

  1. In a browser, open the Help Administration page in the following format: http://localhost:port/help-name/updater/admin.jsp. To determine the server name, port, and help name, see Help server administration.
  2. Click the Administrative Access Management in the Tools list. The default user warupdateadmin that uses the password warupdateadmin displays.
  3. Select an authentication type.
    • Local access only: Only users who are logged on to the help server can update the help content.
    • Role based security: Users can log into the Help Administration page remotely.

    If you selected Role based security, continue to the next step. If you selected Local access only, no further set up is needed.

  4. If you selected Role based security, create users who can administer the help content remotely.
    1. Click Add.
    2. Enter and confirm a password for that user. You cannot customize the user name.
    3. If commenting is enabled in your product documentation and you want to give a user the ability to manage the comments that are entered, select the Comment Administrator option.
    4. If you want to give a user the ability to create other users for help server administration, select the User Administration option. If the User Administration option is not selected, the user can update the help content, but cannot create help server users.

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