The details that Rational DOORS Web Access needs to navigate to remote services are stored in this file: /server/festival/config/friendsconfig.rdf.
This file is automatically updated each time a user logs in to Rational DOORS Web Access. If the file is empty, or your remote service is missing, Rational DOORS Web Access cannot connect to the remote resource.
<jd:Friend>
<dc:title>some title</dc:title>
<jd:rootServices rdf:resource="a rootservices url"/>
<jfs:oauthDomain rdf:resource="some value"/>
<jfs:oauthConsumerKey>my key</jfs:oauthConsumerKey>
<jfs:oauthConsumerSecret>my secret</jfs:oauthConsumerSecret>
</jd:Friend>
If there is an entry for the remote service,
and an error is still displayed, make sure that the oauthDomain attribute
is populated and does not contain a blank value. If it contains a
blank value, Rational DOORS connected to the remote
server but failed to read the rootservices document properly.This file is specific to Rational DOORS Web Access. Rational DOORS uses a different connection mechanism. It is possible that the Rational DOORS Web Access configuration can be invalid while Rational DOORS is able to access the remote resource.