Some help systems are configured to use remote help so
that you can pull in content from the Web dynamically. With remote
help, you always have the latest content available from within your
product. Some help systems are not configured to access help content
on the Web; in such cases, help content is included with the installation.
If your product is configured to use remote help, you can
obtain help three ways. One of these options will be best for you,
depending on your needs and situation:
- The help content can be accessed on the Web so that you can have
the smallest installation footprint and the most up-to-date information.
- The help content can be downloaded and accessed on your computer
so that you can work disconnected from the Internet with periodic
updates.
- The help content can be deployed on an intranet server so that
you can work behind a firewall with administrative updates.
If your help system supports remote help, you can change your access
decision any time. If you install multiple products together, you
can use different locations for the help for each product, depending
on installation footprint, frequency of use, and internet policies.
If internet speed is an issue, a longer one-time download and local
access might be preferable. Later help updates include only differences.
If you are an administrator and you want users to access help content
from an intranet server, see the Installation Manager Information Center for
instructions on how to install the help WAR file on a server.