Using the IBM® Rational® Insight
report server.
- Problem starting the reporting server
- The error could be caused by port conflict. To determine if this
is the case:
- Determine the port used by your RationalInsightServer profile:
- Open the AboutThisProfile.txt file in the [rational_insight_installation_directory]/AppServer/profiles/RatonalInsight/logs directory.
- Look for port numbers for HTTP transport port and HTTPS transport
port.
- See the list of default ports for your WebSphere® Application Server instance
(Default ports of IBM WebSphere Application Server).
- If there is a conflict in the ports:
- Configure the other application to run on a different set of ports.
- Change the ports assigned to your RationalInsightServer profile.
To change the ports assigned to your RationalInsightServer profile:- Start the WAS console, log in, navigate to , and click Details.
- Click the conflicting port (for example, WC_defaulthost or WC_defaulthost_secure),
specify the new port number, click Apply, and
save the settings to the master configuration.
- Navigate to , select default_host,
and in the Properties section, click Host Aliases.
- Click the appropriate * links and change the conflicting ports.
Click Apply and save the settings to the master
configuration.
- Close the WAS console.
- Start Cognos® Configuration,
navigate to , and change the
conflicting ports to match the WAS ports assignment.
- Navigate to , and change the conflicting ports to match the WAS
ports assignment..
- Click Save and close Cognos Configuration.
- Restart the Rational Insight
reporting server.
- Problem accessing the IBM Cognos 8 Web application
- If you cannot access the IBM Cognos 8 Web application at http://localhost:9080/insight,
open http://localhost:9080/insight/servlet in your browser. If you
get an error:
- Start Cognos Configuration
and click .
- Right-click Content Store and click Test.
- If the test is unsuccessful, click Details to
read the detailed error message.
There could be several reasons why the Content Manager is not
able to connect to the content store. The most common reason is that
the content store configuration settings you specified in Cognos Configuration are not
valid. Make sure the database name is correct, the port number is
correct and the user credentials specified to access the database
are valid. For a list of error and warning messages that are specific
to the content store, see Chapter 3 in the Cognos 8 Business Intelligence Troubleshooting
Guide.
- Setting the parameters for IBM Rational Insight
Data Services on IBM WebSphere Application
Server
- See the instructions at the IBM information
center, Configuring the data service section (http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/topic/com.ibm.rational.raer.install.doc/topics/t_vds_config_data_services_container.html)
- Manually uninstalling IBM WebSphere Application
Server
- See the instructions at the IBM WebSphere Application
Server information
center, Uninstalling manually section (http://publib.boulder.ibm.com/infocenter/wasinfo/v6r0/topic/com.ibm.websphere.express.doc/info/exp/ae/tins_uninstman.html)
- During deployment, access to entries is denied
- Before the deployment, make sure that Reports Administrator role
has read and write permissions to the Cognos namespace.
- When logging on to an active directory security source, you are
prompted to change passwords even if the password is valid or the
password is successfully changed.
- Ensure that the server name or named account for starting the Cognos service is set up in the
Active Directory properties as an authority for delegated administration.
Without these permissions, Cognos is
unable to read all user properties from the Active Directory server.
For more information, see the Active Directory documentation.
- When logging in to the Rational Insight
reporting server with your user ID, the logon fails
- If the Content Manager service runs under the local system account
and runs on a computer that is not part of the Active Directory Server
domain, qualify your user ID using the domain name. For example, domain\user
ID.
- A member of a newly-created group cannot see some of the entries.
The user name does not appear in the banner area.
- The namespace that the user belongs to must have traverse rights
to the Query Users group. To add Traverse permission:
- Log on as a system administrator and start Cognos Administration.
- Click the Security tab and click Set
Properties next to the namespace.
- Click the Permissions tab. If it is not
already there, add the Query Users group to
the namespace
- Select the Query Users checkbox for and
ensure that Traverse permission is granted.
- Click Apply, and click OK.
- Test with a user.