Rational TestManager adapter

Using the TestManager adapter for IBM® Rational® Insight Data Services.
Projects are not listed
For information on how to configure projects, see the configuration topics in the Installing and upgrading section. http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/topic/com.ibm.rational.raer.install.doc/topics/t_config_vds_WAS_TM.html
To update all the registry entries in Windows® Vista and Windows 2008 platforms, Rational Administrator should be started with Administrative privileges:
  1. Use the Start menu to start Rational Administrator.
  2. Right-click Rational Administrator.
  3. Select Run as Administrator.
  4. In the User Access Control dialog that pops up, select Allow.
After starting Rational Administrator with administrative privileges, if the project has already been registered, but is not displayed by TestManager data service, remove it and register again. For new projects, register them after starting the Rational Administrator with administrative privileges.
Projects not listed in the adapter but are listed in the Rational Administrator
Start the Rational Administrator with administrative privileges. If the project has already been registered, but is not displayed by TestManager data service, remove it and register again. For new projects, register them after starting the Rational Administrator with administrative privileges.
Generating reports from live data directly from TestManager takes a long time
Consider generating those reports from data stored in the data warehouse. If the content included in your reports is too large to store in the data warehouse, consider scheduling the reports to run when the adapter is idle. You could coordinate the scheduling of report generation and ETL collections in such a manner that only one of these occur at any given time.
TestManager Data Services stops responding to requests
Determine if the RequistePro projects whose requirements act as Test Inputs meet one of the following criteria:
  • The credentials of related RequisitePro® project does not match the credentials of the TestManager project.
  • The credentials of the RequisitePro project are not stored in TestManager.
  • The RequisitePro project has security activated.
If this is the case, you need to hard-stop the WebSphere® Application Server and start it again as follows:
  1. Find the process identifier of the WebSphere Application Server instance where the TestManager adaptrr is installed.
    1. Open C:/Program Files/IBM/Insight/AppServer/profiles/RationalInsight/logs/RationalInsightServer/RationalInsightServer.pid file in a text editor.
    2. Note down the process identifier (pid) of the WebSphere Application Server service which is present in the file.
  2. Start Task Manager (Ctrl+Shift+Esc).
  3. Click View > Select Columns.
  4. Make sure PID (Process Identifier) is selected and click OK.
  5. Click the Process tab. In the Processes list, search for the process identifier of the WebSphere Application Server service.
  6. Right-click the process with the specified PID and select End Process Tree.
  7. Click Start > Run and enter Services.msc.
  8. Search for the Rational Insight profile service of IBM WebSphere Application Server and start the service.
When TestManager adaptor is deployed in WebSphere Application Server which is running as a Windows service in Local System Account, the TestManager adaptor cannot fetch data about Requisitepro TestInputs or Requirements
The WebSphere Application Server service must run as the Logged In user and not as Local System Account. To do so:
  1. Go to services.msc
  2. Go to the properties of the Websphere service
  3. Go to logon tab
  4. Select this account.
  5. Enter the username and password of the logged-in user.
  6. Click Apply.
  7. Restart the service
Additionally, the RequistePro projects whose requirements act as TestInputs must meet one of the following criteria:
  • The project must not have the security feature activated.
  • The username and password of the RequisitePro project must match the username and password of the TestManager repository.
  • The username and password of the RequisitePro project must be stored in TestManager.
The TestManager adapter does not return data during ETL collections or live reports
Restart the WebSphere Application Server profile in which TestManager adapter is running.
The TestManager adapter cannot run because the TestManager application is not installed correctly
  1. Register the rtcomtestserver.dll file which is present in the installation directory of TestManager. (Use regsvr32 [PathOfDll])
  2. Make sure that you have followed all the steps listed in the configuration section of the Installing and upgrading section. http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/topic/com.ibm.rational.raer.install.doc/topics/t_config_vds_WAS_TM.html
The TestManager adapter returns a dll error
Restart the machine.

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