Using the TestManager adapter for IBM® Rational® Insight
Data Services.
- Projects are not listed
- For information on how to configure projects, see the configuration
topics in the Installing and upgrading section. http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/topic/com.ibm.rational.raer.install.doc/topics/t_config_vds_WAS_TM.html
To update all the registry entries in Windows® Vista and Windows 2008 platforms, Rational Administrator should be started
with Administrative privileges:
- Use the Start menu to start Rational Administrator.
- Right-click Rational Administrator.
- Select Run as Administrator.
- In the User Access Control dialog that pops up, select Allow.
After starting Rational Administrator
with administrative privileges, if the project has already been registered,
but is not displayed by TestManager data service, remove it and register
again. For new projects, register them after starting the Rational Administrator with
administrative privileges.
- Projects not listed in the adapter but are listed in the Rational Administrator
- Start the Rational Administrator
with administrative privileges. If the project has already been registered,
but is not displayed by TestManager data service, remove it and register
again. For new projects, register them after starting the Rational Administrator with
administrative privileges.
- Generating reports from live data directly from TestManager takes
a long time
- Consider generating those reports from data stored in the data
warehouse. If the content included in your reports is too large to
store in the data warehouse, consider scheduling the reports to run
when the adapter is idle. You could coordinate the scheduling of report
generation and ETL collections in such a manner that only one of these
occur at any given time.
- TestManager Data Services stops responding to requests
Determine if the RequistePro projects whose requirements act
as Test Inputs meet one of the following criteria:
- The credentials of related RequisitePro® project
does not match the credentials of the TestManager project.
- The credentials of the RequisitePro project
are not stored in TestManager.
- The RequisitePro project
has security activated.
If this is the case, you need to hard-stop the
WebSphere® Application Server and start
it again as follows:
- Find the process identifier of the WebSphere Application Server instance
where the TestManager adaptrr is installed.
- Open C:/Program Files/IBM/Insight/AppServer/profiles/RationalInsight/logs/RationalInsightServer/RationalInsightServer.pid file
in a text editor.
- Note down the process identifier (pid) of the WebSphere Application Server service
which is present in the file.
- Start Task Manager (Ctrl+Shift+Esc).
- Click .
- Make sure PID (Process Identifier) is selected and click OK.
- Click the Process tab. In the Processes list,
search for the process identifier of the WebSphere Application Server service.
- Right-click the process with the specified PID and select End
Process Tree.
- Click and enter Services.msc.
- Search for the Rational Insight
profile service of IBM WebSphere Application
Server and
start the service.
- When TestManager adaptor is deployed in WebSphere Application Server which is
running as a Windows service
in Local System Account, the TestManager adaptor cannot fetch data
about Requisitepro TestInputs or Requirements
- The WebSphere Application Server service
must run as the Logged In user and not as Local System Account. To
do so:
- Go to services.msc
- Go to the properties of the Websphere service
- Go to logon tab
- Select this account.
- Enter the username and password of the logged-in user.
- Click Apply.
- Restart the service
Additionally, the RequistePro projects whose requirements
act as TestInputs must meet one of the following criteria:
- The project must not have the security feature activated.
- The username and password of the RequisitePro project must match the
username and password of the TestManager repository.
- The username and password of the RequisitePro project must be stored
in TestManager.
- The TestManager adapter does not return data during ETL collections
or live reports
- Restart the WebSphere Application Server profile
in which TestManager adapter is running.
- The TestManager adapter cannot run because the TestManager application
is not installed correctly
- Register the rtcomtestserver.dll file which is present in the
installation directory of TestManager. (Use regsvr32 [PathOfDll])
- Make sure that you have followed all the steps listed in the configuration
section of the Installing and upgrading section. http://publib.boulder.ibm.com/infocenter/rentrpt/v1r0m0/topic/com.ibm.rational.raer.install.doc/topics/t_config_vds_WAS_TM.html
- The TestManager adapter returns a dll error
- Restart the machine.