Changing from help on the product server to remote help content

You can change from accessing help on the product server to accessing help on the web.

About this task

This change includes removing the help content on the product server, and then changing the access method.

Procedure

  1. Close all product help browser windows.
  2. On the help server, navigate to https://server:port/help-name/updater/updatewar.jsp. To find the help context root (server, port, and help-name), bring up the help from the product (? > Help contents), your URL will be https://server:port/help-name/index.jsp.
    The Local Help Updater opens.
  3. Click the Installed Features tab.
  4. Select the all features to remove; then click Remove. The help features that you selected are removed from the server. A progress bar indicates the status of the request.
  5. On the help server, navigate to the help preferences page, https://server:port/help-name/remote/remotehelp.jsp. To find the help context root (server, port, and help-name), bring up the help from the product (? > Help contents), your URL will be https://server:port/help-name/index.jsp.
    The Preferences window opens.
  6. Ensure that Include help content from a remote infocenter is selected.
  7. Click Add and enter the Remote Help information center information:
    1. In Name, enter a name for the connection. For example, enter Help for My product.
    2. In Host, enter the Host name. For example, enter publib.boulder.ibm.com.
    3. In Path, enter the path to the help. For example, enter /infocenter/xxxhelp/v3r0/.
    4. Select Use default port if you are using the ibm.com publib information centers. If you are using a different information center, you need to enter the port used for the information center.
    5. Click Save.
  8. Verify the help by navigating to https://server:port/help-name/index.jsp, for example, https://localhost:9443/help/index.jsp or https://clmwb:9443/clmhelp/index.jsp. To find the help context root (server, port, and help-name), bring up the help from the product (? > Help contents), your URL will be https://server:port/help-name/index.jsp.

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