Updating help content

When you have help configured for downloaded help content (local help), you can update help content from either the help update site (ibm.com) if you have an Internet connection or from a compressed file that you downloaded from the IBM Updater website at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/. If you have an intranet server that provides access to help content locally, download the content from the IBM® Updater website. You can use the IBM Updater website when you do not have Internet access on the server that hosts the help or when the connection is slow or unreliable.

Procedure

Note: By default, the Automatic Updates option is selected on the Local Help Updater page, so you will get updated content from the help update site (ibm.com) when the help WAR file is restarted and an internet connection exists. The sites in the Favorites Sites list are checked for updates. When you download content from a remote site, that site gets added to the Favorites Sites list. You can filter the Available Content site to only display the Favorites Sites.

  1. If you are using an internet connection. follow these steps:
    1. On the help server, navigate to local help updater page, https://localhost:port/help-name/updater/updatewar.jsp.
      The Updater window opens.
  2. If you are not using an internet connection, follow these steps:
    1. On a computer that has internet access, obtain the compressed help-content file for your product from IBM Updater website at http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/. The file name has the format prod_coden.n_updateSite.zip, where prod_code is the product code and n.n is the version number. Download this file to the computer.
    2. Move the updateSite.zip file to the location where the help WAR file is running, either the help server or the intranet server hosting the information center.
    3. On the help server, navigate to local help updater page, https://localhost:port/help-name/updater/updatewar.jsp.
      The Updater window opens.
    4. Click the Plus (+) icon in the upper-right, and add a Name for this help source. For the File, enter or browse to the location of the local updateSite.zip file.
  3. In the Installed Content pane, if an Update icon next to a help feature has double arrows, that help feature has updates. Select the help features to update.
  4. Click the Update iconUpdate icon. If updates to your installed content are available, the updates are installed on your system. A progress bar indicates the status of the request.
  5. When the update is completed, verify the help in the product by clicking? > Help Contents.

Feedback