New versions of packages are qualified for use starting with the version of ClearQuest which first contains the new package version. Packages are not qualified with previous releases of Rational ClearQuest. For this reason, it is highly recommended that if you apply a new version of ClearQuest to a schema, you also deploy new versions of ClearQuest clients to all your users. Typically, new versions of packages work with previous clients, but they are not qualified for such use.
If you are using ClearQuest MultiSite, you must upgrade your MultiSite servers to be at the same new version that contains the new release of the package. The schema update process requires that the MultiSite server has the new version package files available at that server.
For information about applying packages, see Overview of package application process
See the download document Rational ClearQuest Application Lifecycle Management Packages, Version 1.3 for the most recent versions of the ALM packages (ALMWork 1.3, Attachments 2.1, and EmailPlus 2.1).
The EmailPlus package, including EmailRelay, is automatically installed with ClearQuest. See EmailPlus package. For information about the most recent versions of the ALMWork 1.3 and Attachments 2.1 packages, see the Rational ClearQuest Application Lifecycle Management Packages, Version 1.3 document.
You can upgrade all packages to the Japanese or Simplified Chinese versions. The software detects if the Rational ClearQuest code page of the database set is Japanese or Simplified Chinese and automatically updates all packages to that latest translated package for that language if one of those packages is already in Japanese or Simplified Chinese. If all packages are in English, manually upgrade one of the packages to your desired language, and then run Upgrade Installed Packages to automatically upgrade all other packages to that language as well.
If different types of non-ASCII packages have been applied to your schema such as a Chinese package and Japanese package, then you must individually upgrade each package to the latest. Upgrading all packages at one time is not allowed.