You can change the way that you access help content to
one of the three options: web help from ibm.com (remote help), downloaded help
content (local help),
or web help from an intranet information center (intranet
help).
Procedure
Tip: To find
the help context root (server, port, and help-name), open the help
from the product by clicking . The help URL is
in the form https://server:port/help-name/index.jsp .
Important: For any help administration tasks, instead of server,
use localhost or 127.0.0.1. You need to be on the server
that is hosting the help system.
- Changing to local help:
- On
the help server, navigate to https://localhost:port/help-name/remote/remotehelp.jsp.
The Configure
Information Centers page opens.
- Select the
information centers to delete or disable and click Delete or Disable.
- Click Apply to
save the setting.
- Download the help contents.
- Changing from remote help to intranet help:
- On
the help server, navigate to https://localhost:port/help-name/remote/remotehelp.jsp.
The Configure
Information Centers page opens.
- Select the
information centers to delete or disable and click Delete or Disable.
- Click New to
add a new information center.
- Enter the following information
for the intranet server:
- In the Name field, enter a name for the
intranet information center. For example, enter My company
Help
- In the URL field, enter the URL to the
help. For example, enter http:\\infocenter\xxxhelp\v3r0\index.jsp.
- Click Apply to
save the settings.
- Verify the help by navigating to https://server:port/help-name/index.jsp.
For example, navigate to https://myserver.com:9443/help/index.jsp or https://www.server.org:9443/clmhelp/index.jsp.
- Changing from intranet help to remote help:
- On
the help server, navigate to https://localhost:port/help-name/remote/remotehelp.jsp.
The Configure
Information Centers page opens.
- Click New to
add a new information center.
- Enter the information about the ibm.com
help information center:
- In the Name field, enter a name for the
connection. For example, enter CLM help
- In the URL field, enter the help URL. For
example, enter http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp.
The list of Rational Information Centers is at Rational software information centers.
- Verify the help by navigating to https://server:port/help-name/index.jsp.
For example, navigate to https://myserver.com:9443/help/index.jsp or https://www.server.org:9443/clmhelp/index.jsp.
- Changing to remote help:
- Close all browser windows that display
product help.
- On the help server, navigate to local help
updater page, https://localhost:port/help-name/updater/updatewar.jsp.
The Updater
opens.
- In the Installed Content pane,
select all of the features to remove, and then click Remove.
The help features that you selected are removed from the local help server. A progress bar indicates
the status of the request.
- When the features are removed, open
the help in the product by clicking .
- On
the help server, navigate to https://localhost:port/help-name/remote/remotehelp.jsp.
The Configure
Information Centers page opens.
- Click New to
add a new information center.
- Enter the information about the ibm.com
help information center:
- In the Name field, enter a name for the
connection. For example, enter CLM help
- In the URL field, enter the help URL. For
example, enter http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp.
The list of Rational Information Centers is at Rational software information centers.
- Verify the help by navigating to https://server:port/help-name/index.jsp.
For example, navigate to https://myserver.com:9443/help/index.jsp or https://www.server.org:9443/clmhelp/index.jsp.