About the ClearQuest Report Server for Crystal Reports

Use the ClearQuest® Report Server for Crystal Reports to run data-push and data-pull reports on the ClearQuest Web server. Use the Report Launcher for ClearQuest to provide access to reports on a shared file server.
Attention: Running SAP Crystal Reports with the ClearQuest Report Server for Crystal Reports is supported only on a subset Rational® ClearQuest Web versions. See Technote 1216371.

The ClearQuest Report Server for Crystal reports is an optional ClearQuest component that can be installed with the Rational Installation Manager. The server works together with the Crystal Reports Java™ Reporting Component (JRC) to start SAP Crystal Reports from ClearQuest. The JRC is a separate component available from SAP that must be installed and configured along with the ClearQuest Report Server for Crystal reports. You can also use the ClearQuest Report Launcher to run Crystal reports by deploying it on the same WebSphere® server where the ClearQuest Report Server for Crystal Reports is deployed.

The following figures provide examples of how you might configure the ClearQuest server components. You might decide to configure these components based on the server load, or your preference to have a dedicated WebSphere Application Server for reporting.

In the first figure, the ClearQuest Report Server for Crystal Reports and the Rational ClearQuest Web server reside in the same IBM® WebSphere Application Server instance.

This figure shows the ClearQuest Report Server for Crystal Reports, configured with the Crystal Reports Java Reporting Component, in a box on the left. The ClearQuest Report Server for Crystal Reports communicates with the ClearQuest Web server, represented by a box on the right. Both the ClearQuest Report Server for Crystal Reports and the ClearQuest Web server reside in a single WebSphere Application Server instance, represented by an outer box. A dashed box with the Report Launcher for ClearQuest shows that this optional component can also be installed to run and view reports.

In the next figure, the ClearQuest Report Server for Crystal Reports and the ClearQuest Web server reside in separate WebSphere Application Server instances.

This figure shows two WebSphere Application Server instances; one on the left and another on the right. The WebSphere Application Server instance on the left contains the Report Server for Crystal Reports, configured with the Crystal Reports Java Reporting Component. The WebSphere Application Server instance on the right contains the ClearQuest Web server. The Report Server for Crystal Reports communicates with the ClearQuest Web server.

Note: Versions of ClearQuest earlier than 7.1 support running Crystal Reports data-push reports on the ClearQuest Client using the Crystal Reports runtime. In ClearQuest version 7.1 and later, ClearQuest Client and ClearQuest Web users can run data-push reports on the Web application server using the ClearQuest Report Server for Crystal Reports, an optional subcomponent that can be installed from the Rational ClearQuest Web installation package.

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