Troubleshoot the Prioritize menu

You cannot always pairwise compare elements and criteria. The following table contains situations in which you might not be able to use a feature of the Prioritize menu and the steps that you can take troubleshoot issues.
Table 1. Problems and solutions for the Prioritize menu
Problem Solution
The view to prioritize is not listed in the Prioritize menu. Click Configure > Views, and change the prioritize attribute for the view.
You might have selected a view with less than two elements. Add elements or change the view definition of the view so that it contains at least two elements.
You might not have criteria in the module. Click Modules > Criteria, and add criteria.
The Criteria view for the Element view does not specify criteria. Add criteria or change the view definition of the Criteria view.
The only available criteria are estimate and sum, and these criteria are not listed in the Pairwise Comparisons frame. Add Public or Private criteria.
When you select a view from the navigation bar, the message "The view definition is not valid" is displayed. Click Configure > Views, and update the View Definition attribute of the view.

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