You can configure settings to deliver account information
and emails to users, process notifications, and forward exceptions
to an administrator.
Procedure
- Click .
- Double-click each setting to specify the following information:
- Set the SMTP Host and SMTP Port attributes for your
environment.
- For Rational Focal Point Server Mail Name,
specify the name that is in the From field
in emails that you receive from the product.
- For Rational Focal Point Server Mail Address,
specify the address of the server that handles emails for the product.
- For Default Mail Footer, type
a message to be displayed at the end of emails. For example, you might
include the number to contact support.
- For the mail format, select either HTML, Plain
Text, or Mixed (Text and HTML).
- Click and set the
attributes on the Support and Contact Settings page.
- Click . Set the Login or
Balancer URL to the same URL that you use to log in to the product;
for example, http://focalpoint.company.com/fp/servlet/Login.