MailImport example

In this example, the MailImport business rule is used to import emails about support issues to a Support Issues module.

To import the emails about support issues to an inbox folder in the Support Issues module:

  1. Make sure that you have the required attributes in the Support Issues module:
    • The mail sender attribute, which must be a Text attribute
    • The email-ID attribute, which must be either a Text or Integer attribute
    • The file attribute, which must be a File attribute
  2. In the business rule container folder, enter the following business rule. You can use the Description attribute.
    =MailImport("pop3://support_issues:mypassword@mail.companyname.com/INBOX", "true","Mail sent from","Mail-ID","Attachments","update_interval=1m")
  3. Set the Owner attribute for the folder. You might create a user named MailImporter to be the Owner of the folder. Whenever an email is sent to the specified email address (support_issues@domain.com), an element is created in the Support Issues module.

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