Changing from remote help to local help

You can change the way you access help content. If you need help and information topics while disconnected from the Intranet, you can access help locally.

Before you begin

During this procedure, you download help content from the web. Make sure you can connect to the Internet with the computer that is to have local help. After this download, an Internet connection is no longer required for help access.

When you start your product later and you happen to be connected to the Internet, the local help is updated automatically.

Procedure

  1. With your product open, click Windows > Preferences. The Preferences window opens.
  2. Disable the link to the Internet site by selecting the web address in the Contents list, and then clicking Disable.
  3. Click OK to save the setting.
  4. With your product open, click Windows > Preferences. The Preferences window opens.
  5. Enable the link to the local help by selecting the 127.0.0.1 address in the Contents list, and then clicking Enable.
  6. Click OK to save the settings.
  7. Click Help > Help Contents to open your help. Help is configured to access help content locally. You must install the help content on your computer.
  8. You can download help two ways:
    1. Download help content automatically by closing and restarting the product; then skip to step 13.
    2. Select available help from a list and download the content from the Updater site by continuing to step 9.
  9. With your product open, click Help > Local Help Updater. The Updater site opens.
  10. In the Public Sites pane, select the location of the help to download.
  11. The Available Features list contains entries for the help that is available for download. Depending on your network connection speed, generating the list might take a few minutes. Select the help content that you need.
  12. Click Install. The help content is downloaded and installed. A progress bar opens and tracks the status of the download.
  13. When the download is completed, open the help in the product by clicking Help > Help Contents. The help that you selected is installed on your computer. When you start the product, the files are updated automatically provided that an Internet connection is available at startup.

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