Downloading help content from the Help download site

You can download and update help content from the Help download site. Most help content is not installed when you install your product. To access all help content locally, you need download it from the IBM® Local Help System Updater Web site. Typically, the help content is retrieved from the Intranet so it is the most current. If you do not have an Internet connection or have performance issues, you can access help locally.

Before you begin

During installation, the help access option, Download help and access the content locally, was selected or you have changed to use local help.

About this task

Before you can use the help for the product, you need to download the help to your local computer.

Procedure

  1. On a computer with internet access, obtain the compressed help-content file for your product from the Help download site, by visiting http://download.boulder.ibm.com/ibmdl/pub/software/rationalsdp/documentation/updatesites/. The file has the format prod_coden.n_updateSite.zip, where prod_code is the product code and n.n is the version number.
  2. Download this file to your computer with the product, and extract the file contents.
  3. With your product open, click Help > Local Help Updater. The Updater site opens.
  4. Click the Internal Sites tab, click Add (+), and enter the location of the extracted the site\site.xml file that you extracted in step 2. For example, if your extracted files are in c:\myHelp, then enter c:\myHelp\site\site.xml.
  5. Click OK in the Add Internal Site dialog box, and then select this site in the list of Internal Sites. Available Features provides a list of the help that is available for download. Depending on your network connection speed, generating this list might take a few minutes.
  6. Select the help content that you need, and click Install. The help content is downloaded and installed. A progress bar opens and tracks the status of the download.
  7. When the download is completed, open the help in the product by selecting Help > Help Contents.

Results

The help that you selected is installed on your computer. The help content is updated automatically when the product is started while an Internet connection is available.

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