Orphan issues might be created when you create links from the JIRA adapter for ClearQuest

When you start the Create/Select dialog from the Links section of a ClearQuest record, you are prompted to log in to JIRA. However, this log in does not take effect and no link is created after you click Submit. If you have also specified to create a JIRA issue, it is created, but not linked to the ClearQuest record.

This occurs when you use the Create/Select dialog from ClearQuest to link a record and JIRA issue and are not logged in to a JIRA web session.

Work around

You can use either of these options to resolve the issue.
  • Try the link operation again.
  • Log in to JIRA before you create links.

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