You can use the troubleshooting information to help you
troubleshoot installation, configuration, or user issues for the Git
adapter.
Git adapter log files
If you encounter errors or exceptions, you can use log
files to research these issues and find resolutions. Git adapter
log file are gitAdapter.log, ccm.log,
and jts.log.
RSS support information
IBM® Rational® Support provides information about
software issues, including technotes, tips, and workarounds.
Gathering diagnostic information for the Git adapter
The IBM Support Assistant
Lite utility is a script-based utility that runs on Windows, Linux,
and UNIX systems where the Jazz™ Team Server is
installed. It collects information about your Jazz Team Server environment
and stores the information in a .zip archive file. You can then send
the archive file to IBM Support
so that they can help diagnose and fix problems.
Recovering from failed commits in Git and Gitweb
If a Git commit fails to create a specified link to a Rational Team Concert™ work
item, this information is recorded in a log file on the Git server.
As an administrator, you can use the reprocess.pl command
to reprocess these commits to create the link.
Error messages for the Git adapter
If you encounter an error message, you can find more information
about it by searching for it in the help system. Typically, the error
messages are shown in alphabetical order of the message ID.