IBM® Support Assistant
is a free troubleshooting application that helps you research, analyze,
and resolve problems by using various support features and tools. With
the Support Assistant, you can find solutions yourself by using the
same troubleshooting techniques that are used by IBM Support. You can organize and transfer your
troubleshooting efforts between team members or to IBM for further support.
For more information about the IBM Support
Assistant, go to the Support Assistant web page at http://www.ibm.com/software/support/isa/.